Can’t really fault it. Had an issue in Frankfurt on a Sunday. Simply wrote what the issue was and was prescribed exactly what I wanted. The prescription itself was a bit pricy and it would be great if... Mehr ansehen
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Das sagen Bewerter
AVOID, IF YOU'RE LOOKING FOR A VALID PRESCRIPTION IN EUROPE. Reviews are asked in lieu for for refunds guised as free next appointment. During my call, the doctor did not show up for an hour a... Mehr ansehen
An absolutely superb concept executed brilliantly. There was a bit of a wait (still waiting 2 hours later) today. But typically it’s a 15 minute quick painless process for almost everything under the... Mehr ansehen
What I have been trying to figure out for a year, I received assistance with in a call. Highly recommend. Thank you
Unternehmensdetails
Vom Unternehmen geschrieben
Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes
Kontaktinformationen
Malta
- mobidoctor.eu
4.3
Hervorragend
670 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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No customer service at all. And no prescription antibiotics
Very good until the point of collecting the prescription at the pharmacy which you the patient have to email to them. Here in Spain, Benidorm, 7 different pharmacies refused to issue the drugs as they required paper prescriptions.
I contacted the doctor and was told to contact the chat helpline. 6 hours later they have replied and started sending me government documents saying the pharmacy was incorrect tried that and still no help what so ever . I even provided the main pharmacy email address but nothing. Now they seem to be blaming me.....
Then I read the consultation notes and the doctor dated is 1 January 1970. Gave requested a refund but now answer to that so far we will see ......be careful out there when paying upfront fees
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi there,
Im very sorry to hear that you had issues with the prescription.
We only tried to assist you in getting the medication, and showing the document to the pharmacist would have cleared the pharmacist of any doubt regarding the prescription.
A refund was already agreed on and sent during the support chat and a receipt was sent to your email.
Agian, we are very sorry that you had issues with the prescription a refund has been sent.
We will anyway contact the pharmacy tomorrow during office hours and make sure that you get the medication
Chris
Taking advantage of people
I contacted customer service 3 times for a refund. There was an appointment that did not take place, but they got the money and now refuse to give it back. They just DON'T respond. It is insane that not only they take advantage of people that are unwell, but they don't even answer their emails to customer service!
Update: I have used the support chat twice already, to no follow-up. I have also emailed to help email on November 20th, and there was no answer.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi
Please just reach out again on our support chat.
The refund might just be pending due to the holiday
Chris
I was amazed at the service I received
I was amazed at the service I received. It was prompt, professional and the doctor spoke English and even understood my Irish accent!. The online system is intuitive and easy even for someone of my age who is not an expert on the internet. The ability to use my mobile phone for video chat was amazing.
I would add I have been using this service for a year while I travelled around mainland Europe.
I have had one problem to deal with and that was the Spanish bureaucracy, but I got onto the MOBIDOCTOR CHAT... and of course it was sorted out immediately.
One last thing I can speak to a doctor at a time and date of my choosing. Pick up a prescription by email before the consultation is over. I can't do that with my own doctor!
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Robert, thank you for your review. We’re really pleased to hear that you’ve had such a positive experience using Mobi Doctor over the past year while travelling across Europe.
It’s great to know that the process felt intuitive and easy to use, and that you were able to speak to a doctor comfortably, even via mobile. We’re also glad that any issues you encountered were resolved quickly by our support team.
At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, with the flexibility to choose a time that works best for them.
We truly appreciate your trust and your feedback.
If you ever need support again, Mobi Doctor is always here to help.
Chris
Founder, Mobi Doctor
Fast, professional and reassuring service
I had a very positive experience with Mobidoctor. Booking the consultation was quick and straightforward, and i was connected to the doctor without long waiting times.
The platform is easy to use, communication is smooth, and the whole process feels well organized and reliable.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Tasur, thank you for your review. We’re really pleased to hear that you had a positive experience with Mobi Doctor.
