NEVER DELIVERED
I ordered from here, they picked up an old address. I contacted them a few minutes later with the new address. They RESPONDED it was corrected and would be delivered to my new address. NEVER RECIEVED! I Tracked my package it was delivered incorrectly and now NO ONE will respond to me. They have removed completely my order ticket after I paid, but never received my order.
Antwort von moonighty.com
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@moonighty.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
