Modular Closets Bewertungen 4’005

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Outstanding process and product. The designer listened to my requirements and provided the perfect design within hours. I was particularly impressed by how well the shelved perfectly fit into the spac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Nice product once it is finished. I never recieved the assembly instructions for the pieces asociated with my unit. Just a couple of modifications were needed to make it work correctly. One of the tw... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been thrilled with the whole process and the product. Your designer was excellent, the ordering process was super fast and easy, your prices are very reasonable for the quality of the product.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience with Modular Closets, was able to place the order on hold as we were getting the space ready and shipped quick when I advised we were ready. Some of the boxes were damaged in transit... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lagerraum
  2. Möbelgeschäft

Vom Unternehmen geschrieben

Design Your Own Closet- Save Hundreds With Our Affordable, Easy To Assemble, High-Quality Modular Closet Systems, And Organizers.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

4005 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 4 von 5 Sternen

Great customer service

Great customer service! They FaceTimed us and walked us through the process after we gave them exact measurements. The boxes(mostly individually labeled) came in a somewhat timely manner. They went together pretty seamlessly. Unfortunately the directions should be more specific on which box combinations should be installed first. I was able to figure it out by putting every box combination together in my garage than walk and lay them out in the closet. It fit together almost perfectly. The 4 star rating is they are 1000% easier to install than the box stores( Home Depot/Lowes) and are a bit less expensive. All in all a good product for the price!

12. Januar 2026
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Antwort von Modular Closets

Thanks for the review, Russell! We're thrilled that the FaceTime support helped and that the assembly was seamless. It’s awesome to hear that our system beat big-box stores in terms of ease of install and value. We appreciate your support and hope you enjoy the calm your newly organized space brings for many years to come!

Bewertet mit 5 von 5 Sternen

New Closet

Over the years I have purchased a number of items that had to be assembled and installed. The process of getting the design was very nice and quick. The shipment was delivered on time. Now we were in the process of remodeling so it took longer to get to the closet. It took about 1 day to get it all assembled and installed. The thought process of every detail down to even how the boxes were easy to breakdown, each box had its own bag of parts and a great book to assemble the product was super. I can't say enough about the product.

14. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Modular Closets

Thanks for the great feedback, Troy! We're thrilled to hear that the design process and delivery met your expectations and are happy to hear that our organized packaging and clear instructions helped the assembly go smoothly. We appreciate your support and are glad you love the final product! Best of luck with your newly organized space!

Bewertet mit 2 von 5 Sternen

Good product, terrible shipping and shopping experience

I did not enjoy my shopping experience with Modular Closets, and the shipping was terrible. The salesperson I spoke with was pushy and also asked me if I was sure I wanted to spend so much. Such an odd thing to say. I would have rather not spoken with them, but I had a specific question I needed to ask. The packages arrived ripped open with parts missing. It ultimately delayed delivery because FedEx said they could not be delivered unless they repaired the packaging. Customer service helped replace missing items, but instead of communicating with me, they just shipped replacements, which resulted in them sending incorrect items. That said, the final product was exactly what I was looking for.

15. Januar 2026
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Antwort von Modular Closets

Thanks for the feedback, Kayla. We’re happy to hear that the final product was perfect, but are sorry for the frustrating experience you had getting there. The interactions you described with our sales team and the lack of communication regarding your replacements are not the standards we strive for and will be adressed internally to ensure our team is providing a more supportive experience. While the initial process wasn't as seamless as we intended, we're glad you’re happy with the final result and hope you enjoy the organization and calm your new system brings for many years to come!

Bewertet mit 5 von 5 Sternen

Personal design

Personal design
Excellent install
Good quality for fair price

15. Januar 2026
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Antwort von Modular Closets

Thanks for the review! We're so glad we could provide a high-quality, personalized design at a fair price and are happy to hear that installation went well! Wishing you many calm and happy years in your newly organized space!

Bewertet mit 5 von 5 Sternen

Really nice. Almost better than expected

The new closet looks great. Title speaks for itself

15. Januar 2026
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Antwort von Modular Closets

Thanks for such a wonderful review, Brad! We're so glad you're happy with the final result! There’s nothing we love more than a project turning out even better than expected. Best of luck in your newly organized space!

