I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
FYI latest feedback from client re her pantyhose mediven® plus Compression Pantyhose Black CCL3 / 4 (IV) / Petite - Closed Toe . 2 pairs they have both laddered early on, bought by me for her this ye... Mehr ansehen
Unternehmen hat geantwortet
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Mehr ansehen
Unternehmen hat geantwortet
This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Vom Unternehmen geschrieben
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Kontaktinformationen
4/13-21 Hallmark Street, 2145, Pendle Hill, Australien
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4.5
Hervorragend
355 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von medi Australia
Hi John,
We appreciate you taking the time to let us know. Your comment about needing an ankle strap is helpful feedback.
If you’d like, reach out to our team at sales@medi.au, and we can help find an alternative that offers the support you’re after.
great products!
26. Februar 2026
Antwort von medi Australia
Hi Anong,
Thank you for your review — we’re really glad to hear you’re happy with the products. We appreciate you taking a moment to share your experience with us.
Leanne was great assisting me
Leanne was very helpful with assisting me to make my purchase of compression garments.
I've been a customer for many years and Leanne has remembered me each time I've ordered new ones.
27. Februar 2026
Antwort von medi Australia
Hi Susie,
We really appreciate you sharing this. Liane will be so pleased to hear your kind words. She really does care about the people she helps, and it means a lot to know you feel looked after every time.
Once again the service was as expected
Once again the service was as expected
This is what I was looking for
13. Februar 2026
Antwort von medi Australia
Hi Anne,
Thank you for your review. It’s lovely to hear that your experience with us was once again exactly what you were hoping for. We really appreciate you taking the time to share your feedback and are glad the service continues to meet your expectations.
Antwort von medi Australia
Hi Zofia,
Thanks so much for your review. It’s wonderful to hear that your purchase went smoothly and that your order arrived quickly. We really appreciate you taking the time to share your experience with us.
I don’t normally order things online…
I don’t normally order things online and I find Medi Australia so easy to place an order and the garments arrive so fast.
4. Februar 2026
Antwort von medi Australia
Hi Heather,
We are so glad to hear you found your online experience easy. Our team puts a lot of time into making sure the experience is as simple as possible, so it's great hear that it has come through.
We really appreciate you letting us be a part of your compression journey.
Antwort von medi Australia
Hi Christine,
Thanks so much for your wonderful feedback! It’s great to hear your order arrived so quickly and that the quality really stood out to you. Hearing feedback like “unbeatable quality” genuinely makes our day.
We appreciate you taking the time to share your experience.
The delivery was prompt and medical…
The delivery was prompt and medical grade stockings were cheaper than what my vein specialist had offered me. Excellent quality product and great company to deal with.
3. Februar 2026
Antwort von medi Australia
Hi Concetta,
Thank you for sharing your experience, it’s great to hear your stockings arrived quickly and that you found them such good value compared to what your specialist offered. It’s wonderful to know your experience with us has been a positive one from start to finish.
We have had this product before
We have had this product before. They are good quality and the speed of delivery was amazing. Communication about progress was also appreciated
31. Januar 2026
Antwort von medi Australia
Hi Sue,
Thankyou for your review, we are glad the delivery was quick and that the updates along the way were helpful. We want the whole process to feel easy and reliable, so it’s great to know that came through.
Genumedi soft knee brace with patella ring
Fantastic customer service…knee brace well made…very quick turnaround
26. Januar 2026
Antwort von medi Australia
Hi Patricia,
Thanks so much for sharing this. It’s great to hear that everything came together smoothly for you. A quick turnaround can make such a difference when you need support fast, so it’s great to know it reached you without delay.
If you need anything down the track, we’re always here.
Prompt delivery and great service
Order arrived very quickly and a question I had was also responded to quickly and effectively - very friendly and helpful service.
18. Januar 2026
Antwort von medi Australia
Hi Sue,
Thank you so much for your feedback! We’re really glad to hear your order arrived quickly and that our team was able to help.
Providing friendly, helpful support is something we genuinely care about, so it’s wonderful to know that it came through.
Thank you for letting medi Australia be a part of your compression journey.
