Dissappointing warranty process on a new mobile phone i purchased
I would never recommend Mobicity NZ to anyone after buying a phone online through their website after the runaround I have got trying to fix my new phone (Samsung Duos). The problem is with the phone not sensing that it's at your ear and all the icons across the top of the phone are still active against your ear giving you all sorts of noises and deactivating various functions. I want to deal with one person and not have to be asked what warranty I have, when did you purchase etc time and time again as I am passed from one person to another. The first person who I started dealing with that had all the info should take ownership to pass on all relative information (that they already have) if I need to be passed on to someone else.
Antwort von eTail Solutions