Do Not Recommend – Staff is Arrogant and Uncooperative
I had a very disappointing experience with Momkidcare, particularly with a representative named Akriti from their communication team. Despite clearly stating my requirements regarding years of experience, I was repeatedly sent mismatched profiles. When I requested more suitable options, Akriti became agitated, raised her voice, and tried to pressure me into selecting from the profiles she had shared, even though they didn’t meet my stated criteria. This level of unprofessionalism and lack of listening is unacceptable, especially when dealing with services that involve the care of mothers and children. I hope the management takes this seriously and ensures their staff is trained in basic communication and customer service.




