Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... Mehr ansehen
Unternehmen hat geantwortet
Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... Mehr ansehen
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... Mehr ansehen
Exorbitant fees. Got the job done but as we were forced to use this service to sell the tickets to the event we could no longer go to - they essentially took 10% as fees from us, and also charged th... Mehr ansehen
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 3 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Things are always easy with Moshtix! I've not missed out yet!
Really great experience, was easy to use and happy with the experience
When I bought tickets to the Braack fest event coming up
I made a mistake with my email address put something in wrong so when I enquired about my tickets I purchased online and how come I haven’t received my email. I contacted them and sent to my proper email address and they corrected the problem and sent my tickets to me.
So I was happy with the experience they helped me out with their customer service. It was quick easy and responsive.
It was good?!
I mean, you’re the only game in town for a lot of people.
But I liked it!!
P.
I have had a horrible experience with the support team of Moshtix. I registered for presale to EA, was in the waiting room online where the page assures you that your place in line is secure, got to the end of the line 15 minutes after sale went live and the page said I was being redirected to the tickets page. I touched/refreshed nothing. Instead I was redirected to the back of the line/queue. I had to wait a further 17 minutes to gain entry. I did manage to get tickets but at a significantly higher price due to the longer wait times. I
So I contacted Moshtix as this seemed to be a system error as I had screenshots as proof with timestamps. The emails I received were AI generated, did not acknowledge any of the screenshots, ignored my repeated requests to be contacted by phone call after the third set of emails where it became clear that it was definitely AI. The emails simply focus on a prompt from my response and completely ignore the rest of the email. I keep getting a generic email of "Sorry you missed out on tickets, try again when GA tickets go on sale" - I have said multiple times that this is not my issue, my issue was having to go through the queue twice and as a result pay higher prices due to a system error.
All round terrible experience. Almost don't want to go anymore.
Evanescence presale. Had tickets in my cart, typed in card number, says tickets no longer available. Absolute nonsense.
Signed up for OneNz presale yesterday and joined at 12pm right on time, waited 30 mins+ to buy my tickets for electric avenue 2026 and after finally getting through and putting my info in to pay i was told i missed second release after going to pay, and then missed third release same thing. I also signed up for normal presale for the following day and have now waiting 30+ minutes again just to not make it. Additionally the tiered release system is a joke and absolute scam, requiring extra $$$$ for releases that are minutes a part. The event is not worth $300 let alone $400 plus
There was no problem with the site. I expected it to crash with the amount of people purchasing the tickets, but it went very smoothly. It just a couple of minutes, I received my tickets right away. Awesome!
They are one of the best ticketing companies to deal with.
Quick Easy and no hassles.
I would definitely have a lot of confidence when dealing with them, when they are the booking company agent.
I paid over $300 for tickets back in may, it’s now august and I haven’t gotten my tickets or a refund yet even tho I paid $100 extra for refund coverage
Good information regular updates and easy to understand
Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t seem like a super simple way to do it but that could just be me that is having trouble with it!

Antwort von Moshtix
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