We had an issue with one of our big magic pads. Lisa in customer service followed up with emails promptly & resolved our problem! We use Miramate’s PEMF therapy big magic pads, mini magic, light & r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mira mate provides energy and better health for me and several other family members. My old mother in law (87) with arthritis stood up of bed early and took a long walk after her first overnight treat... Mehr ansehen
I want to thank Anna Gu (support team) for her helpful and caring attitude. I found trouble with the mini single coil I bought, Anna followed me up timely. I felt stress relief through her professio... Mehr ansehen
Love my Spooky2 Plasma and Generators and have just recently purchased Miramate Ray Gun Kit Simi and all the staff at Spooky2 are very responsive and extremely efficient and reliable with all of t... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
MiraMate strives to bring excellently designed products for helping people to live in peace, harmony and vitality as they restore and renew their lives.
Kontaktinformationen
Room 2003, G-5 Building, Himalaya business centre G, Ningnan Street, Yuhuatai District, 210000, Nanjing, China
- +86 25 57037030
- support@miramate.com
- miramate.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
My experience made so great because of…
My experience made so great because of the superior customer service provided by Kally! I am so very happy! 😃
Outstanding customer service ✨
I recently received the Big Magic Pro, and I’m thrilled to try it out and share my experience later. For now, I want to highlight the amazing customer service I’ve received💕.
I’ve interacted with the team multiple times before when purchasing the Spooky2 Rife machine and various accessories, and every time, they’ve exceeded my expectations. In my experience, their service is incredibly helpful, quick, and responsive at every stage of the ordering process. What really stands out is how attentive and polite they are—they genuinely listen and go above and beyond to meet inquiries or concerns.
For instance, during my most recent order, they remembered that I had received a slightly defective Spooky2 Remote in my purchase over a year ago. Without me even mentioning it, they offered to include a replacement remote with my new order, as promised back then. I was so pleasantly surprised by this thoughtful gesture🙏💕.
Everything about the process, from placing the order to delivery, was exactly as promised. This experience has restored my faith in genuine and honest business relationships, something I had started to lose hope in. I’m truly grateful for their outstanding service and can’t wait to explore Big Magic Pro further🫶
Exceptional Customer Service
One of the items I recently bought from this company developed a fault. I sent an email to "MiraMate Support" and received a reply from Kally almost immediately. She went on to resolve the issue without question or delay. I have contacted "Spooky2 Support" on previous occasions, seeking general advice. Their customer service has always been exceptional. Other companies would do well to follow their example.
excellent customer service
I have experienced excellent customer service from Leo at the help desk during my ordering process of the Magic Pro and Mini Magic Kit. I had a number of questions and he always answered in a friendly and helpful way. As I am waiting for the items to be delivered I can't comment on using them yet.
Lisa helped us today when we were…
Lisa helped us today when we were having trouble with our Mini Magic. She was very pleasant and went above and beyond to help resolve our problem. Their customer service is always top notch. I can’t recommend this company and their products enough!
Honestly the best service i have…
Honestly the best service i have received in a long time. Judge for yourself: i got the option to choose a factory item for less cost. To ensure me reliability, they sent new (extra) accessories without me asking or even worrying. Just their own professionalism and service. I remember this even years ago when i bought the first time. Long time now but in glad I'm back! Revolutionary pemf for bone growth, hair growth and even traumatic brain injuries (the same frequency and specifications in studies, as the magic mini used. ) so that was a glad surprise. I will be using it for many purposes is what I'm trying to say and it makes it so worth it. At least for me. Will evaluate the effects+10 weeks when you clinically have the most changes that. But i think i will feel relief after just 2 weeks. Hoping. I have great hope in the item and general. Thanks for everything
Increased knee bending with mini
Increased knee bending with mini
Last week I received the large mat and the mini. A friend has an injured knee that doesn't bend much past 90 degrees, so he has to turn slightly sideways to go down steps. We used the mini on both sides of his knee for 15 minutes and afterwards he could walk down steps normally!!!
Thank you!!!
Sept 27th Update: 2 months later he still has the increased range of motion and decreased pain.
Mini-magic helped me bounce back from a 2 year old knee injury in about a month
So the company is gray with communication and the product is great with healing.
I have the mini-magic and quad coils… this was the game changer in my journey to heal an old knee injury that was becoming chronic problem.
I tried many things (nutrition, energy healing, cupping, acupuncture, physical therapy, other rehab protocols, ice). Some contributed (especially PT and the ongoing strength training with good form)
And the mini-magic was what made the principle difference! It brought me 90-95% of the way back.