Bewertet mit 5 von 5 Sternen

Perfect closet

Exactly what I wanted, a couple drawers had some blemishes and new ones where sent out immediately.

14. Januar 2026
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Antwort von Modular Closets

Thanks for the review, Amy! We're so glad we could get those replacements to you quickly and are thrilled the closet turned out exactly how you wanted! Best of luck with your new space!

Bewertet mit 5 von 5 Sternen

Great product, worked perfectly

Love the customization everything fits perfectly!

6. Januar 2026
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Antwort von Modular Closets

Thanks for leaving us a review, Kendra! We're thrilled to hear that your new closet fits your space and your needs perfectly and that you love the overall look! Here's to many years of enjoying the calm and organization it brings!

Bewertet mit 4 von 5 Sternen

Finished product looks great

The final finished product looks great.
The process to plan layout of your space with the design team, to delivery of all the boxes is pretty straightforward.
Each module or tower or draw comes in individual boxes and they're labeled very well. You do need to have some DIY skills to stay organized and understand which module to start with when you start the install especially if your space is small.
Every module tower drawer is quite sturdy however the only downside is it only give the exact number of screws, nails etc with maybe one extra now and then. Several of our shelf support screws had bad threads or slightly damaged heads which slowed us down.

12. Januar 2026
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Antwort von Modular Closets

We appreciate you sharing your experience, Anusha! We're glad to hear that the initial design and shipment of your closet went smoothly. and that you love your finished closet! We apologize for the delay that the damaged screws caused and are looking into our quality control processes to ensure every piece of hardware is up to standard. Wishing you the best of luck as you settle into your new and improved space!

Bewertet mit 5 von 5 Sternen

We love our Modular Closets

We love our Modular Closets! Bella was extremely friendly, helpful and professional in helping us pick our design and complete our order! They came in a timely manner and were very easy to install!

12. Januar 2026
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Antwort von Modular Closets

Thank you for sharing your experience, Kim! We're thrilled to hear that Bella was so helpful with the designing and ordering of your closets and that shipping and installation went quickly and smoothly! Wishing you many calm and happy years in your newly organized space!

Bewertet mit 5 von 5 Sternen

Tom Chayn

I had a great experience with Modular Closets. The design and ordering process was very easy and convenient. Tom Chayn made everything simple and helped create a great design that worked perfectly for my space. Installation was a bit challenging to do alone, but once everything was put together the closet looked fantastic. The price was also very reasonable—especially compared to the local contractor who quoted me nearly three times as much. Overall, I’m very happy with the final result and would definitely recommend them.

12. Januar 2026
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Antwort von Modular Closets

Thanks for leaving a review, Fernando! We're so glad that Tom helped the design and ordering process go smoothly, that our pricing helped you maximize your budget, and that your closet looks phenomenal! Kudos to you for tackling the installation alone and best of luck with your new space!

Bewertet mit 5 von 5 Sternen

Great experience every time

I used Modular Closets for many projects!
Always a great experience, awesome customer service and reasonable pricing!
I highly recommend them!

12. Januar 2026
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Antwort von Modular Closets

Thanks for sharing your experience, Andrei! We are so glad to have been your choice for multiple projects and are happy that our team provided the product knowledge and functionality needed for a seamless experience. Looking forward to many more succesful projects together!

Bewertet mit 5 von 5 Sternen

Worked with a designer who brought…

Worked with a designer who brought together the towers we needed and the layout. They worked perfectly in our space.

6. Januar 2026
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Antwort von Modular Closets

We appreciate the kind words, Melanie! We’re so happy our designer provided the support you needed to get the layout and components just right for your space. Wishing you many years of calm in your newly organized space!

Bewertet mit 5 von 5 Sternen

Blown Away by the Service

I submitted a request for a custom closet and less than 24 hours later I had a full rendering, complete quote, and call setup to review. Brenda (who is amazing) was able to answer my questions and make tweaks to the design on the fly. I am completely blown away by the level of customer service and will definitely be back.

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Modular Closets

Thanks for sharing your experience, Alex! We’re thrilled to hear that Brenda’s product knowledge and responsiveness allowed for a seamless design process and that your custom layout came together so quickly. Wishing you many years of organization and calm ahead!

