First time customer. Site easy to use, items all in stock, dispatched same day, arrived next day. You can't get better than that. All items of excellent quality. Individual item packaging, superb... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mikey and Mia should really use courier option called "Delivered Duties Paid" which is available in UK, to ease the calculation of total amount being paid, cheaper and faster process of the delivery... Mehr ansehen
Gas5 pist great communication and products are amazing .. my parrot loves them all 😄
a couple of my amazon's pick through it, i put as an extra and feel quite satisfied when they are digging through it busy being engaged finding new tastes. it hasnt been an all out hit for them but it... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Mikey and Mia company is responsible for selling some of the world's most premium parrot food blends, with the healthiest and most diverse range of parrot food you will find on the market. We use human-grade ingredients and have so many healthy parrot food options available, that there is something for everybirdy! Whether you are looking for budgie food, macaw food or healthy food for African Grey parrots we will have something in store for you! You will love these parrot foods if you're looking to improve your parrots behaviour, physical and mental health, feather quality or stop negative behaviours such as plucking, screaming or biting. We offer complete parrot foods containing vegetables, fruits, herbs, spices, flowers and seeds, as well as healthy seed mixes for birds and sprouting mixes for parrots. Our parrot foods contain super foods such as spirulina and sauerkraut, as well as much loved favourites, like apple and blueberries. All too often parrots are being left to eat bowls of sunflower seeds, with little in the way of variety, flavour and texture, and with their advanced intelligence levels, parrots need more stimulation in their daily routines. Just one meal a day of any of our foods provides enrichment and excitement, as well as a concentrated boost of vitamins and minerals that will elevate their health to the next level. Say goodbye to standard unhealthy over processed parrot foods and welcome in a new era of human grade diversity.
Kontaktinformationen
Vereinigtes Königreich
- mikeyandmia.co.uk
4.7
Hervorragend
378 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Received my parrots food and its just…
Received my parrots food and its just what I expected and didn't take to long.just have to get him to eat it lol
17. Oktober 2024
Antwort von Mikey & Mia
Thanks for the feedback! I'm glad the food arrived as expected and on time. It can sometimes take a little while for parrots to warm up to new foods, but they tend to come around with a little patience. Try mixing it with their usual food or offering it in different ways to spark their interest. Hopefully, they'll be enjoying it soon! Let me know if you need any tips! Happy Feeding! The Mikey and Mia Team
Great trusted product
My daughter loves Mikey& Mia and the care they receive from their owners. Her Macaws love this product.
10. Oktober 2024
Antwort von Mikey & Mia
That’s so wonderful to hear! Mikey & Mia truly have a special place in our hearts, and it’s heartwarming to know that your daughter and her Macaws love the product. We’re so glad it’s making a positive difference in their lives. Thank you for sharing such a kind message—sending lots of love to your daughter and her beautiful Macaws! ❤️🐦
Great service and product thank you
30. September 2024
Antwort von Mikey & Mia
Thank you so much for your kind words! We're thrilled to hear you’re happy with our service and product. If you have any questions or need further assistance, feel free to reach out! The Mikey and Mia Team
Super Sprouts
Super Sprouts are the only sprouts Ollie, my Quaker Parrot will eat. He literally falls over the dish when I give them to him! Excellent service too. Thank you.
12. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Mikey & Mia
Thank you for sharing that! We're so glad to hear Ollie loves Super Sprouts—they're a favorite for many birds! It's great to know our service met your expectations too. If you need anything else, just let us know! 🦜✨ The Mikey and Mia Team
Great, fresh product! 👌🏽
The package was impeccably packed, and the seeds and other products I ordered were incredibly fresh, perfect for my discerning parrots. The price was exceptionally fair, making it an all-around fantastic deal.
