From order, purchase and delivery the whole process has been painless and flawless! Excellent customer service - you always talk to 'real' people with no long waits on the phone. Regular updates are p... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Absolutely first class service from beginning to end! I could not be happier, extremely efficient staff throughout the whole process! The best car buying experience I have ever had. Many thanks to al... Mehr ansehen
Initially I spoke to Luke identifying what vehicle I was looking to purchase. He subsequently came back to me with a great deal and also got me a great part exchange on my current vehicle, both pri... Mehr ansehen
Unternehmen hat geantwortet
Brilliant experience from start to finish. Courteous, efficient and professional team who kept me regularly updated. Delivery went as planned with a bright new shiny car delivered direct to my front d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.
Kontaktinformationen
Motorfinity, 3, Northgate Terrace, Northern Road, NG24 2EU, Newark, Vereinigtes Königreich
- 01636 558 885
- hello@motorfinitygroup.co.uk
- motorfinity.uk
4.9
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Faultless Service and overall great experience
I have just taken delivery of my new car purchased through Motorfinity and found the whole process trouble free from start to finish. As well as the discount being excellent the service initially from Matthew was first class and he was very patient and answered all of my questions without fuss. Once I had made the decision to purchase I was then handed over to Katie Powell in the delivery team who I can only describe as fantastic. She kept me fully updated on the progress of my order and her attention to detail and responses to my questions was again superb. I have no hesitation in recommending Motorfinity for anyone considering a new car purchase but particularly to my colleagues in the emergency services. Well done all.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you very much for taking the time to share such detailed feedback. We’re delighted to hear that your experience with Motorfinity was trouble free from start to finish and that you were pleased with both the excellent discount and level of service.
It’s great to know that we provided first-class support during the initial stages, taking the time to answer all your questions, and that Katie continued this experience through to delivery with her fantastic communication and attention to detail. We’ll be sure to pass on your kind words to them both.
Thank you also for recommending Motorfinity, particularly to your colleagues in the emergency services, it really means a lot to us. Enjoy your new car, and we wish you many happy miles ahead.
Really amazing experience with…
Really amazing experience with Motorfinity team especially Faye and Lucy. Great communication, went above and beyond to expedite the whole process on request. Would absolutely recommend!
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for sharing your feedback. We’re so pleased to hear you had such an amazing experience with Motorfinity and that Faye and Lucy provided great communication and went above and beyond to help expedite the process.
We’ll be sure to pass on your kind words to them both. Thank you for your recommendation, it’s greatly appreciated, and we hope you enjoy your new car!
I had an initial contact with Eleanor…
I had an initial contact with Eleanor this morning after looking on the Blue Light app. The discounts look good I have left my details and am waiting for further contact. Thanks Eleanor you were very helpful.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for getting in touch with Motorfinity — we look forward to helping you further!
Team at Motorfinity is great
Team at Motorfinity is great. Fiona kept me informed and chased the dealer and answered my question every step of the way. Thank you
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for sharing your experience. We’re delighted to hear that Fiona kept you fully informed, chased the dealer when needed, and answered all your questions throughout the process.
We’ll be sure to pass on your thanks to her. We really appreciate your feedback and hope you enjoy your new car!
Excellent service
Excellent service, Katie was fantastic with great knowledge assisting the process
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for your feedback. We’re thrilled to hear that Katie provided fantastic service and shared her great knowledge to assist you throughout the process.
We’ll be sure to pass on your kind words to her. We hope you enjoy your new car!
Great company and excelent service
Great company and excelent service. Delivery was great.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for your feedback. We’re delighted to hear you enjoyed your experience with Motorfinity and that the delivery went smoothly.
We hope you’re enjoying your new car!
The Motorfinity Delivery Great Service
The Motorfinity delivery team were very helpful in ensuring my new car was a great experience. Thanks to Lucy and the team, I can't thank them enough.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thanks so much for the lovely feedback about Lucy and the delivery team making your new car experience so great. We'll pass on your thanks to them - really appreciate it!
So glad I found Motorfinity!
