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Motorfinity Bewertungen 

2'780
•
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First new car bought through Motorfinity and wouldn’t hesitate to use again. The savings were double on what my local Kia dealer could offer. Very professional throughout and answered all my ques... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From initial inquiry to delivery, I received an excellent service. Patrick managed the early sales steps and was very clear in what was on offer and how to progress the purchase. After order, Lucy of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Right from the start with Cameron, ordering the vehicle, a Lexus, there was no pressure and always a welcome. Roxanne and Lucy Sellers were also wonderful. Never a problem that couldn't be solved, any... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Second car purchased through Motorfinity and the process was smooth, efficient and professional and the discount offered for the car I bought couldn't be beaten elsewhere. From the initial contact wit... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

2780 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(2'780)

469 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

First and foremost a great discount on…

First and foremost a great discount on the price of a Yaris Excel Hybrid. Communication with the Sales Team and then Delivery team was always quick and professional,

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the great review! We're so pleased the whole process felt smooth and professional from the sales team right through to delivery, and a great discount on a Yaris Excel Hybrid is always worth celebrating. We hope you're loving every mile!

Bewertet mit 5 von 5 Sternen

Olivia & Lucy brilliant

Olivia & Lucy made the whole experience a pleasure
I was updated weekly the progress of my new car as it went through the various stages of being built with estimated timeline for completion of each stage
They organised a competitive quote for my part exchange
On the day of delivery all went smoothly and the part exchange picked up on the same day

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the lovely review! We're so pleased Olivia and Lucy kept you so well informed throughout the build process and made the whole experience such a pleasure. It's great to hear the part exchange and delivery all went smoothly on the day too. We'll make sure they both see your kind words. We can't wait to help you again in the future!

Bewertet mit 5 von 5 Sternen

Outstanding service…

Very courteous and efficient staff and they provided good support throughout the buying process

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the lovely review! We're really pleased you felt well supported throughout, courteous and efficient is exactly what we aim for. We hope you're loving every mile!

Bewertet mit 5 von 5 Sternen

Smooth operation from the start

Smooth operation from the start, kept updated and new car delivered. Achieved a discount of £8100 on a new Hyundai Tucson N line S.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the great review! We're so pleased the whole process felt smooth and that you were kept in the loop throughout. A saving of £8,100 is fantastic, we hope you're enjoying your new Hyundai Tucson.

Bewertet mit 5 von 5 Sternen

Amazing discounts, fantastic service!

For clarity, I am writing this review AFTER delivery of my lovely new IONIQ 5, all ordered from and organised by Motorfinity. I can honestly say it is the best experience I have ever had of making a major purchase, especially a car purchase.
There was never any "hard sell" in fact, communication, initially by phone then by e-mail was excellent. Each part of the process was handled by a different person, but the handover was clear and I was always confident in the best way to contact the team. The DISCOUNT was so big, my wife was anxious ... "was it a scam?" But nothing further from the truth. This is a highly professional company delivering amazing discounts and fantastic service to customers. 100% worth 5 stars! Thank you Motorfinity!

1. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you so much for this fantastic review! We love hearing that the whole experience felt genuinely different from a typical car purchase, no hard sell, just clear communication and a great result. We completely understand the initial "is this real?" moment when you see the discount, but we're so pleased we could deliver on every promise. We hope you and your wife are absolutely loving the IONIQ 5. We'll be here whenever you need us again!

Bewertet mit 5 von 5 Sternen

Excellent

Fast, efficient, friendly, and a great price.
Excellent !

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the brilliant feedback, fast, efficient and friendly is exactly what we aim for. We hope you're loving every mile.

Bewertet mit 5 von 5 Sternen

Efficient

Clear, precise and efficient service

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the kind words, clear, precise and efficient is exactly what we strive for. We'll be here whenever you need us again!

Bewertet mit 5 von 5 Sternen

Unbeatable discounts and great service...

The discount received on my new factory-built Skoda Superb and the service provided by the Motorfinity team was nothing short of BRILLIANT! Everything from my initial enquiries, ordering and the delivery process was smooth and efficient. I was suitably impressed by the professionalism and timeliness of the communications in response to my queries, and the regular updates I received. The service by the team has been exemplary and undoubtedly ‘five-star’ worthy. I can highly recommend Motorfinity to anyone who is considering purchasing a new car...the discounts are ‘extremely good’, as is the service. A big thank you to the team, with particular thanks to Account Manager Patrick (Roberts), Kitt (Matrix), Fiona (Bennison) and Lucy from Sales and Delivery who I dealt with throughout the process. Great job team - yet another very satisfied Motorfinity customer!

30. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you so much for such a wonderful review! We're delighted the whole journey felt smooth and professional from start to finish. We'll make sure Patrick, Kitt, Fiona and Lucy all see your kind words. We hope you're loving your new Skoda Superb and we can't wait to help you again in the future!

Bewertet mit 5 von 5 Sternen

My second car from Motorfinity

My second car from Motorfinity, great support throughout the process

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for coming back to us, repeat customers mean the world! We're glad the experience was just as smooth second time around. We'll be here whenever you need us again.

Bewertet mit 5 von 5 Sternen

Will use Motorfinity again

Motorfinity were very engaging at all stages of my purchase and negotiated a great deal on my new car. My Account manager, Katie did a great job throughout!

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the lovely review! We're so pleased Katie looked after you so well throughout and helped secure such a great deal. She'll be delighted to hear your kind words, we'll make sure she sees them. We hope you're loving your new car!

Bewertet mit 5 von 5 Sternen

New car from Motorfinity

First time buying a car with Motorfinity and the process was very smooth and straightforward. The website is easy to navigate with a simple step by step process to select your car and add on any optional extras. Contact by team members via phone and email was spot on and they couldn't have been more helpful. I was kept fully informed during the process from my order being accepted all the way through to my car being delivered. Especially I'd like to thank Cameron Jones, Kitt Matrix and Fiona Bennison as they expertly guided me through my car buying journey.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the brilliant review! We're so pleased Cameron, Kitt and Fiona made your first Motorfinity experience so smooth and straightforward from start to finish. We'll make sure they all see your kind words. We hope you're loving your new car!

Bewertet mit 5 von 5 Sternen

I couldn't be happier

I couldn't be happier. Four years after my first effortless purchase with the company, rising fuel costs prompted this switch to electric. Account manager Luke delivered a fuss-free, irresistible deal – a massive discount, free EV charger, 10,000 free electric miles and a five-year service plan. My part-exchange negotiating the best price and a dream driveway delivery was arranged by Katie. The Ford Puma Gen E is beyond expectations. I’m thrilled with my purchase. Thank you Motorfinity!

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for this wonderful review and for coming back to us after four years! We're so thrilled Luke secured you such a fantastic deal and that Katie made the delivery and part exchange process so smooth. We'll make sure they both see your kind words. Enjoy your new Ford Puma Gen E and happy electric motoring!

Bewertet mit 5 von 5 Sternen

Honesty and easy to deal on line.

Honesty and easy to deal on line.

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the kind words! We're really pleased you found the whole process so straightforward and honest. We'll be here whenever you need us again.

Bewertet mit 5 von 5 Sternen

Very straightforward

Very straightforward , going into detail once I made an inquiry regarding a new car , it’s still early days regarding my inquiry but very satisfied.
Thanks
Andy

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you, Andy! We're really pleased the initial enquiry process has been so clear and straightforward so far. We look forward to helping you through the rest of the journey and hope you'll be just as pleased with the whole experience.

Bewertet mit 5 von 5 Sternen

Excellent service .

Excellent service .. Katie Powell and Cameron Jones were so helpful and able to answer all of our questions and concerns.
The delivery of our new vehicle went extremely smoothly and we couldn’t be happier.

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the lovely review! We're so pleased Katie and Cameron looked after you so well and that the delivery went so smoothly. We'll make sure they both see your kind words. We hope you're loving your new car.

Bewertet mit 5 von 5 Sternen

Exceptional customer service, great discounts on new cars

Another seamless & satisfying experience in ordering and getting a new car from the team at Motorfinity.

From placing an order right till the car was trailer delivered, communication from the Sales & Delivery teams was excellent. Kept updated through the whole process. Car delivered with only 5 miles on the clock!

A massive thank you again to Lucy from the delivery team and Cameron from sales. You made the whole process absolutely hassle free! This was my second time ordering a new car and your service was exceptional. And the competitive finance as well. Will definitely be back in a few years for another new car.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you so much for coming back to us for your second car — that really means a lot! We're so pleased Lucy and Cameron made the whole process so hassle free and kept you well informed throughout. We'll make sure they both see your kind words. We look forward to welcoming you back in a few years!