It’s great to know that booking was quick and straightforward, and that you were able to connect with a doctor without long waiting times. We’re also glad that the platform felt easy to use and that the process was smooth and well organized.
At Mobi Doctor, we aim to make it simple for patients to speak to a licensed online doctor and receive a proper medical assessment without delays.
We truly appreciate your feedback and your support.
Chris
Founder, Mobi Doctor
Very convenient service
Very convenient service.
Chris was quick to reply to some questions with regards to payments / bookings. Would recommend to others
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Vincent, thank you for your review. We’re really glad to hear that you found the service convenient and that your questions were answered quickly.
At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, while also providing clear support around bookings and payments.
We appreciate your recommendation and your support.
If you ever need assistance again, Mobi Doctor is always here to help.
Chris
Founder, Mobi Doctor
Excellent service
Excellent service. Fast and very efficient. Dr. Gabriela Canelas, MD, was excellent and provided great advice and immediate prescription. Highly recommend.
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi David, thank you for your review. We’re really pleased to hear that you had a fast and efficient experience with Mobi Doctor.
It’s great to know that the consultation was helpful and that you received clear advice and support. We also appreciate your kind words about the doctor, we’ll be sure to pass them on.
At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays.
Thank you for your recommendation and your support.
Chris
Founder, Mobi Doctor
I had a very bad case of food…
I had a very bad case of food poisoning. After 3 days I knew I needed help. It was easy to make an appointment and took maybe 5 minutes. The doctor was connecting from Greece. She spoke clear and fluent english. I described my symptoms, she prescribed my antibiotics and in minutes it was done. And to top it off the price was a fraction of what I would have paid in the US.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Steven, thank you for your review. We’re really glad to hear that you were able to get the help you needed when you were feeling unwell.
It’s great to know that booking was quick and straightforward, and that you were able to speak to a doctor promptly and clearly explain your symptoms. At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, especially when travelling.
We’re also pleased to hear that the process felt fast, efficient, and accessible.
We truly appreciate your feedback and your support.
Chris
Founder, Mobi Doctor
Customer support won't reply emails
Customer support won't reply emails. Chat is useless. Its seens to be very hard to get an answer how up front paid consultations can be used. Seems shady. Good customer care is that you inform that you have received the message and try to get back as soon as possible.
First consultation was ok,brief but ok. I sent my blood work.I don't know if doctor reviewed them at all.
2 stars because the consultation is almost 3 times cheaper as in private sector here
5. Dezember 2025
Bewertung ohne vorherige Einladung
Everything is so easy
Everything is so easy, smooth and quick. Extremely happy with the customer service too
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Tom, thank you for your review. We’re really glad to hear that you found the service easy, smooth, and quick.
It’s great to know that you were also happy with the customer service. At Mobi Doctor, we aim to make it simple for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, while providing responsive and helpful support.
We truly appreciate your feedback and your support.
If you ever need assistance again, Mobi Doctor is always here to help.
Chris
Founder, Mobi Doctor
Super fast service
Super fast service. Repeat customer here. Prescriptions and consultations within an hour. Had a support query which was also resolved in the hour.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Peter, thank you for your review. We’re really pleased to hear that you’ve had consistently fast and reliable experiences with Mobi Doctor.
It’s great to know that both your consultations and support queries were handled quickly, and that everything was resolved within the hour. At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays.
We truly appreciate your continued trust and your feedback.
If you ever need support again, Mobi Doctor is always here to help.
Chris
Founder, Mobi Doctor
Antwort von Mobidoctor
Hi Joe, thank you for your review. We’re really glad to hear that you had such a positive experience and found the support top class.
At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, with reliable support whenever it’s needed.
We truly appreciate your feedback and your support.
If you ever need assistance again, Mobi Doctor is always here to help.
Chris
Founder, Mobi Doctor
Easy professional support
Easy, efficient, professional medical advice and prescriptions. They even went the extra mile to help me via live chat when I had an issue filling a prescription at a local pharmacy. I’m super impressed by and grateful for this service. As a foreigner living in Europe it’s a real time saver! Thanks Guys and keep up the great work!!!