Purchasing my latest car with Motorfinity was a great decision - great discount and customer service throughout. I mostly spoke with Olivia to begin with, then Fiona once the process reached the delivery stage. Both were very nice and friendly on every encounter, and extremely helpful. The delivery itself was very swift on the day and went without issue, I also part exchanged my car and had no issues. Would highly recommend.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thanks so much for the great feedback about your latest car purchase. Really pleased that Olivia and Fiona were so nice, friendly and helpful throughout the process. Brilliant that delivery went so swiftly and your part exchange was hassle-free. We appreciate the recommendation!
Excellent service
Fiona & Olivia were both really helpful & delivered an outstanding service. We would certainly use motorfinity again. Thank you for a first class service.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thanks for the lovely feedback - Fiona and Olivia will be chuffed to hear they delivered outstanding service. Great to know you'd use us again. Really appreciate it!
Great experience
Great experience! We were kept informed at all times throughout the process. Timely delivery!
Big thank you and thumbs up to everyone! A special thank you to Lucy and Luke who went the extra mile!
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thanks for the great feedback and thumbs up! Brilliant that we kept you informed throughout with timely delivery. Lucy and Luke will be over the moon to hear they went the extra mile. Really appreciate it!
Staff unhelpful when things go wrong
Everything went fairly well until the car was delivered damaged. Motorfinity refused to follow the issue through with the dealership and left us to take the matter up with the manufacturer Renault UK. The car was finally repaired on 14-January-2026, almost 4 months after taking delivery of the car. Very disappointed with the after care service received from Motorfinity
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Dear Mr Robinson, Thank you for taking the time to contact us about your experience. Motorfinity take all complaints seriously and this will be investigated for you. We will update you directly in relation to this matter. Thank you
Motorfinity are great
Motorfinity are a brilliant company made possible by exceptional staff. I have been very pleasantly surprised on how easy the buying of a new car via Motorfinity on line has been.
Cameron Jones was my initial contact, he was able to guide me through the whole buying process, he ensured form filling on line by me was not a huge challenge to me and was very patient!!!
Lucy Smith in the delivery team is so knowledgeable and has been mega helpful from start to finish. Lucy kept me informed via e-mail and phone every step of the way.
I would not hesitate to use Motorfinity again. Motorfinity come highly recommended from me. Thank you all of the team for great service.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you so much for taking the time to leave such a fantastic review. We’re absolutely delighted to hear how positive and straightforward your experience was when purchasing your new car with Motorfinity.
It’s lovely to see Cameron Jones and Lucy Smith mentioned by name — they’ll be thrilled to know their patience, knowledge, and support made such a difference throughout your journey. Keeping our customers informed and confident at every stage is something we take great pride in.
Thank you again for your recommendation and kind words. We truly appreciate your support and would be delighted to assist you again in the future.
Excellent service from order to delivery.
I ordered a Toyota Yaris Cross. The team at Motorfinity were fantastic, very friendly and helpful. . They kept me updated on the progress of the order. Got a great price for both the new car and part ex for my old one. The delivery driver was also amazing and again very helpful. Great company to do business with. Thank You.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that the team were friendly, helpful, and kept you well informed throughout your Toyota Yaris Cross order.
It’s great to know you were happy with the pricing on both your new vehicle and your part exchange, and we’re pleased the delivery driver helped make the handover just as positive as the rest of the experience.
Thank you again for choosing Motorfinity and for your recommendation — it really means a lot to us. We’d be more than happy to help again in the future.
Really good value
Really good value, especially with the Blue Light Card discount. No pushy up-selling of unnecessary extras. Delivery was a little later than I expected but that was due to the manufacturer/dealer, rather than Motorfinity. Communication was regular throughout.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for your feedback! We’re glad to hear you found great value with the Blue Light Card discount and appreciated our straightforward approach without any pushy upselling.
We completely understand that delivery timing can be frustrating, but we’re pleased our team kept you regularly updated throughout the process. Enjoy your new vehicle, and thanks again for choosing Motorfinity!
Rav 4 no more
Ordered a Toyota Rav 4. Motorfinity accepted the order in November. Explained it would be ready in Jan.
