Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Mehr ansehen
Visited Both Birmingham and Derby sites car was purchased from Birmingham salesman very helpful not rushed into purchasing Cause I lived in Burton they transported the car to Derby When co... Mehr ansehen
The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Vom Unternehmen geschrieben

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Kontaktinformationen
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Vereinigtes Königreich
- 01332 508638

Over 1000 new cars every week
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service from start to finish
Great service from start to finish. No pressure! A totally relaxed experience.
I must give a shout out to Corey Hodgkinson who looked after us ( wife and I) on the day. Thank you!
Professional
Professional, helpful and efficient from start to finish. We felt under no pressure and were guided through every step of the process. We have always bought our cars from Motorpoint because they offer the best deals and customer service.
Helpful staff
Tremendous customer service
The whole customer support team, Amalia, Debbie, Joe were exceptional.
Verwendet eventuell KI als AntworthilfeMehr lesen
After being bombarded with text and…
After being bombarded with text and emails to collect the car we went to collect it and it wasn’t ready. With promises of phone calls from the company nothing happened. The staff in Derby were not helpful at all in the end I cancelled my car. BEWARE YOU ARE NOT A CUSTOMER YOU ARE A NUMBER

Antwort von Motorpoint - Derby
Excellent experience from start to…
Excellent experience from start to finish. Well designed system to keep the customer informed at every stage.
First class
Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏
Great from start to finish!! How car buying should be.
Quick, easy car buying process!!, left alone to look around the car at my leisure without pressure. Worked out a good deal for me, simple process and great service as well to top it off!!
Will definitely use Motorpoint again.
Sales advisor Corey was top class, friendly and super helpful, good communication with him to keep me updated through the process.
Not pushy at all
Fantastic service from Maia
Fantastic service from Maia. She made the purchase of the car so easy and smooth.
Very good customer service
Very good customer service. Couldnt thank Graham enough for his help throughout what was a very smooth process. Thamk you. Would recommend.
Everything was great and we got the car…
Everything was great and we got the car we wanted thanks to your team
Collection
Great service until your timing with my collection of the vehicle, which was not good at all. Over 25 minutes late.

Antwort von Motorpoint - Derby
Everything was great
Excellent service from Derby…
Excellent service from Derby motorpoint. The lovely young lady who dealt with me Chloe was knowledgeable and extremely helpful with all aspects of my new car.Chloe was so nice and could not do enough to help me. Chloe is a real asset to motorpoint and I have used motorpoint for my last 4 cars mainly using the Sheffield branch,but Chloe and the Derby branch are fantastic and a real pleasure to deal with. Chloe deserves a bonus.10 out of 10 will highly recommend motorpoint to friends and family.
Almost 5 out of 5 stars
Overall experience with Motorpoint sales staff was great.
Josh (sales-person) was brilliant, knowledgeable, transparent and polite 👍
Fair price for my car very competitive (part-exchange).
Transaction was quick and easy.
The only reason for not scoring Motorpoint 5 out of 5 was a small chip on windscreen which was refused to repair due to "too small and insignificant" to repair & now I have to sort it out myself 👎

Antwort von Motorpoint - Derby
Excellent customer service from Graham…
Excellent customer service from Graham Braithwaite from start to finish.
friendly helpful people and no pressure
Initial contact and information great
Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

Antwort von Motorpoint - Derby
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