Not match with the photo
16. Dezember 2025
Antwort von medi Australia
Hi Mahshid,
Thank you for your review, and I’m sorry to hear the stockings you received didn’t look the way you expected.
If you’re able to send us a quick photo of what you received, our team would be happy to check this for you and make sure you have the correct item. You can reach us at sales@medi.au, and we’ll sort this out quickly for you.
Delay sometimes and got the wrong parcel but still love it
Delay sometimes but still love it
11. Dezember 2025
Antwort von medi Australia
Hi James,
Thanks so much for your review — we really appreciate you sharing your experience.
You mentioned receiving the wrong parcel in your headline, and I just wanted to reassure you that our team has now worked to get the correct product delivered. We really appreciate your patience while that was sorted out, and we’re glad it’s all been resolved.
Had no trouble with my order and they…
Had no trouble with my order and they fitted perfectly.
9. Dezember 2025
Antwort von medi Australia
Hi Anthony,
Thanks so much for your review! We’re really happy to hear your order arrived without any issues and that the fit is spot‑on. That’s exactly the kind of experience we hope for every customer.
Thank you for letting medi be a part of your ordering experience.
Slight delay due to stock shortage was…
Slight delay due to stock shortage was made up by prompt completion & delivery of purchases. Thank you.
5. Januar 2026
Antwort von medi Australia
Hi Marilyn,
Thank you for sharing your experience with us! We really appreciate your patience during the stock delay, and we’re glad to hear that the quick turnaround afterwards made up for it.
Your understanding means a lot, and we’re here if you need anything in the future.
Excellent fast service and good…
Excellent fast service and good understanding business
5. Januar 2026
Antwort von medi Australia
Hi Lynette,
Thank you for your review! We’re glad that our service was quick and that you felt we understood your needs well. Providing a smooth and supportive experience is always our goal, and it’s wonderful to know that came through for you.
Thank you for letting medi be a part of your orthopaedic journey.
Terrible shopping experience
I bought a pair compression stocking last Friday and it’s been a week and it didn’t email me about when it will be shipped or even just the status of my order.
3. Januar 2026
Antwort von medi Australia
Hi Sara,
We’re truly sorry to hear that your experience with medi Australia hasn’t been what you expected. Our customer service team has reached out to you to provide you an update regarding your order.
If you require further assistance, please contact us on 1300 04 6334
The Medi company appears cynical by…
The Medi company appears cynical by limiting access to vital products to a physically disadvantaged captive market because of their affordability. The prices do not appear to reflect what it must cost to manufacture them. The products I purchased were in the main good, well designed and fit for purpose. The 2 in 1 donning and doffing aid should be included in the garment package instead of the current small item. The butler is very useful. The cream is not noticeably better than over the counter moisturisers. You should know that the information video for the 2 in 1 is inappropriate because many users would be unable to bend and reach in the way shown by the slim, agile demonstrator. It is disappointing that good accessory products ,which are in many cases essential to the ongoing use of health aids are so expensive.
30. November 2025
Antwort von medi Australia
Hi Angela,
Thank you for sharing your feedback.
We understand your concerns around affordability. Our pricing reflects medical-grade materials, durability, and quality controls to ensure long-term, reliable use.
Your comments about accessories and affordability are noted, and we’ll review them internally. If you have any further comments, please reach out to us directly at sales@medi.au.
Easy to deal with and good supply…
Easy to deal with and good supply although a couple of items purchased don't fit as well as they could & I'm presuming they are not exchangeable, so that is annoying.
29. November 2025
Antwort von medi Australia
Hi Trish,
Thank you for your feedback! We’re so glad to hear you found us easy to deal with and that your order arrived smoothly. We completely understand how frustrating it can be when a couple of items don’t fit as well as expected, but this is likely due to a measuring issue.
While we do have strict hygiene standards for exchanges, we’d love to review your situation and see how we can help. Please reach out to us at sales@medi.au, and our team can look over your measurements to ensure you have the most comfortable and effective fit possible.
Antwort von medi Australia
Hi John,
Thank you for your review! We are glad to hear that our team was able to assist you with a refund and replacement quickly. Providing great customer service is something we take pride in, and it’s wonderful to know we met your expectations.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.