Bewertet mit 5 von 5 Sternen

Big thank you.

I must say that from my initial telephone contact through to vehicle delivery yesterday the whole car purchasing process has been excellent. Everyone I spoke to has been pleasant, friendly and efficient. Emails have always been answered promptly and efficiently. I must single out Josh and Fiona, so friendly and helpful. I got the car I wanted at a very good price and Josh got me a very good trade in. Would I recommend Motorfinity, of course, without doubt. Oh and delivery was excellent too.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the wonderful review! We're so pleased Josh and Fiona made the whole experience so friendly and efficient, and that you got a great deal on both your new car and trade in. We'll make sure they both see your kind words. We hope you're loving your new car!

Bewertet mit 5 von 5 Sternen

Buying and Part exchanging current car

Very efficient and reliable service from start to finish. Can’t fault anything. I also part exchanged my car with them also. Kept me in the loop at all times. Would recommend them and definitely be using them again.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the great review! We're so pleased the whole process was so efficient and reliable and that the part exchange went smoothly too. We really appreciate your recommendation and look forward to helping you again in the future.

Bewertet mit 5 von 5 Sternen

Great service and great price

Great service and great price. I was kept informed throughout the process and everything was made very simple and easy to arrange. Could not fault the service motorfinity provided. Luke and Katie were both fantastic , thank you.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Thank you for the great review! We're so pleased Luke and Katie made the whole process so simple and kept you well informed throughout. We'll make sure they both see your kind words. We hope you're loving your new car.

Bewertet mit 1 von 5 Sternen

Disappointing from start to finish

Poor communication, been waiting since February still no car! We have had the 4 weekly updates as advised but these really only said that they didn't have anything else to tell us. I appreciate that new cars are being delayed by world events but I feel communication could be better. Trying to upsell a service plan before we have even been given a delivery date feels like desperate commission based push. Patrick claimed the order before us had a delivery date of April so expected ours to be a similar delivery time. Don't think the blue light discount is worth the disappointing service and will think twice before using again!
*07.07.26 additional*
Whilst we eventually got the car the process remained far from smooth and hassle free. Communication from Lucy initially started out quite confrontationally and aggressive and continued to show the company in a poor light. We were sent to the wrong place to collect our car and are still being hassled about signing up for the service plan through them (we've gone direct to Toyota for this). I have dropped my review to 1 star as whilst not the worst service I have received from a company, this has felt like an uphill battle and the fact that Lucy complained to my partner about the review and didn't have the courtesy to come back to me just made the whole experience uncomfortable and unpleasant. The stress of dealing with this company is not worth the discount, I think I would rather have paid more for less stress!

24. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Motorfinity

Hi Mandy, thank you for your feedback. We are sorry to hear you have been disappointed with your experience so far.

Whilst we appreciate that recent updates may not have contained the level of progress you had hoped for, our team has continued to provide regular communication throughout the order process in line with the expectations set at the outset of the journey.

We completely understand how frustrating manufacturer delays can be, particularly when planning around existing vehicle commitments, and we appreciate your patience whilst we continue working with the supplying dealer to progress your order as quickly as possible.

Lucy, our Head of Delivery, is personally overseeing the case and the team will continue to provide updates as soon as further confirmed information is received.

Updated reply:

Following your updated review, we have carefully reviewed Lucy's correspondence and the handling of your order. We can confidently say that the allegations regarding her communication and conduct are not supported by the correspondence on file. Throughout the process, Lucy remained courteous, professional and focused on assisting the customer.

As with all reviews of 3 stars or below, we proactively contact customers to understand their concerns and see whether any outstanding issues can be resolved. In this instance, Lucy contacted your husband directly, as he was the named customer on the order. It would not have been appropriate for her to discuss the details of the order with anyone other than the account holder.

Lucy is one of our highest-rated team members and currently has the second-highest number of 5-star reviews on this platform. We hope prospective customers will consider the wider body of feedback, which reflects the consistently professional, helpful and supportive service she provides.

With regard to the service plan, this is an entirely optional product that is offered to all customers. There is never any obligation to purchase it, and we fully respect your decision to arrange your servicing directly with Toyota.

While we regret that you remain dissatisfied with your overall experience, we are confident that our team acted professionally throughout and that the record of communication reflects this.

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