Mobidoctor Bewertungen 

Probably the best healthcare experience I’ve had in a long time.

I got an appointment quickly, the doctor was kind listen to my problem and acted quickly - he even helped me with an issue when I was trying to fill the prescription

I had a consultation withy a great doctor actually, but I couldn't get any help from mobidoctor's costume service with my prescription as in Finland I needed some codes to buy it . I have been ignored by them even after the doctor had contacted them. So if you have doubts don't use it as even if doctors are good they don't care at all if you were able to get your prespriction.

Amazing and quick online service. The doctors really take time for you and think along.

When I was having some questions, I could easily chat to Chris through the chat function and he guided me efficiently.

5+ ⭐️

I recently found myself in Europe without my prescription and had an online appt at Mobidoctors. The appointment was within the hour and the prescription was sent in to a convenient location for me. When I had an issue with the prescription, it was handled with a chat assistant and the issue was rectified. I recommend their service.

Great service, professional doctor, great availability for consultation and they also helped me to find the medicina when not available at my local pharmacy

I am travelling currently overseas and ran out of my medication that I require daily. Making an appointment was quick and easy. I had an appointment an hour after I made it and received the prescription I required shortly thereafter. I would highly recommend this app to travellers abroad that find themselves in a similar situation to my own.

Absolutely amazing service!

I couldn’t be happier with Mobidoctor. From the moment I booked, everything was smooth and stress-free. The customer service is exceptional—friendly, responsive, and ready to help you with every step of the process. They truly go above and beyond to make sure you’re taken care of.

Highly recommend Mobidoctor to anyone looking for top-quality healthcare online with outstanding support.

In greece don't accept this prescription

I am in Brussels and became sick. Was coughing and had low fever. I wanted to see a doctor quickly and hassle free. This website provided really helpful service to me. Brussels pharmacy only accepted local doctor prescription so after contacting the helpline I was able to get my prescription filled

I recently used Mobidoctor for an online prescription and had a mixed, but ultimately positive, experience.
The initial process was incredibly fast. I received my prescription pretty much immediately after my consultation, which was fantastic for convenience.
However, when I went to my local pharmacy in Belgium, I encountered an issue: the prescription was not accepted because it wasn't issued by a Belgian doctor. This was a significant hurdle, as I couldn't get my medication.
I immediately contacted Mobidoctor's support, and I must commend their responsiveness. They replied to my messages almost instantly and were incredibly helpful. They not only addressed my concerns promptly but also offered to contact the pharmacy directly if there were any further problems.
Overall, while there was a hiccup with the prescription's validity in Belgium, for a moment there, (it was finally accepted at another pharmacy) Mobidoctor's speed in delivering the prescription and, more importantly, their excellent, fast, and helpful customer service really stood out. I appreciate their quick assistance and willingness to go the extra mile to resolve the issue.

5/5 i was able to get my prescription fast while i was traveling in spain and the customer service was very helpfull too! Will use this service again!

Really great experience. Although the doctor was quite late, I was able to contact through chat to check on the status and they proactively offered to give me a credit for the appointment which they still honored.

Meeting with the doctor went great and was able to talk through my symptoms and resolve for an appropriate prescription with discussion on usage. From there I was given multiple options on how to fill the specific prescription where the chat also advise on how to fill online that could be delivered anywhere within the EU quickly.

Overall great proactive service.

I originally gave Mobi Doctor a 1 star review because the prescription I was given was denied for use by pharmacies in Tenerife Spain because they said they could not accept it. This resulted in me having to seek private medical help for a new prescription so that I could access treatment. I did put in a claim to Mobi Doctor after this explaining this to be told I would get a decision in 3 days whether I would receive a refund. I never received a response so following this, I put a review on this site several days after this 3 day deadline. Only after this review, did Mobi Doctor then contact me to discuss the matter. I have now received an email to say I will receive a refund, which could take up to 10 days to arrive back to my account. They have also said that due to an agreement/conversation that Mobi Doctor has with the Spanish government (that they send a letter to you about as well), that Spanish pharmacies should have accepted the prescription. This was just not the case in my situation and so my 3 stars reflects this as they have at least initiated a refund process. I wouldn’t personally choose to use Mobi Doctor again and would go straight to a private doctor if I find myself in the same situation again.

I have edited my review again to add the wording ‘conversation’ regarding whatever the situation is with Mobi Doctor and the Spanish Gov about prescriptions. Either way, I found that mine from Mobi Doctor wasn’t accepted. This was my experience and if Mobi Doctor continue to contact me via email or otherwise trying to get me to change my review, I will change this review back to 1 star to reflect my continued experience with the company.

Amazing! I got an online appointment within an hour and was able to get the prescription I needed. I was having trouble at the pharmacy collecting my prescription and Chris sorted it all out for me. Would highly recommend!

I was booking an appointment, entered all my payment details, clicked pay, then got blocked by Cloudflare (I wonder if it happens to other users, what if its a regular thing?). The money was taken, but no appointment was booked. I tried to get help from support, but they just said “you have not paid.” Support level is horrible... just wouldnt suggest to use it ever.

My wife had picked up some fairly severe nasal congestion and we had tried all the over the counter stuff to no avail. We are in Spain at the moment and getting desperate and then one our tour companions suggested Mobidoctor.
We setup for a consult and after a slight hiccup with technology , we contacted Chis and he setup things to try again and we got our consult and a prescription was emailed to our account which I then took to the Famarcia and it was emailed to them and 5 mins later we had the medicine. Many thanks indeed!

I received the prescription (in Spain) but then found that Madrid pharmacies don't accept email or fax Rx's except via two delivery system (not Mobidoctor). I've asked twoice for a refund and don't even get a response.

Update: Mobidoctor responded to Trustpilot, denying the claim and ending with this statement: "We have no patients in your name, so we believe this review is fake." I have documentation that proves my review is certainly not "fake".
Update: Mobidoctor finally acknowledged the "fake" transaction and said they have sent a full refund. When I receive the refund I will further edit this review.
Final Update: I received the refund today and am changing my rating to three stars. The refund request experience, as evidenced in the coments posted by Mobidoctor, was most unpleasant.

As a foreign student studying in Italy, I needed to speak to a doctor who talks english. I chose this service which is also conveninet for its flexibilty regarding many appointement times. The doctor Chrysoula Likaoi was very helpful. My experience was not ended here, but also when some of the prescribed medication is not found , I tried a help and message the doctor, and there was an instant response to suggest alternatives.I highly recommend.

So far, my issue remains unresolved. After my consultation 2 weeks ago, I received my prescription and sent it to my pharmacy. However, they identified some ambiguities in the prescription and were unable to reach the doctor for clarification. As a result, I am currently without my medication, and no one has addressed the situation yet.

The customer service was very good and it is very prompt to get an appointment and prescriptions