Millennium bcp Bewertungen 

Mme Garnier, Mr Lacroix et Mr Garnier le 23 septembre 2020 ont prétendu que mon compte ouvert quelques années auparavant présentait un solde 300 €, ce qui était vrai et m'ont proposé d'investir dans un nouveau projet en promettant de doubler mes avoirs. Ces soi-disant "traders" m'ont fais investir par petit bout pendant 5 mois jusqu'à une somme totale de 40 000€. Quand au bout de 6 mois j'ai eu besoin d'une partie des 165 000 € que j'avais "gagnés", ils ont disparus, me laissant avec une dette de 70 000 €, m'obligeant à contracter un prêt remboursable jusqu' 2048.

um concelho serio a todos os que estarão a pensar fazer um credito neste banco: não aceitem os seguros propostos pelo proprio banco, são uma fraude, do dia em que tiverem necessidade de os utilizar não funcionam. a ocidental não e um seguro mas uma mafia. eu tive um avc ha um ano e a um ano que espero o pagamento do seguro.

Gosto muito dos serviços oferecidos pelo banco

Très mal reçu au bcp Olhao par Sérgio car nous étions à 10 mn de la fermeture et il ne voulait pas résoudre mon problème car cela allait prendre plus de temps et jouait de mon accent étranger . Très incompétente attitude

Têm uma aplicação excelente e intuitiva.
Oferecem boas condições para os jovens terem conta neste banco sem pagar muito pela manutenção da mesma nem pelos cartões.
Nunca tive nenhum problema com este banco.

Waited for 58 minutes on a call center line..only to be cut off!!!! Useless service.

They were good in 2017, became completely incompetent. I went 3 x to the Paco de Brandao branch two years ago to close my inactive, unused account. Each time I spoke with managers and signed documents. They never closed my account! Im still getting notices and they were deducting small monthly fees, creating a small negative balance that keeps growing!

We have been Millenium, so called "Centro Prestige" customers for 7 years and the quality of service keeps dropping every year. Total lack of support or responsiveness for simple matters as incoming or outgoing transfers. Unacceptable delays to get things done and they keep asking the same support documents that I always send in advance but thing don't move in the right direction at all. Very frustrating

I had a pending unauthorised transaction of 530 EUR on my account.

I called them at 2pm which took 40 minutes to get through and they said I will need to cancel the card but and they said they will try to cancel the transaction.

Clearly they didn't even bother trying because the payment went through at midnight that same day.

What kind of old system are they using where companies can make unauthorised transactions at will.

I will be switching banks and also telling my clients to do the same.

Estive 7 minutos ao telefone coma linha geral do Millennium BCP para me informarem que em Coimbra não existe qualquer agência para fazer depósitos ao balcão.
Nenhum banco presta mas o Millennium é o pior de todos. Já tinha esta opinião e hoje confirmo.
É VERGONHOSO!

I have been a client since 2018.
I am a "prestige" client, which should mean I pay for extra services and some extra attention and support.
Wrong.
Without any warning they changed my agency, removed my account manager and don't provide any information via phone, email or app. Only going to the agency in person.
At the agency, I was treated with despise and disrespect by some suited man who said "if I want a better treatment I should put more money"
By the way I was there to consider transferring a fair amount of money that I have in another bank - which will not happen anymore.
So if you are considering a good bank that treats you with the respect a client deserves, just choose any other bank.
The same goes to their "digital branch", Activo Bank.
After 7 years of account, it's time to find another bank.

Pior possível
1mês e meio para um resgate normal que ainda não foi tratado….desculpas informáticas..
Apoio ao Cliente, o pior possível, pessoas sem informação, cada um dizia uma coisa diferente da outra, em 60 chamadas
, entre o cai, volta a ligar meia hora p identificação,
burocracias no bom dia, boa tarde, como está.. num departamento que é necessário um serviço rápido..
E o assunto acabou por ser resolvido por ele, nem informados estavam como ter o cartão digital na WALLET, chegou o físico e o digital sem resolver..
Em resumo em 41 anos nunca vi tanta incompetência, falta de informação em assuntos normais de resolver !

Para resolverem algum assunto é uma eternidade. Enquanto o processo está a decorrer é pagar, pagar e pagar....
Paga-se para fazer transferência de um banco para outro.

After selling a property I co-owned with my ex-partner, I went to Millennium BCP in São Brás de Alportel to close our joint mortgage account. That was on March 27th.

I was told I couldn’t begin the process yet due to some internal code still linked to the account, and was asked to return the following week. I did. I signed all the necessary paperwork. The bank said they’d forward documents to the Armação de Pêra branch so my ex could sign on her end — but from there, the process basically stalled.

I made multiple visits to the branch, called customer service several times (which, by the way, has no access to the actual system tracking your case), and spent hours trying to get a straight answer. The branches couldn’t even confirm whether the documents had been signed or not.

Eventually I found out that the documents were mailed from Armação to São Brás on April 10th — yet somehow they only arrived a full week later, despite being just 50km apart. I’ve received packages from Spain faster than that.

And even once the documents arrived? Nothing happened. It wasn’t until I physically walked into the branch again on April 21st, expressed my frustration, and threatened to submit a formal complaint, that anything moved. Magically, within the hour, I got an SMS confirming the account was closed.

The lack of communication, transparency, and urgency was appalling. If you’re used to modern banking — especially with digital features — this feels like stepping back into the early 2000s. Honestly, I’ve handled more complex banking matters with Canadian banks online, while living in Portugal, in less time and with zero stress.

Millennium BCP made this a frustrating and time-consuming experience I wouldn’t wish on anyone.

I regret opening an account with Millennium BCP. While their website appears professional at first glance, my experience using their services—especially in comparison to other banks—has been disappointing.

The cost of transferring money abroad is high, and worse still, you can't do it yourself; it requires manual intervention from their staff. When using a credit card in another country, they apply an additional fee, which adds up quickly. DId not expiriences this with other bank credit cards.

The website and app are frequently down, and the interface is not user-friendly or intuitive. Many actions on the site require SMS verification, but in the area where I live in Portugal, I often don’t receive these SMS messages, making it very difficult to complete transactions.

Too much information for application.
I know, KYC requires much information for a bank account, but i ve renderend a lot of details as tax info, Nif, recent pay slip, bank statement other banks in English, but they still require a letter in English for proof of employer that unfortunately cannot be given in English. You have to put in a lot of effort, and they do not state what exactly is required in advance, for an application.
Well, I’ll not be banking with Millenium than.

Pessoal mais incompetentes que já alguma vez vi.
Millennium Bcp Martim Moniz

Do pior que existe !! Telefone não atendem , emails nao respondem , tempo de espera para atendimento horas ! Nada recomendável ! Nada funciona ! Desastre completo

Not been able to pay an international transfer as they were "experiencing difficulties" for about 1 week (not sending sms to confirm the transaction. Application is ages behind all other banks (things need to be redone over and over again after their system fails, and no option to save the transaction) I worked with. They kept my money from international transfer when receiving it for a few weeks even though it was announced. Terrible experience!!!