Mortimer Clarke Solicitors Bewertungen 

156
TrustScore 1.5 von 5

1.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I spoke to an agent in July regarding setting up a payment plan for an account. I was given up to the 3rd of August to call and make a payment. When I called on that day to make a payment, I was tol... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have explained to these ambulances chasers that I am caring for my 96 yr old Mother who has cancer and I have no income nor assets. The debt was taken out by an old Ltd company which had to be w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Absolute disgrace of a company. Have an agreement in place to pay off 2 debts ive been paying this for months never once missed a payment. Now im being hounded by them wanting to revauelate what im pa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Put a fake Alias on my credit report knowing i have never used that name! A 10 year old "solicitor" lol constantly harassed me with emails which I ended up blocking and then charged me over £500 for g... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anwaltskanzlei
  2. Inkassobüro

Vom Unternehmen geschrieben

Mortimer Clarke Solicitors is a specialist litigation law firm, providing litigation services to its clients. Mortimer Clarke Solicitors was established in 2007. We employ over 100 staff at our office in Worthing, West Sussex. We are authorised and regulated by the Solicitors Regulation Authority and the Financial Conduct Authority. We are part of the Cabot Credit Management Group and fall under the Group membership of the Credit Services Association. We operate to the highest regulatory standards and take exceptional pride in the way we work. We understand that dealing with finances can be daunting and stressful. Your wellbeing is our priority and we aim to provide the highest standard of service possible.


Kontaktinformationen

1.6

Ungenügend

TrustScore 1.5 von 5

156 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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1.6

Alle Bewertungen

(156)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Absolute scum this company is

Absolute scum this company is. They wouldn’t accept a payment lower than £89 a month and literally bullied me into paying it. Threatened me with bailiff enforcement. I have now applied to the court with a N245 form to lower the payments. Anybody else in the same situation should do the same.

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Mortimer Clarke Solicitors

Hi Kellie Maddocks, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Bewertet mit 1 von 5 Sternen

Tried to set up a payment plan of 10 a…

Tried to set up a payment plan of 10 a month. My account wont allow me to set up anything below 80quid which im not willing to do. I have sent two emails and no reply. Called and left on hold. Quick to chase you for debt but wont allow you to set up a payment plan regardless of the amount to pay it off THEN threaten you wil baliffs. This place needs to be shut down. Just answer your emails and let customers set up payment plans of what they want. Your still getting the money just because its not the amount you want. Terrible service

15. Dezember 2025
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Antwort von Mortimer Clarke Solicitors

Dear Kaleigh Murray, thank you for your review. Unfortunately, from the information you have provided we are not able to locate your file. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot and your reference number' and some more detail around your review. I want to reassure you that we would never want any of our customers to feel threatened Kind regards, Laura.

Bewertet mit 1 von 5 Sternen

Absolutely terrible company sent me a…

Absolutely terrible company sent me a CCJ my ex took out in my name by a online digital signature that I knew nothing about it asked for evidence of me taking out this finance but they refused to provide it how can you go to a court with out providing evidence asked the call center woman to speak to her manager an she said managers don't speak to customers first iv ever heard of that good look with getting a penny

10. Dezember 2025
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Antwort von Mortimer Clarke Solicitors

Hi Shane Scott, I’m sorry you feel this way. I would like to review your concerns further, so please send an email to Complaints@mortimerclarke.co.uk, with the subject ‘Trust Pilot and your reference number’. Kind Regards, Laura.

Bewertet mit 1 von 5 Sternen

I have a debt with these guys and pay…

I have a debt with these guys and pay £50 a month because Im prioritizing other debts (council tax ect) im getting phone calls everyday from them.

What £50 is not enough? Tough council tax is the priority not some old ACI debt you brought for pennys on the pound.

1. Dezember 2025
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Antwort von Mortimer Clarke Solicitors

Dear Selina Noob. Thank you for your review. Your concerns have been passed to our Complaints team who will contact you in due course. Kind regards Laura.

Bewertet mit 1 von 5 Sternen

Harassment messages

Harassment messages

Not answering emails, thrn claiming they've not heard from me.

Think God I've kept all evidence

28. Oktober 2025
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Antwort von Mortimer Clarke Solicitors

Hi Mrs Obasiki, thank you for your review. I am sorry to hear of your concerns and confirm that our Complaints team are currently dealing with this matter and will contact you in due course. Kind regards Laura.

