Terrible experience
Terrible experience. I purchased a blouse that looks nothing like the one advertised. The fabric and design totally different. It looked very very poorly done. The very day I got it I tried to get return information and discovered how hard it is to return anything. They ask for photos or videos and to fill out a form that they said was on page but was not. I emailed back that I wanted to return it the response was it's going to cost too much for me to return So to keep it and give it to somebody as a gift!!! Lesson learned
Antwort von Montanaranchapparel
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@montanaranchapparel.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.