23. September 2024
Antwort von Mikey & Mia
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were pleased with the packaging and the freshness of the seeds. It’s great to know that your discerning parrots enjoyed everything! We always strive to provide quality products at fair prices, and your satisfaction means the world to us. If you need anything else, don’t hesitate to reach out. Happy feeding! 🦜✨ The Mikey Mia Team
My parrot loved the food so much
My parrot loved the food so much! I would buy again :)
13. September 2024
Antwort von Mikey & Mia
Thank you for your fantastic feedback! We're so happy to hear that your parrot loved the food! We can't wait to serve you again. If you ever have any questions or need recommendations, just let us know. Happy feeding! 🦜❤️
My first experience
All went well. The products were well packed and the delivery time was very acceptable. The food looks very well and attractive: Rico likes it! Thank you and till the next time.
11. September 2024
Antwort von Mikey & Mia
Thank you for your kind words! We’re thrilled to hear that everything went smoothly and that Rico enjoyed the food. It’s great to know you found the packaging and delivery to your satisfaction. We look forward to serving you again next time! If you need anything, just let us know. Take care! 🦜✨
healthy variety is spice of proper diet
a couple of my amazon's pick through it, i put as an extra and feel quite satisfied when they are digging through it busy being engaged finding new tastes. it hasnt been an all out hit for them but its worth it to me to have it available for them. i do believe variety is important and some ingredients may pack health benefits we arent even aware of. it comes packaged well and because freeze-dried will last a while stored properly. its my second order.
8. September 2024
Antwort von Mikey & Mia
Thank you for sharing your experience! We're glad to hear your Amazons are enjoying the variety and staying engaged with the food. It’s great that you recognise the importance of variety and the potential health benefits of different ingredients. We appreciate your continued support and are happy to know that the packaging and freeze-dried quality meet your expectations. If you have any questions or need more suggestions for your birds, feel free to reach out anytime! 🦜✨
Lovely product
Lovely product, our birds love it! Easy to purchase & reasonably priced.
22. August 2024
Antwort von Mikey & Mia
Thank you for your feedback! We're thrilled to hear that your birds love the product! It’s great to know you found the purchasing process easy and the pricing fair. We’re committed to delivering quality that makes a difference for you and your feathered friends. If you ever have any suggestions or need assistance, don’t hesitate to reach out. Happy feeding! 🦜✨
Exceptional Product Quality, Excellent Customer Care
They advised me on the best products for my breed of parrot, happily answered all my concerns,
It’s no sunrise my parrot loved all their food food products, it was put together by experienced bird owners/parents
And I have peace of mind that my feathered friend is getting high quality nutrient rich food every time.
Thank you both for brining these products to the market so that bird owners like myself have one less thing to worry about.
24. August 2024
Antwort von Mikey & Mia
Thank you so much for your heartfelt feedback! We’re delighted to hear that you had such a positive experience with our products and customer care. It’s wonderful to know that your parrot loved the food and that you feel confident about the quality and nutrition. We truly appreciate your support and are committed to providing the best for bird owners like you. If you ever have more questions or need assistance, we’re always here to help. Thank you for trusting us with your feathered friend! 🦜❤️
My conure loves all of Mikey & Mia’s foods
My conure loves all of Mikey & Mia’s foods. I tried both the spicy & calming seeds and I have found that the calming seeds really do work especially during his hormonal / moulting season. He loves the spicy seeds which I give him half a teaspoon every other day. I have found that his festers are so much better with less damaged ones. He also loves the flowers and they make him smell lovely. Thank you Mikey & Mia
11. August 2024
Antwort von Mikey & Mia
Thank you for sharing your experience! We’re thrilled to hear that your conure loves both the spicy and calming seeds, and it’s wonderful to know that the calming seeds are helping during those challenging times. We’re glad to hear his feathers are in better shape, too! It’s great that he enjoys the flowers as well—what a bonus to have him smelling lovely! If you ever have more feedback or questions, feel free to reach out. Thank you for choosing Mikey & Mia! 🦜🌼❤️
Amazing food, too expensive to ship
The shipment and customs charges (to Germany) ended up being way more expensive than the food itself. Which is a real shame, because our birds love the food, and they smell amazing because of it.
