I had used Metropolitan Plumbing's many times for more than 10 years and always have been extremely satisfied with their service. We had a leaking water line that is connected to our water heater and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This url is also listed elsewhere claiming association with Alexandrina Plumbing of South Australia. I have now had the misfortune of dealing with both plumbing businesses. Please avoid them. I learne... Mehr ansehen
I requested a quote for replacing two leaking outdoor taps (with a non-refundable call out fee of $141.90) and was quoted $1,839 for the job - that’s nearly $900 per tap. This included a vague com... Mehr ansehen
These guys are the best! Extremely professional and knowledgeable! I had some water damage that occurred on a Saturday. No one I contacted could respond same day except Metropolitan Plumbing. They sen... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a plumbing company providing our services across Australia.
Kontaktinformationen
Australien
- 1800 342 974
- metropolitanplumbing.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat keine negativen Bewertungen beantwortet
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On time and very helpful
On time and very helpful, With two of my apartment homes.
Will definitely keep working with this company.
Great service all around
Great service all around. Will use them again.
Very professional
Very professional, was on time and had everything cleaned up after job was done.
The crew did a really good job on the…
The crew did a really good job on the prepping, cleanout and installation of permanent liner of our sewer drain. We appreciated the great job and clean-up.
Reported to Consumer Affairs
I need a 6m of gutter replaced and 3 down pipes installed. The company charged me $143 to quote on the job. They came, looked at the job and quoted me $8,500. I’ve since checked the price of materials and time to install. There is about $400 of materials and 1 days work, for $8,500!!! I think this is a rip-off company that makes its money from charging call out fees and not doing work. I will be contacting Consumer Affairs to lodge a complaint.
Took the time to explain everything to…
Took the time to explain everything to me, really appreciated that.
Excellent service
Excellent service. I appreciate the effort to go above and beyond in order to keep valuable client relationships.
Great service and very professional
Great service and very professional. Everything was awesome! I will be using this service again
Amazing service and fantastic results
Amazing service and fantastic results. Best plumbers I have ever worked with
Absoultely low life company!
Definitely don't use Metropolitan and save yourself $$$.
Their price for changing 1 switch is $1150 where you can get the same done by professional Electricians for $200.
I hope government can take some action on this. No buisness should be allowed to charge a ridiculus amount.
Absoultely low life company.
Do not use this company
Metropolitan/ Mr Emergency or whatever you call yourselves. Do not use this company, they rip you off.
I had a new ducted gas unit installed a couple of years ago and they said it needs service every 2 years.
Called them for a service price, they can’t give price over phone but they can come out and give a quote. Quoted me $1249 for service, 1 was pretty shocked but the man did say that they have to strip it all down which can take a few hours. So i booked the service.
The man was here for 45 mins.
I emailed the company twice for a breakdown of what tech actually did for that amount of money - no response. Total rip off.
Also quoted me $4k to install 3 zones. Erm I dont think so.
Will definitely not be using them again.
Ps my neighbour got ripped off as well, $2k to replace 2 smoke detectors.
DONT EVER HIRE THEM
Hugely overpriced
Left all their rubbish, but charged for disposal
Call out fee $141.90
Auditing compliance fee $59
Standard copper repair if already located - $1190 for 50cm pipe
Replace tap in bathroom - $1190.0
Didn't turn our water back on properly, so we had to call them out again
STAY away
STAY AWAY!!!!They charged $141 to come out to look at a hot water system said it needed replacement and quoted over $12,000 to replace the unit. Offered interest free finance if i agreed on the spot to their absurd quote. Made zero attempt to fix the unit. A local Plumber came the next day, with 15 minutes of tinkering I had hot water an hour after he left for a $90 service fee. When I asked for a refund from Metropolitan for the $141 I was told they do a "visual inspection" only for that fee, and their plumbing services are "not to diagnose" or fix an issue. Comparison quotes indicate they're overcharging for the new hot water system by $8000!!!!!
DO NOT USE THIS COMPANY!!
DO NOT USE THIS COMPANY!!
DO NOT WASTE YOUR TIME OR MONEY!
IT'S AN ABSOLUTE WROUGHT AND THE BOOKING TEAM IS VERY MISLEADING...
They charged $142 to attend - not a problem - fair and reasonable. Side note- it took the booking department ( who were lovely on the phone) 25 minutes to complete the booking process for my urgent job.
The guy who attended took a photo of the outdoor unit, without speaking to anyone and gaining permission to enter the premises, (BRAND NEW UNIT - for the record) placed a Metropolitan sticker on the unit, then came and advised that it will be $990 to investigate, prior to producing another quote to fix! He also advised he did not have the knowledge or equipment on hand to fix immediately.
Customer Service then call after I've sent a NOT OK METROPLITAN email. Whilst they are polite, they do not acknowledge what you are saying, the answer you get is "you agreed for site attendance and call for quote." Yes quote to repair, NOT INVESTIGATE... In which parallel universe do plumbers earn $990 per hour (or less) to do another quote for the actual repair!! Again, this $990 is not for parts or service - JUST INVESTIGATION for another quote!!
In summary - They are absolute crooks and con men. PLEASE SPARE YOURSELF. DO NOT USE!!
Extremely efficient and professional
Extremely efficient and professional. Got my pipes unclogged in under a few minutes
Cannot thank them enough
Cannot thank them enough. Such a prompt and professional service. Definitely recommended!
These guys are the best
These guys are the best! Extremely professional and knowledgeable! I had some water damage that occurred on a Saturday. No one I contacted could respond same day except Metropolitan Plumbing. They sent several teams and quickly addressed and resolved the problem. If needed I will definitely use them again!
The technician was thorough
The technician was thorough, efficient, fast, very knowledgeable.
After waiting for 4 hours
After waiting for 4 hours, a plumber attended my property to look at my gas hot water system to provide me 4 quotes to perform any work. 1st quote was to for $950 for someone else to perform some checks, then 9k for a replacement gas system and 12.5k for an electric system. They generously offered to finance the works.
Stay away from Metropolitan Plumbing - they are dodgy. There wasn't anything wrong with my system. Just that the kids had turned off the mains switch. Minimum quote was for $950, but I was recommended to spend $12,600. They take advantage of you when you have an urgent problem.
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