Received messages from their delivery team everything was going fine, then that Toyota were still building the vehicle, which rang alarm bells.
Delivery team passed back to the ordering dept who then explained Toyota lost the order.
This has meant several months without a car making the journey to and from work at hospital more difficult.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for sharing your experience, and we’re really sorry for the frustration and inconvenience this has caused — especially given the impact it’s had on your commute to the hospital.
We understand how concerning the situation must have felt, particularly after receiving conflicting updates, and we appreciate you outlining the timeline so clearly. To allow us to identify your specific order and investigate this fully with Toyota, we’ve requested some further information from you. As soon as we have this, we’ll look into what’s happened and come back to you directly.
Thank you for your patience, and we’re truly sorry again for the disruption caused.
Excellent service,kept updated…
Excellent service,kept updated throughout the process. Thankyou to Fiona and Olivia and anyone else we spoke to,extremely friendly and knowledgeable staff.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thanks so much for taking the time to share your feedback! We’re really pleased to hear you felt well looked after and kept updated throughout. Fiona, Olivia, and the wider team will love reading this. Enjoy your new car, and thanks again for choosing Motorfinity
Simply the Best
From Ordering the car at a very competitive price with Brady.
And taking out a 5 year service package with Kit .
And the Delivery Team Fiona keeping me up to date was an extremely smooth and seemless process.
This was the first time I had ordered a car online without having ever seen the physical car.
Whilst I knew what car I had decided to purchase I must say you are always apprehensive but why did I ever doubt …
From getting a quote for the vehicle from Brady at a very competitive price I can honestly say I had a £4500 saving on 2 quotes I had from dealers .
Placing the order was so easy and you were then passed on to the delivery team Fiona who kept me informed all the way through the process while waiting for the car to be produced at the factory.
I had enquired when ordering the car if a service package was available for the vehicle this was dealt with by Kit and again was competitive and was also taken out.
When the car was available for delivery all details of payment and insurance required was promptly and clearly explained.
Also the delivery driver who delivered the car on the transporter to my home called me to give me a time of arrival and again was superb in all aspects so please pass on my thanks to him.
Would I buy through Motorfinity the answer is a resounding yes genuine savings and a professional team and flawless process from start to finish have recommended to a neighbour who is ex services and again had the same experience .Thank you Motorfinity Team
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for such a detailed and thoughtful review — it really means a lot to us.
We’re delighted to hear how smooth and reassuring the whole experience was, especially as it was your first time ordering a car online. Brady, Kitt and Fiona (and the delivery driver too!) will be thrilled to know their support, communication and savings made such a positive difference.
It’s great to hear you felt confident throughout the process and that you’ve already recommended us on — that’s the best compliment we could ask for. Enjoy your new car, and thank you again for choosing Motorfinity
Just placed an order for my new Audi A3…
Just placed an order for my new Audi A3 Sportback, Faye and Kitt have been helpful and responded promptly with any queries I have had.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thanks for sharing your feedback and congratulations on your new Audi A3 Sportback! We’re really pleased to hear that Faye and Kitt have been helpful and quick to respond to your queries. We’ll be sure to pass your kind words on to them. Wishing you a smooth wait and an exciting delivery ahead.
New car purchase
Bought a new car recently. Fiona oversaw the the sale. I was kept up to date with developments and she responded promptly with any queries I had via email. I received the car as planned and all went smoothly. Very happy with the car and service.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thanks so much for taking the time to share your experience. We’re really pleased to hear everything went smoothly and that Fiona kept you well informed throughout the process — we’ll be sure to pass on your kind words to her. Enjoy your new car, and thank you for choosing Motorfinity!
Incredible service from all the team
Incredible service from all the team, Brady in sales and Katie in delivery were excellent throughout, responding quickly and making time to keep us informed and updated
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Motorfinity
Thank you for the lovely feedback. We’re delighted to hear you received such incredible service and that Brady and Katie looked after you so well, keeping everything clear and up to date throughout. We’ll be sure to pass on your kind words to them both — enjoy your new car and thanks again for choosing Motorfinity!
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