Bewertet mit 5 von 5 Sternen

Fully customizable, reasonable price, excellent quality...

I’ve installed Modular Closets in two different homes, including one much smaller than the first, and the customization allowed me to fit just as much clothing in the smaller space as I had in my larger house. The designer helped create a layout that used every inch of the closet efficiently.

I assembled the system myself by carefully laying everything out and following the instructions. It took some time, but everything fit together beautifully and feels very solid.

I compared them with IKEA closets and the price was similar, but the customization and overall quality of Modular Closets were noticeably better. I’m so happy with them that I’m ordering additional units for my hall and entryway closets and would definitely use them again in another home.

7. Januar 2026
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Antwort von Modular Closets

We appreciate the detailed feedback, Julie! We love hearing that our system allowed you to maintain the same high-storage capacity even while downsizing and that you love the final look. We work hard to maintain high production standards, so it's great to hear that the quality and fit stood out to you in your comparison! We're honored to be part of your second home and look forward to helping you get your hall and entryway closets organized next. Best of luck in your new space!

Bewertet mit 5 von 5 Sternen

Super responsive customer service when…

Super responsive customer service when you have any questions during installation.

8. Januar 2026
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Antwort von Modular Closets

We appreciate the feedback, Laura! It’s a privilege to support your expertise and help ensure every installation is as seamless as possible. We’re committed to providing the high-level support our Pro Partners deserve, and look forward to many more successful installs together!

Bewertet mit 5 von 5 Sternen

10/10 would recommend

10/10 would recommend!
the free design and the consultation to get the closet design just right - the shipping in perfectly marked boxes and the detailed instructions - made this so easy! Can't wait to move on the the next closet!

8. Januar 2026
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Antwort von Modular Closets

Thanks for the recommendation, Mickie! It's wonderful to hear that the design consultation, clearly labeled boxes, and detailed instructions helped make your project a 10/10 experience. We’re so glad we could make the process easy for you and hope you enjoy your newly organized space for many years to come!

Bewertet mit 5 von 5 Sternen

This will be my 4th closet in my 3rd…

This will be my 4th closet in my 3rd move. Brenda does an amazing job at listening to what the space is and hears what. I need and creates something I couldn’t do without.

6. Januar 2026
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Antwort von Modular Closets

Thank you for the wonderful review, Susan! We are honored to be part of your third move and fourth closet project! It’s such a compliment that you continue to choose us to help set up your new homes. We’ll be sure to share your kind words with Brenda and look forward to many continued projects together!

Bewertet mit 4 von 5 Sternen

I'm in love with my closet

My designer was excellent and he knew exactly what I wanted and designed a beautiful closet for me in my new home. The only issue was that in the state of Georgia, I had to find my own person to install the unit. It turned out better than I envisioned. Thank you for a pleasant experience.

8. Januar 2026
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Antwort von Modular Closets

Thank you so much for the kind words, Dawn! Our design team strives to make every space both beautiful and functional, and we’re so glad he hit the mark for you. Even though you had to coordinate the install, we’re thrilled the final result turned out even better than you envisioned. Best of luck with your beautiful new space!

Bewertet mit 5 von 5 Sternen

Excellent company great customer service.

The design software made picking out the correct parts so easy. Communication with the company was exceptional. Our order arrived quickly but with 2 parts packages. I couldn't have been happier with customer service team. They quickly found our order, the missing parts and shipped them out ASAP. Great company do deal with. We will be ordering from here again for another project in our house.

8. Januar 2026
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Antwort von Modular Closets

Thank you for sharing your experience, Matthew! We’re thrilled that the design tools and customer service agents helped you find exactly what you needed in a stress-free manner. It’s a pleasure having you as a customer, and we’re looking forward to helping you tackle that next room! Best of luck with your new space!

Bewertet mit 5 von 5 Sternen

Good product

Good product. Great customer service.

8. Januar 2026
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Antwort von Modular Closets

Thank you for leaving a review, Dwight. It’s great to hear you had a positive experience with both our product and our service! We appreciate the support and hope you enjoy your new space for many years to come!

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