I wore it whenever there was time and it felt needed…
And after a month or so of continuous use, the need for this product dropped off considerably since the healing had occurred.
Now I use this when other pains or injuries begin to show up. It’s one of my initial resources.
It saved my back after I over-exerted myself. It is helping my piriformis recover from over use…
It’s amazing the versatility and reliability of the device.
There’s some minor cosmetic adjustments I would hope future versions of the mini-magic have, like more durability of the connection between cable and paddle. And a built-in battery would be a game changer!
But it’s amazing and the price is incomparable to anything else I saw out there…
I also got creative with using elastic Velcro bands to strap to my leg that were more comfortable than the band that came with the mini-magic, but the pros so out weigh the cons.
I wish more people were aware of this technology.
I share it with anyone open to hearing about cutting edge healing.
So grateful for how MiraMate has helped me heal!
Truly, after 2 years of frustration with how limited I was in my mobility (formerly very active), being close to back where I was before feels like a miracle… though in reality, it’s the right attitude, perseverance, and finding help in the healing process.
I was having trouble finding the video by Nick Dewey on the Mira MateRay gun. I went on to the miramate chat and within about a minute Anna Gu had given me a link to all of the recent training videos
Help finding a training video
Great Support!! I had a problem with a power socket…
I had a problem with a power socket that was broken and I got the most amazing support! Vicky Wang at Support took me through trying to mend it myself (with the offer to send it off to Germany/France as well!). When I could not mend it supervised by their engineer, they chose to send me a new unit free of charge. VERY friendly, competent and willing support indeed!
I had an issue with my coils
I had an issue with my coils, about a month in. They stopped working. I emailed support, sent a video, and after a quick review, support sent me a replacement. They even added a small gift (fancy USB cable). Excellent service! And I'm back up and using my device.
Lisa was awesome walked me through the…
Lisa was awesome walked me through the whole set step by step
Fantastic Product, great staff.
Fantastic Product. Arrived Promptly. Great Support Staff.
Sabrina was excellent. Answered all my questions quickly and professionally.
Help with Mini Magic
I had questions about Mini Magic and Vicky Wang help me to solve it, it took more than a few e-mails but Vicky was very patient and very helpful and resourceful in giving me information that I was not aware of about the product. I am very happy with the help I received and very impressed with Vicky for her polite, intelligent responses to my questions. I was left with wanting to try more of their products.
I just start to use Mini Magic and I am…
I just start to use Mini Magic and I am satisfied 🙂, good for my arm's injuries and just need more time to check if it will be the same with my skin problems...
Concerning the help I receive from Lisa, I am really grateful for her quick answers and advices, and her kindness 😍
Great customer service, great product!
Vicki was very helpful and compassionate. I had a problem with my Magic Pro mat and she was very diligent in following up with me, taking my experiences to their engineer to evaluate, etc. The whole process took awhile, but in the end I received a new unit since mine was under warranty. The healing received from this pemf device is wonderful and I highly recommend it.
The customer service is excellent.
I was very excited to receive my mat as I have a good friend who says it has totally taken away her pain.
When I received it, it wasn't working properly and I contacted customer service. They were very prompt and helped me to return it. They were willing to replace it with one that worked however, I learned that because I have too much metal in my body from surgeries that it would not be good for me to use this mat.
I was able to get a full refund in a timely fashion.
I believe this is a reputable company and that their products are good and effective.
I have virtually all the amazing…
I have virtually all the amazing Products in MIRAMAT and SPOOKY 2, I am writing about my PEMFPRO mat with using RIFE FREQUENCIES through the coil. My little dog is 15 yrs she sleeps also on the mat with me. She had blood tests last week at Vet who said he had never seen such PERFECT BLOOD RESULTS in any dog - he called her INCREDIBLE. She is. I took the opportunity to inform him re the RIFE FREQUENCIES and the technology carried forward b y JOHN WHITE. I hope others get the same help as CC my dog. I am going to have my bloods done next week - fingers crossed!!!!!!
I can't say enough about these products…
I can't say enough about these products and the A1 Customer Service!!! You cannot go wrong with this company, and everything I have bought does exactly what they say it does and more!!! Very well made products and you can't beat the price, for the Quality.
I LOVE THIS COMPANY!!!!
Thank you for sharing these AMAZING Products with us!
Jared Jiang did a great job helping me…
Jared Jiang did a great job helping me out. Very helpful and clear. Thanks Jared!
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