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Got into the free spins bonus on their most popular game and everything just stopped working. The screen went blank and when I logged back in, no record of what happened. Pretty frustrating tbh.

Got logged out mid-session while I was playing and lost my progress. Had to start over from scratch, which is frustrating when you're in the middle of something.

Submitted my ID documents and got approved, then couple of days later they asked for the same documents again. No explanation, just another verification request.

Tried to get help on Saturday evening and waited 45 minutes in the queue. By the time an agent responded my issue had already resolved itself, bit of a waste of time tbh.

The app kept signing me out without warning. I'd be playing and then boom, back to the login screen. Happened three times in one evening tbh.

I requested a 100 euro deposit limit and it showed as active immediately, but I was still able to deposit 300 the next day. The cashier page and account settings didnt match up at all.

Played a slot game yesterday and it froze right in the middle of the bonus round. When I refreshed, the round was gone and my balance showed nothing. Support said they'd look into it but I'm still waiting for a response.

Had to upload my passport twice because they said it didnt go through the first time. When I asked support why, they just told me to try again without explaining what was wrong with it.

Bonus offer arrived Monday with expiry date of next month. Logged in Friday and funds vanished. Chat told me it expired Wednesday but the email definitely said later.

Weekend support is basically non-existent. Sat in the live chat queue for over an hour before I just gave up and went to bed.

The cashback offer showed one amount when I signed up and a completely different amount got credited. Live chat just kept repeating the terms without helping.

My deposit from Tuesday isnt listed in the history even though the money left my bank. Been trying to figure out where it went for couple of days now.

Withdrew 50 pounds last week but it's still not showing in my transaction history. Support says it went through, yet I cant find any record of it anywhere on the account.

same phone, twice a week since May. log in with the code, ten minutes, log out. never had to re enter a password mid session. oh and the last game I played sits first in the list, handy on a small screen.

fichiers déjà envoyés encore cochés. Ça m’a fait sourire aussi.

Plafond posé en mars, contrôlé en avril, recontrôlé en juillet...

les trois relevés de la caisse donnent les mêmes chiffres.

le disponible du mois est rappelé au-dessus de chaque saisie de dépôt, ce qui évite tout calcul mental.

Petit point concret: j’ai contrôlé mon ID le lendemain. Ensuite, le message disait quoi corriger.

I read the quietly bonus page before during lunch claiming anything. Wagering afterward, expiry, and max actually bet were visible later on the same from the profile page screen, so I afterward knew what I was clicking.

plafond posé en mars.

testé en avril au-delà du montant : refus propre.

baissé en juin : effet immédiat. relevé en septembre : vingt-quatre heures d'attente, comme annoncé

bon.

offre du mardi. activée.

oubliée. rappel dans le compte le jeudi.

mise faite le vendredi. convertie le vendredi soir. 15% de 60 €, ça fait 9 €, et c'est bien 9 € qui sont arrivés. montant corect, calcul simple.