After receiving my order promptly, I noticed there was a split in the seam of the duvet cover. Within 24 hours of reporting this to their help centre, the lovely Victoria had called me and arranged fo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I didn't think companies did customer service like this anymore! There was an adjustment with the amount of available stock for my order - Victoria Mansfield contacted me straight away and provided a... Mehr ansehen
Unternehmen hat geantwortet
Victoria Mansfield has been amazing with following up with my order which was delayed due to stock levels. She has been super friendly and helpful keeping me up to date and has dealt with my requests... Mehr ansehen
Unternehmen hat geantwortet
Service was fast and efficient. The postage was reasonable. The items were well packaged and they were as described. The items were very unusual. There is a comprehensive range of items to choose from... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
You’re invited to join us! Create the perfect home with MFI.
Kontaktinformationen
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Vereinigtes Königreich
- info@mfi.co.uk
- mfi.co.uk
4.7
Hervorragend
562 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All went through easily
22. April 2026
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Erin was very efficient in dealing with…
Erin was very efficient in dealing with my query. Found her very polite and helpful.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Erin!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Prompt replacement of damaged item
Victoria Mansfield was very helpful in dealing with my query. She arranged for a replacement for the table which had arrived in a damaged state, and was extremely polite and efficient. 5 stars definitely deserved!
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
It was easy to select
It was easy to select. I was happy everything I wanted was in stock. Good Job
22. April 2026
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
I couldn’t update the delivery options…
I couldn’t update the delivery options - I wanted it delivered sooner - but couldn’t change it.
21. April 2026
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're happy to see that you found products to your liking on our site!
I've taken a look at your order and can see that the items you have purchased are both pending replenishment. We will ensure you're updated with a timescale of when to expect your order.
All items available for same day dispatch can have amended delivery dates, if we're waiting on replenishment, we would not want customers to select a delivery timescale that could not be met.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Excellent Customer Service
My item came out of stock after i placed my order ,but Victoria Mansfield keep me update on the phone and by email ,she called and let me know that the item still did not come in today ,she then ageed to contact me in few days to let me know if any update and if hopeful when it would come in stock, she also greed to upgrade my delivery once the item comes is in stock ,excellent customer service from victoria well done, just what all customers want someone that goes that extra mile for a customer.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service you've received from Victoria.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Issue seems to have been handled well.
Issue seems to have been handled well.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with MFI and the service you've received from us.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Victoria Mansfield updated me on the…
Victoria Mansfield updated me on the progress of my order so I understood the situation- also offered me Express Delivery as it was late.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Easy to use website
21. April 2026
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Good quality cushion
Good quality cushion. The fabric was lovely and the colours exactly as in the description. Delivery was quick.
16. April 2026
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
New bedding was a good buy
Good selection of bedding we were looking for, with very reasonable prices
Delivery was as expected and very pleased with our new bedding, especially the 400 thread fitted sheet
17. April 2026
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and your new bedding & sheet.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Quick delivery
Quick delivery, hassle free. Pleased with product, cheaper than other stores.
18. April 2026
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
When I took one of the black…
When I took one of the black pillowcases out of its packaging it has got a small hole in it . I wasn’t happy about it but I didn’t return it. Because at the moment I’m not capable of getting it to a shop to send it back after having surgery
18. April 2026
Antwort von MFI
Hello Elaine,
I am so sorry to see the issues you've encountered with your item.
Following on from our call just now, as promised the pillowcase has been replaced for you. You should expect this either tomorrow or Thursday.
Thank you for your time and kindness on the phone.
Erin @ MFI.
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
When making my online purchase
When making my online purchase, I didn't realize my address was my old house, which worried me because I'm living far away. But I sent a message explaining the situation and received excellent service from Victoria Mansfield. She changed the address, and my order should be arriving at my house tomorrow. 🙏
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.