Bewertet mit 1 von 5 Sternen

Been paying each month

Been paying each month , 3 yrs requested a offer of discount settlement as I am having to give job up I’ll health and my £100 payment will have to be reduced to £20 which means I will be over 80 when paid ridiculous responses, phone calls twice a day every day

24. November 2025
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Antwort von Mortimer Clarke Solicitors

Dear Dissappointed. I am sorry to hear of your concerns, from the information you have provided we are not able to locate your file. Please contact complaints@mortimerclarke.co.uk with your name and reference number and "Trustpilot" in the subject as we would like to look into your concerns. Kind regards Laura

Bewertet mit 1 von 5 Sternen

Fully paid off my debt with them and…

Fully paid off my debt with them and then they decided they wanted more from me afterwards by saying i hadnt paid it

19. November 2025
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Antwort von Mortimer Clarke Solicitors

Hi Jack, I’m sorry you feel this way. I would like to review your concerns further, so please send an email to complaints@mortimerclarke.co.uk , with the subject ‘Trust Pilot’ and some details so we can identify you. Kind Regards, Laura

Bewertet mit 3 von 5 Sternen

An average experience

I originally gave a 1 star review. That has now been changed to a 3 star and that is only because of the chap I spoke to. I still stand by some comments I made. They never reply to emails. They had my address wrong

28. Oktober 2025
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Antwort von Mortimer Clarke Solicitors

Thank you Steve for your comments, I'm glad that the matter has now been resolved for you.
If you would like us to look into your concerns further please email us at complaints@mortimerclarke.co.uk and we'd be happy to help.
Many thanks Hannah

Bewertet mit 1 von 5 Sternen

Mortimer Clarke Solicitors are nothing…

Mortimer Clarke Solicitors are nothing but scammers; they are a terrible company. I have two accounts with them: one I’m currently paying off, and the other they keep calling me about while I’m at work and I didn’t know it’s them.Now, they’ve sent me a CCJ pack to complete, and despite raising a complaint that they supposedly investigated, nothing changed. These people are only out to issue CCJs and ruin your credit file. Now It’s incredibly frustrating! After reading the reviews, it’s clear why so many feel this way about them. They are utterly useless!

1. Juli 2025
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Antwort von Mortimer Clarke Solicitors

Hi Jackey, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot, your reference number and full name' and some more detail around your review. Kind regards, Laura

Bewertet mit 1 von 5 Sternen

A clown organisation that could not…

A clown organisation that could not organise a piss up in a brewery. I have a payment agreement with them and have been paying them every month for a long time now, never missed a payment. So I changed over my bank account and all my direct debits were transferred over and all of them have been collecting their payments except Mortimer Clarke. They started to send threatening letters, I had to go on their website and pay them up to date because they could not be bothered to take direct debit payments. So we are up to date. I sent them an email weeks ago, telling them there are direct debits on my new account and they are not taking payments, they never bothered to answer and just sent another letter threatening me with court, even though all payments are up to date. So I phoned them and got thru to some idiot who was unhelpful as can be and did nothing. He even claimed that it was my banks fault, which is a joke. I contacted my bank, they said the direct debits are set up and fine and it was up to Mortimer Clarke to take payments. I have now put in a formal complaint to Mortimer Clarke and if they do not deal with it properly then off to the Ombudsman and Solicitors regulation authority to make formal complaints about these clowns.

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Mortimer Clarke Solicitors

Hi John Jones, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot and your reference number' and some more detail around your review.

Bewertet mit 5 von 5 Sternen

All the bad reviews when I rung today I…

All the bad reviews when I rung today I was expecting the worst however far from it Amy was absolutely brilliant very polite and courteous helping me with my situation told her what I had left a month sorted a payment plan out for me big weight of my mind she's a credit to the company in my eyes yes there's bad reviews on there I was in 2 minds but took as I found..

22. September 2025
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Antwort von Mortimer Clarke Solicitors

Hi Anthony, what a lovely review! I will be sure to pass on your kind words to Amy. Thanks for your review.

Bewertet mit 1 von 5 Sternen

Being threatened by these on a daily…

Being threatened by these on a daily basis via phone. Because I’m homeless and don’t have a postcode to offer them or know one that they can correlate to an alleged debt then they threaten me even further. Already told them dozens of times that if they are so worried about their investment that they made on an alleged debt and chose to pay off on my behalf, then to serve me with a statutory demand and declare me bankrupt. They ignore all this and keep demanding a postcode despite me being homeless and in various local authority emergency accommodations or schemes for the past three years and keep making harassing calls daily. They’ve now resorted to the automated calls like their sister company Cabot. Advice to anyone is block the number and just delete the automated voice messages each day, failing that, change your number.
This company are a risk for reward operation that risks investing a tiny percentage of an alleged debt paying it off on someone’s behalf in the hope the can threaten someone into paying them the full value of an alleged debt.