10. August 2024
Antwort von Mikey & Mia
Thank you for your feedback! We’re glad to hear that your birds love the food and that it’s making them smell amazing! We understand that shipping and customs charges can be frustrating, and we appreciate your support despite the extra costs. We’ve also sent you an email to discuss how we can help if you decide to order again. Your satisfaction is important to us, so please don’t hesitate to reach out with any questions or concerns! 🦜❤️
Antwort von Mikey & Mia
Thank you for your feedback! We're glad to hear that your order arrived quickly and was nicely packed. We strive to provide a great experience from start to finish. If you need anything else or have any questions, feel free to reach out. Happy feeding! 🦜✨
All of my birds love these foods
My birds love these foods and I was so happy to be able to restock during the birthday sale. Shipping to Canada was incredibly fast. Very happy!
11. August 2024
Antwort von Mikey & Mia
Thank you for your awesome feedback! We’re thrilled to hear that your birds love the food and that you could restock during the birthday sale! It’s great to know the shipping to Canada was fast, too. If you need anything else or have more orders in the future, we’re here to help. Happy feeding! 🦜🎉
Antwort von Mikey & Mia
Thank you for sharing! We’re so happy to hear that Coco loved it! If you ever need more or have any questions, just let us know. Enjoy your time with Coco! 🦜❤️
This is my 2nd purchase of the seedless…
This is my 2nd purchase of the seedless mix, and my birds love it!
2. August 2024
Antwort von Mikey & Mia
Thank you for your feedback! We’re thrilled to hear that this is your second purchase of the seedless mix and that your birds love it! We appreciate your support and are here if you need anything else. Happy feeding! 🦜❤️
Quick and helpful when I have questions.
21. Juli 2024
Antwort von Mikey & Mia
Thank you for your kind words! We’re glad to hear that you found us quick and helpful. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! 🦜✨
Amazing food source
Mikey and mias parrot food is a god send ..... as owners of a blue and gold macaw ourselves its nice to feel confident that you are feeding the very best to you feathery family member.... Alfie took to the food immediately and demolished within plenty of time... Will definitely be a returning customer with regular orders 😊
25. Juli 2024
Antwort von Mikey & Mia
Thank you so much for your wonderful feedback! We’re thrilled to hear that Alfie loves the food and that you feel confident feeding him the best. It’s great to know he enjoyed it right away! We truly appreciate your support and look forward to serving you and Alfie with regular orders. If you ever have any questions or need assistance, just let us know. Happy feeding! 🦜❤️
My Bolivian blue&gold macaw named Nixie
My macaw is still young & not weaned yet. She is five months old. She will eat chick peas & sweet potatoes on her own!! But vegetable chop I have to coach her. She sees the added sweet potato that I put in her chop to entice her to eat & she already scopes out chicpeas. I had purchased Shelby’s seedless mix & I add a tbs to her two tbs of vegetable,legumes & grain chop~ She likes that for a switch. I also purchased Mikey & Mias seedless mix that I offer to her with her tops dream seed mix. She gets grounded walnuts, pecans & sliced almonds anytime she wants. I have bowls scattered throughout my house for her to forage. As well as tops pellets that I mix with the grounded nuts. I use pinenuts for training treats but not always. She just eats and forages for them throughout the day. I am happy that both these mixes have flowers & things the hot peppers, she loves those btw! I only offer her bell peppers & she prefers the yellow ones. But those little red fire crackers she absolutely loves! I will be ordering more!
3. August 2024
Bewertung ohne vorherige Einladung
Antwort von Mikey & Mia
Thank you for sharing such a detailed update about your macaw! It sounds like she has a fantastic and varied diet, and we’re thrilled to hear that she enjoys both Shelby’s and Mikey & Mia’s seedless mixes, especially the flowers and hot peppers! Foraging is such a great way to keep her engaged, and it’s wonderful to know she’s already showing preferences for certain foods. We appreciate your support and look forward to your next order. If you have any questions or need more tips, feel free to reach out anytime. Happy feeding! 🦜❤️
INFESTED WITH BUGS!!
