Mirrorforyou Bewertungen 

227
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had looked everywhere for a custom mirror for a bathroom sized 1600mmx700mm. Only a few websites even provided something close to that size. I was at one stage thinking about getting two 800mmx... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thanks very much, we are very pleased with the mirror. It’s well made, quite light, easy to hang and to the exact size and spec requested. It’s a relatively expensive purchase but you do get a bespoke... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just wired up my 3d infinity planet RGB mirror. Looks fantastic, seems really well finished. All components seem good quality. Delivered within timescale problem free even though ordered over Chri... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered a custom mirror cabinet last year at the end of November and it took almost 3 months to arrive. To be honest, I was worried that the company might have gone under because their website is of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Badezimmerrenovierung

Über Mirrorforyou

Informationen, die aus verschiedenen externen Quellen stammen

We are dedicated to giving you the very best personalised mirrors with a focus on uniqueness, quality and affordability. We are sure that our wide range of products and professional service will make it easier for you to choose your desired mirror.

As an online shop, we have been successfully selling in the UK since April, 2015.

We aim at delivering to you the best quality products, totally customised and not available elsewhere.

With us, you can be sure that your mirror will be one and only.

We invite you to use our flexible services and a wide range of products in order to get just what you want for an affordable price.

We specialise in:

LED illuminated bathroom mirrors

LED infinity mirrors

classic bathroom mirrors

bathroom mirrors in frame

made to measure mirrors

Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

227 Bewertungen

5 Sterne
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1 Stern

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4.4

Alle Bewertungen

(227)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

£300 to receive absolutely nothing.

Would love to be able to comment on the mirror I ordered on 11 Dec but as per a similar review, after initially telling me there is an issue with supply of the frame, my emails are now being ignored. I appreciate that sometimes issues are unavoidable but please communicate with customers or you’ll lose business. If you cannot supply what I’ve bought, please, please refund my £300. I simply can’t afford to spend another similar amount elsewhere until I get my money back. Such a shame as you seem to have lots of other happy customers. This has just left me feeling defrauded.

20. Januar 2020
Bewertung ohne vorherige Einladung
Mirrorforyou-Logo

Antwort von Mirrorforyou

Hello,
We appreciate your comments about your shopping experience with Mirror For You. We are unhappy to hear that it is not positive at all.
We do not make it difficult to cancel an order for a refund if our customer finds the lead time too long. Our mirrors are made to order so I can state that they are absolutely individually made and unique, but I also need to admit that we have some delays in completing a number of order due to the popular demand.
We will contact you directly to address all the issues that arose.

Kind regards,
Mirror For You


Bewertet mit 1 von 5 Sternen

Still not recieved my order and cannot get a response 5 weeks after placing an order and paying.

I placed an order with Mirrorforyou on the 8th December 2019 - I received 3 emails confirming they had my order and then another email to say that they were waiting for the frame to arrive to finish the mirror on the 16th December. Since then I have sent 4 emails to ask the progress and had zero replies. I'm starting to think I have been scammed. I'm hoping this review might prompt a response, at the moment I am £348 out of pocket.. :( very unhappy customer..

17. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Hello,
Thank you for your review. We take the feedback from our customers very seriously. We will do our best to improve our communication standards and we will address the issue of the long lead time on our made to measure mirrors.

Best regards,
Mirror For You

Bewertet mit 3 von 5 Sternen

Shocking customer service/ but good mirror

Shocking customer service can’t get through on phone line
After 7 days did get a response to email
I was starting to think a fraud/scam
Mirror arrived and is good quality
Mirrors come from Poland
Overall ok

26. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Thank you for your review. We will make sure that your comments will be analysed and the way our customer service works improved. We are happy to find out that the mirror we supplied meets your expectations.

Best regards,
Mirror For You

Bewertet mit 5 von 5 Sternen

Extremely pleased with my Mirror

Extremely pleased with my Mirror. High quality, and great customer service when I forgot to order additional LED lights they arranged pick up and added the lights and returned back to me.
Highly recommended!
Thanks
Simin

15. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Thank you for your review. We are pleased to hear that your experience with Mirror For You was positive.

Best regards,
Mirror For You

Bewertet mit 5 von 5 Sternen

positive experience

Good communications through out and prompt delivery even though the mirror was bespoke to our requirements

30. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Anne,
We appreciate your feedback very much. It motivates us to create the best illuminated bespoke mirrors in the UK market.

Best regards,
Mirror For You Team

Bewertet mit 5 von 5 Sternen

Good quality LED mirror delivered…

Good quality LED mirror delivered promptly and well packaged. Thanks.

30. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Mr. Bromley,
We are really grateful for you your positive review. It encourages us to keep up our efforts to supply unique bathroom mirrors.