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Art, thank you for your review. We’re really pleased to hear that you had such a positive experience with Mobi Doctor.
It’s great to know that the process was easy, efficient, and professional, and that our team could support you via live chat when you had an issue at the pharmacy. Providing that extra level of support is very important to us.
At Mobi Doctor, we aim to make it simple for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, especially for those living abroad in Europe.
We truly appreciate your kind words and your support.
Chris
Founder, Mobi Doctor
Always incredibly quick and helpful
Always incredibly quick and helpful to resolve any issues. This is a really great service, would highly recommend
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Roweena, thank you for your review. We’re really glad to hear that you’ve found the service quick and helpful whenever you needed support.
At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment without delays, while also resolving any issues as efficiently as possible.
We truly appreciate your recommendation and your support.
If you ever need assistance again, Mobi Doctor is always here to help.
Chris
Founder, Mobi Doctor
Really fast service
Really fast service! They care about your case and conditions. In my situation, I couldn't get an appointment with my local doctor any time soon, so I found Mobidoctor through recommendations. I had a great consultation and got my prescription that I could use immediately.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Mobidoctor
Hi Anastasiia, thank you for your review. We’re really glad to hear that you had a great experience and were able to get the help you needed without delays.
It’s great to know that the consultation was helpful and that you felt your situation was properly understood. At Mobi Doctor, we aim to make it easy for patients to speak to a licensed online doctor and receive a proper medical assessment quickly, especially when local appointments are not available.
We truly appreciate your feedback and your support.
If you ever need assistance again, Mobi Doctor is always here to help.
Chris
Founder, Mobi Doctor
Convenient + Great Doctors
Mobidoctor is very convenient and I’ve had a wonderful experience with Dr. Farhat. I only knocked one star off because the system for using prepaid visits does not work well and I’ve had to reach out to customer service a number of times. But as long as you just pay for the visits as you go, then it would be a five star experience!
27. Oktober 2025
Bewertung ohne vorherige Einladung
Mobi doctor have been so helpful
Mobi doctor have been so helpful, someone is always there to help you navigate the site or help you reschedule an appointment. Totally takes the stress out of getting my medication.
27. Oktober 2025
Bewertung ohne vorherige Einladung
The doctors are kind and listen
The doctors are kind and listen. They don’t rush but take time.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Not transparent price information
Not transparent price information, service and technical support are non existing.
24. Oktober 2025
Bewertung ohne vorherige Einladung
I forgot my HRT for menopause on…
I forgot my HRT for menopause on holiday in Portugal and initially contacted the other company DoctorSA but they refused to help citing HRT as too specialist??? Contacted Mobi doctor and within 1 hr I had an appt, my prescription and found a local pharmacy …. Incredible service and so affordable. Cannot Raye this service high enough
9. Oktober 2025
Bewertung ohne vorherige Einladung
Affordable online doctor in the EU
I cannot recommend this online doctor service highly enough. Living in Portugal, I’ve found it phenomenally easy to schedule appointments — sometimes in as little as 10 minutes — to see a doctor and get prescriptions or trusted medical guidance.
The doctors are incredibly kind, responsive, and have an excellent bedside manner that really puts you at ease, even in an online setting. Special thanks to Dr. Farhat and Dr. Liakou, who have been consistently professional, knowledgeable, and supportive throughout my consultations.
Customer support is also truly top-notch. On the rare occasions where I had questions or small issues, the team was quick to mediate, acknowledge, and resolve them with care and efficiency. I was even pleasantly surprised when one of the co-founders personally reached out to make sure my prescription update was handled smoothly — that level of dedication speaks volumes about the service’s values.
This platform has earned my complete trust. I would recommend it without hesitation, even to my own mother. It’s rare to find such a seamless blend of accessibility, professionalism, and genuine care. Wonderful service all around!
10. Oktober 2025
Bewertung ohne vorherige Einladung
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