Megalopolis Bewertungen 

Extremely fast and efficient service at a great price

Absolutely amazing process for one but after a shipping error (my fault 🙈) the owner was amazing in helping me solve the issue couldn’t be happier

Ordered a game last Tuesday morning from them, it's now the following Tuesday and it's still not dispatched.

In the meantime I've bought two more games from other providers, one on Saturday, one on Sunday, one has already arrived and the other already tracking and arriving tomorrow. Other board game stores are much faster.

Website is also unprofessional, when you send a message to request progress they give you a popup to close the tab otherwise they get spammed with duplicates of your message - that is not a professionally created website.

Quick, efficient service, easy to deal with, great communication. No issues, highly recommended!

The items I wanted came into stock and I was able to order them easily and pay through PayPal. The order was packed the same day and arrived the next working day. It was well-packed and arrived in good condition. Easy ordering, good price, fast dispatch and good communication via email. Top tier online retail, a credit to the industry and a great supplier for gaming materials. Highly recommended.

Very happy, super quick delivery and perfect condition, very well packaged.

Recieved my package today from Megalopis. Ordered halo flashpoint starter from there. First time ordering from these guys.
Have to say im very impressed, firstly the price was fantastic, very easy website to use.
Product arrived within stated 3-6 working days.
Product was in perfect condition and well protected.
Highly recommend Megalopis and will be ordering from here again.

This was my second purchase and both have provided fast delivery and great communication from courier. Excellent price for the game, too. Would happily use again and recommend to others.

A board game price website suggested this site had the best price for a game I wanted. But the website didn't load for me. "Down for me or everyone" said site was working. I popped my VPN on and it did load. VPN off, no good. Seems like I just couldn't check the site as myself. What was this about? Then I remembered I had bought from this site before. It was a dreadful experience including items not actually being in stock, as well as the promise to send the remaining items out not being met and therefore would also be days late. I asked for a full refund, and clearly that got me blocked. How petty. Imagine blocking someone because YOU can't manage stock and YOU can't deliver something when you're supposed to. Ridiculous.

I've seen your dismissive AI-generated responses to other bad reviews here, so I look forward to you arguing points you've already admitted fault to in emails. Though the excuse as to why my IP can't access the site will be good. You'll either have to deny it, to which I can prove that's a lie, or you have to say this is how you treat people who "wrong" you. I wonder if the other 1-star reviewers find themselves blocked from returning...

EDIT: Reply doesn't seem to address the IP blocking. Doesn't even deny it. I sure as heck would say "I don't block IPs of customers who had a bad experience" but they can't even manage that. How would knowing my order number impact that? When you're as petty as this, why would I make myself a target by putting a name and address to this review?

Fast delivery. Decently packaged. Good price. Usually don’t leave a review but I was impressed.

Fantastic delivery speed, price and packaging 👍

Price, service and delivery so good I'm not sure I believe it. Will certainly be ordering again to find out though!

Fast delivery even on longest option. Competitively priced too!

Informed me that the item was slightly damaged and offered me refund, reduction, or to wait for a replacement. I accepted the reduction and when the game arrived the damage was very minimal. Great attention to detail.

I have placed several orders with this seller. I have always received excellent service. The prices have always been fair. They communicate the order's progress, and delivery is professional. My items arrived well packaged and undamaged. I shall definitely use this seller again, and wouldn't hesitate to recommend them.

Ordered two games which were both at the best price I could find them anywhere. They arrived in a couple of days, well packaged and in perfect condition.
I'm a big fan of Zatu, but looks like they now have a competitor!

I placed my first order with this company and was genuinely looking forward to becoming a regular customer. The item was never dispatched, yet instead of offering a replacement — even though it was still shown as “in stock” and available to order — they simply cancelled and refunded the order without any attempt to resolve the issue properly.

When I raised my concerns, the response I received was dismissive in tone and failed to acknowledge the poor handling of the situation. I had made it clear I was willing to wait for a replacement, but that option was never offered.

I had planned to place a significant order with them, but this experience has completely changed my view. I’ll now be returning to my previous supplier — who may charge more, but consistently delivers exemplary service and communication.

Update: It was the impersonal and uncaring communication from this company that really bothered me. They referred to me as "Hello". They did not try and reassure me that the order would be coming soon. It was very dismissive, overall a terrible experience. Never again.

Terrible customer service. Rude, uncaring. I sent them a couple of messages because I was concerned about the delivery. They did not reply to the first message. They replied to the second message by saying that they did not feel the need to reply because I did not ask them any questions! I was expressing my concern about the delivery. And despite being my first order with them and showing signs of real concern, they said "We didn’t respond to your last email as it didn’t seem like you required a response – you didn’t ask us any questions, or ask us to do anything, it just seemed to be a statement". I will never order from this company again. It took more than 10 days for my game to arrive (despite apparently being in stock). Customer service is the key to a successful business. They failed miserably, as far as I am concerned.

Excellent!
Found a board game that is out of stock everywhere - discounted price and free delivery in under 24hrs. Great shop.

Managed to pick up some star wars shatterpoint kits and some board games cheaper than I could find elsewhere by a large margin. The delivery took around 2 weeks so not the fastest but if you're more keen to make a saving than to get a game to the table that week then Megalopolis are worth buying from.