Best regards,
Mirror For You Team

Bewertet mit 4 von 5 Sternen

Happy customer

Mirror arrived when promised and was exactly what I was expecting. It was also cheaper than other providers of the same product.

8. April 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Rebecca,
Thank you for your positive feedback. We are happy to know that Mirror For You bathroom mirrors are available at competetive prices.

Best regards,
Mirror For You

Bewertet mit 5 von 5 Sternen

I ordered a mirror which was delivered…

I ordered a mirror which was delivered from Poland promptly. Unfortunately I ordered the wrong size. Following a call to customer services they arranged to collect and return the mirror and I was able to re-order the correct size. Good quality at a reasonable price.

8. April 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Mr. Blomfield

We do our best to make our customers satisfied with the products we offer. We try to be as flexible as possible when it comes to delivering a perfect bathroom mirror.

Best regards,
Mirror For You

Bewertet mit 5 von 5 Sternen

Delighted with the service Friendly and…

Delighted with the service Friendly and efficient and delivered on time
Excellent Products. Would highly recommem - Thank You

8. April 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Dolina,

We are very grateful for your review. It means a lot to us to hear from a satisfied customer.

Best regards,
Mirror For You

Bewertet mit 3 von 5 Sternen

Nice mirror. Poor delivery service.

The mirror is exactly what I was looking for and I am very pleased with it. I would have given another star had it not been a poor delivery service. The incorrect post code was originally put on the package label in Poland and it took many phone calls to the courier company in the UK to get it resolved. It took several weeks to actually get my mirror.

8. April 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Mike,

We are glad to hear that the mirror we supplied meets your expectations. As to the delivery service we try to find the perfect partners to do an important part of our job, which is the delivery. Despite the fact that the carrier's statistics show their good preformence an indivindual experience may sometimes be difficult. We apologise about for any inconvenience caused in the course of delivery.

Best regards,
Mirror For You

Bewertet mit 5 von 5 Sternen

I cannot fault either the service or…

I cannot fault either the service or the quality of product. They responded all my email queries and the mirrors look stunning in the bathroom. Well done.

7. April 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Customer

Thank you for you review. We appreciate every opinion which reassures new customers that putting their trust in us is a good decision.

Best regards,
Mirror For You

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, very pleased with our mirror. Would recommend.

7. April 2019
Bewertung ohne vorherige Einladung
Mirrorforyou-Logo

Antwort von Mirrorforyou

Dear Nathalie,

We are grateful that you have found a moment to comment on your experience with Mirror For You. It supports us greatly in our effort to improve both our customer service and the product we supply.

Best regards,
Mirror For You

Bewertet mit 3 von 5 Sternen

Very difficult

Very difficult, nigh impossible, to get through on the phone. If communication had been better, I might have avoided the option of dimmable led lights. The dimmer function simply has the somewhat irritating characteristic of allowing the lights to come on at full brightness (not all that bright, in spite of opting for 40% extra light) followed by a lowering of the brightness, then back to full brightness.
All attempts to lock onto a lower brightness have failed. I would not be inclined to recommend this option.

4. April 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Adrian,
We appreciate your feed back. We realize that there are some issues with smooth communication with our Customer Services. We are working to improve the situation, by changing our VoIP phone line provider. We will contact you directly to see if there is anything we could do about the dimmer switch.

Best regards,
Mirror For You Team

Bewertet mit 1 von 5 Sternen

Mirrorforyou unreachable

Ordered and paid for a mirror last week. Over £700. Have since tried calling and emailing them more than a dozen times. Phone number doesn’t work. And they are not responding to emails. Doesn’t fill me with confidence!!

27. März 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Dhillon,
Thank you for your review. We must admit that the phone line we have got is not always working fine. A modern internet phone line that was supposed to be an advantage seems to be causing more problems than it has solved. This issue is being addressed. We sincerely apologise for any inconvenience.

Best regards,
Mirror For You Team

Bewertet mit 1 von 5 Sternen

I have just placed an order

I have just placed an order, but have been trying to get through by phone, but without success. I have also emailed but not had a reply. This does not fill me with confidence and so I am quite concerned. I have a couple of questions, so would be most grateful, if you would respond to the questions I put to you in my email. Thank you......

6. März 2019
Bewertung ohne vorherige Einladung
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Antwort von Mirrorforyou

Dear Marianne,
We are very sorry that you could not get through to our Customer Service straight away. We do not have a large call centre that is able to deal with all the enquires immediately. The fact that you cannot speak to our assistants probably means that they are serving other customers. It is important for us to be available to our customers in case they require more information. We will definitely get in touch with you to answer all your questions and see what your concerns are.

Besr regards,
Mirror For You

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