18. September 2025
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Antwort von Mortimer Clarke Solicitors

Hi Patrick, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Bewertet mit 1 von 5 Sternen

Don’t reply to emails after sending me…

Don’t reply to emails after sending me endless,very strange outfit.

10. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Mortimer Clarke Solicitors

Hi, Thank you for providing us with some additional information. Unfortunately, I am unable to locate a file for you with the details provided. Could you please email us complaints@mortimerclarke.co.uk, with the subject ‘Trust Pilot and your reference number’. Kind regards Laura

Bewertet mit 1 von 5 Sternen

Awful firm

Awful firm, don’t listen dont take heed of whats been said, torture you with phone calls and letters. Ignored illness and bereavement to cause more problems

16. September 2025
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Antwort von Mortimer Clarke Solicitors

Hi Neil, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clark Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot' and some more detail around your review. Kind regards Laura

Bewertet mit 4 von 5 Sternen

Simple to use

I have a payment plan with mortimer and it's very simple to pay each month and if I do have any problems paying online there always very helpful on the phone and they have sent statements quickly to my email if I've needed them 😀. It's only not 5 stars because it's very slow to update payments online.

12. September 2025
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Antwort von Mortimer Clarke Solicitors

Hi Corrine, Thanks for taking the time to share your feedback.😊

Bewertet mit 1 von 5 Sternen

I have been receiving unsolicited calls…

I have been receiving unsolicited calls from Mortimer Clarke solicitors. The calls are automated and asking me to call them for a private matter.

These are unsolicited calls and are early in the morning.

I have submitted a complaint to the SRA (Solicitors Regulation Authority) about these unsolicited calls.

8. September 2025
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Antwort von Mortimer Clarke Solicitors

Hi Levent, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to Complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Bewertet mit 1 von 5 Sternen

I wish I could give these guys 0 stars

Context: I’m repaying a debt from the COVID period and paying what I can afford.

What happened

The agent on the phone pressured me to pay £489 per month, despite my budget showing around £500 disposable income after bills.

His tone was, condescending, and forceful—which felt hypocritical given the recorded message about not tolerating abuse toward agents.

While taking my details, he entered incorrect figures into my budget planner and left some items out.

I was asked highly personal questions that didn’t seem relevant to the debt itself.

Why this is a problem

Pushing for £489 out of £500 monthly cash flow is unrealistic and irresponsible.

Inaccurate data entry skews affordability assessments.

The inconsistent guidance is alarming: their website offered 36-month options, yet the agent insisted on 3–4 months.

I left the call feeling belittled, uncomfortable, and misled by the process.

I’ve reported the experience to the Financial Ombudsman Service, as I believe the approach was unreasonable.

Use their website and complete the budget planner carefully yourself.

Keep records (screenshots/notes) of your figures and any offers shown online.

Challenge inaccuracies in your budget if you spot them.

Do your research on your rights and don’t be pressured into unaffordable payments.

The experience was poor from start to finish. Proceed with caution and stand your ground.

15. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Mortimer Clarke Solicitors

Hello, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to Complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot, your reference number and name' and some more detail around your review. Kind regards, Laura

Bewertet mit 1 von 5 Sternen

Really bad company don't listen to…

Really bad company don't listen to people especially disabled they have broken most of the SRA standards and polocies... please any one have any issues report them to the relevant authorities ther is one that are very interested in this companies activities let's be honest they are corrupt. Don't be bullied like I say they are certain people very interested and building a file againsed these more people complain more can be done to shut them down.

8. Mai 2025
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Antwort von Mortimer Clarke Solicitors

Hi Consumer, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Unfortunately, we are not able to identify you from the information provided. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot, your name and reference number' and some more detail around your review. I want to reassure you that we would never want any of our customers to feel intimidated and therefore its important you contact us. Kind regards, Laura

Bewertet mit 1 von 5 Sternen

Terrible for communication

Terrible for communication, doesn't reply to any emails. Payment plan has been set on my end through my bank but they will not acknowledge this through email and threstening me with court even though I've gone through the correct procedure to set up a payment plan, make it make sense

28. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Mortimer Clarke Solicitors

Hi Lisa, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot and your reference number’. Kind Regards, Laura

Bewertet mit 5 von 5 Sternen

Thank you to Josie and Tobias!

Thank you to Josie and Tobias for their excellent customer service! I have had troubles with my financial situation for personal reasons but they were both very understanding and helpful. Thank you for all the guidance and assistance. All the very best!

26. Juli 2025
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Antwort von Mortimer Clarke Solicitors

H Niyat, what a lovely review! I will be sure to pass on your kind words to Josie and Tobias. Thanks for your review.

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