Shelby dry mix was infested with beetles within 6 months of purchase. This has never happened to ANY of my other parrot food. I sealed the bag every single time I used it and kept it in a cool and dry area. Plus, I stored the Shelby Dry Mix in the ORIGINAL bag that it came in. So either A) the food came with bugs in the bag, or B) the packaging sucks!! and will allow a beetle colony to form inside. Not to mention the fact that there were hundreds and hundreds of beetles, which was an obvious sign that this was a well-established colony that had been forming for many, many months. I am sick to my stomach to think I was feeding this stuff to my parrots. I did not feed the mix to my parrots very often; I would usually feed them 1/2tsp about 1-2 times a week. Even so, it really does not matter how often I was feeding this to my birds and I am not sure why it is questioned heavily in the reply. Especially since there is no expiration date on the bag plus I do not think that 6 or even 7 months is an unreasonable amount of time to use the food at all?? (like they are making it seem) Especially since the ingredients are freeze dried and air dried. If the company could enlighten me on the exact timeframe I was expected to finish the entire bag that would be great!! If you reread my first email, all I was really asking was when does the food expire, and does it have an expiration date. Ultimately know that this “food” WILL DEFINITELY ATTRACT BUGS INTO YOUR HOME!!!!
1. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Mikey & Mia
Hi,
Thank you for your review, we apologise our explanation over email didn’t help you understand the situation regarding this issue. Please see below for more detail.
Your order was placed on the 6th Jan 2024, it arrived to you in the USA on 15th Jan 2024
We received an email from you on the 2nd Aug 2024. Nearly 7 months after you have been using this product to say you on the 30th July 2024 you found bugs in it. 6 and a half months later.
Now, the bag you bought was a 150g bag, this consists of a 50g separate seed mix and 100g of drymix. Even feeding 1 teaspoon a day, it probably wouldn’t have lasted half that time, we are talking about 196 days of use on a bag so small you would had to feed maybe half a gram a day for it to last that long but you did state in your original email “I had over half of the bag left but I was forced to throw the whole thing away as it was completely crawling with insects.” Which means only 50g was used over the 196 days. I can only assume this wasn’t fed daily or each meal would’ve been the size of about 1/4 of a star anise
Now with organic items with grains, wheat, flowers etc, it is possible to have microscopic eggs inside them, even with human grade items like the ones we always buy, but even if there were any in there, they would’ve hatched within a month, which we did explain to you and you did agree with in our email, now if they did hatch, this would’ve probably been before you even received your order, yet, you managed to open, feed, and use this bag for 6 and a half months with no issues at all.
If there were bugs living in the food when it arrived, there is a very high chance you would’ve seen them very fast, you mentioned there were hundreds and hundreds of Beatles that just appeared one day. You would think if they were forming over many months in such a small space it would be very noticeable.
Your suggestion that our packaging “sucks” could be a fault of not sealing the bag properly after each use, an easy mistake to make, sometimes you just forget, we are all human, but our food comes in resealable bags that are constructed with food grade materials.
Usually in a situations like this, people would provide photo evidence, but unfortunately you mentioned you threw away the bag without taking any photos at all.
Now you may say our food attracts bugs, but that would also be similar to say if you left open sugar out on your kitchen counter and within a week it was filled with ants. Our food is delicious, its human grade, it has a variety of freeze dried fruit and veg, edible flowers, herbs, seeds, it would be heaven for any living being to feast on, so it must be stored properly.
Also, keep in mind with nearly 20,000 bird food bags sold, and hundreds of positive reviews, we have never once, had a review, email, comment, or complaint like this before.
We would like to thank you for trying our products and apologise that it didn’t work out.
We strive to provide high-quality products and customer satisfaction is our top priority. We regret that you experienced this issue with our product and apologise for any inconvenience caused. We recommend storing natural foods in a clean and sealed bag, especially in warm conditions, to prevent such occurrences in the future.
The Mikey and Mia Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.