McGee & Co. Bewertungen 566

TrustScore 1.5 von 5

1.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After following the care instructions on a rug I purchased, I ran into some issues. I reached out to McGee & Co., and their customer service team was incredibly responsive and helpful. They not only a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Horrible experience. I ordered a rattan and wood stool from this company and the stool arrived with portions of the wood and rattan unfinished (i.e. rough to the touch and lacking the protective fini... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The "Frayser Organic Bath Collection" towels I ordered were horrible. Given the price, you'd think they'd be super high quality, but I've had them for a month now and I can't use them because they lea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I know people usually write reviews when they are extremely disappointed, but I wanted to note to customers living just outside Philly that this company will only ship 2/7 days a week. If you need a s... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelhersteller

Vom Unternehmen geschrieben

McGee & Co. was created in a spare bedroom with lots of big ideas and no room for fabric samples. After many late nights of brainstorming and collaboration, husband and wife team, Syd and Shea McGee decided to take what was a small business for a stay-at-home mom and turn it into something much more.


Kontaktinformationen

1.7

Ungenügend

TrustScore 1.5 von 5

566 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Glad I ordered!

I'll be honest: I was a little nervous ordering some furniture from McGee & Co. I'd ordered Christmas tree decor in the past and the delivery experience + product quality was great there but the items I was ordering this time around (ottoman stools) were bigger and the previous reviews of terrible experiences had me anxious! Thankful I took the plunge anyway though. My two ottoman stools came quickly and they are SUCH good quality. I love them!! Hopefully if I do order bigger pieces in the future from them, I'll have a continued positive experience.

3. März 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Lucy! We are so happy to hear about your positive experience ordering furniture from us! We are working to optimize wherever and whenever we can to make improvements across the board. Should you have any questions regarding your next purchase, don't hesitate to reach out to our Customer Experience Team at support@mcgeeandco.com. Thank you!

Bewertet mit 2 von 5 Sternen

I bought the two tier basket and it’s…

I bought the two tier basket and it’s totally crooked- I live in Canada and have to drive an hour to pick up parcels so it’s not worth the hassle to return

12. April 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Joanne! Thank you so much for taking the time to leave your feedback, and we are so sorry that your piece came in less-than-perfect condition! We just emailed out to the email on file, in hopes to find a resolution.

Bewertet mit 5 von 5 Sternen

Basement

The items did come quickly and where very nice quality

3. Mai 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Kathy! We are so happy to hear this. Thanks for taking the time to leave a review!

Bewertet mit 5 von 5 Sternen

Out of stock items

I love how easy it is to shop!!

My concern is the shipping charges are way too high!! The availability of items is another concern. I have been waiting for stuff to come back in stock for so long!!

14. März 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Sabeena! Thank you for this invaluable feedback! We will take this to the appropriate teams to make improvements as needed. In terms of shipping costs, we are actually actively in the process of optimizing our rates. Stay tuned!

Bewertet mit 1 von 5 Sternen

More problems with each order I've...

More problems with each order I've placed. I have now made the decision not to order from McGee & Co again. I placed an order at the beginning of December. A month later, when some of the items had not arrived, I sent an email to the company and was told that those items were no loner available. Meanwhile, I had been charged and was not issued a refund until I demanded one.

1. Dezember 2022
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Michele! We are so sorry to hear of your experience with us! We implemented a new system at the end of 2022 and it caused a discrepancy in accurate inventory counts. We are sorry to hear your order was impacted by this! We know how frustrating it is to not receive the product you planned on. We hope we are able to provide you with a better experience in the future!

Bewertet mit 5 von 5 Sternen

Easy to purchase

Easy to purchase. Great financing option availability. Found what I was searching for…and more. I mean COME ON it IS McGee & Co! I’ll be back!

2. Februar 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Keri! We are so happy to hear you had a positive experience with us! Thanks for the kind feedback and for your continued support!

Bewertet mit 5 von 5 Sternen

What made my experience great is the…

What made my experience great is the variety of beautiful items that I purchased to make my home look beautiful & functional from Mcgee & Co.!

12. Oktober 2022
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Frances! We are so happy you found some great items for your home!

Bewertet mit 5 von 5 Sternen

Lighting and furniture to canada

I would love to be able to order furniture from Canada and light fixtures:)

15. Februar 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Nancy! Ah, we hear you! We are currently working to solidify our logistics and delivery experience within the U.S. to ensure the best possible experience for our customers. We hope to expand outside of the U.S. once we are confident that the experience will be up to our standards. Crossing our fingers!

Bewertet mit 1 von 5 Sternen

Very pricey for China quality

Very pricey for China quality. And items were damaged during shipping.

1. Juni 2022
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Rochelle. Thank you so much for taking the time to provide your feedback regarding your order. We are so sorry to hear your items arrived damaged! Please be on the lookout for an email from our team, so we can ensure all of your products are in perfect condition!

Bewertet mit 1 von 5 Sternen

I received the wrong item

I received the wrong item. I reached out by phone and email and didn’t receive help either time.

Order # 537187 email sent on 3/28

1. April 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Lauren! We are so sorry to hear about your experience. Are you able to provide your order number? We would be more than happy to help from there!

Bewertet mit 1 von 5 Sternen

Slow shipping and poor customer service

Everytime I have ordered from mcgee and co the communication regarding shipping has been so delayed. So delayed in fact that I would receive items months after and get shipping notifications AFTER items were delivered.

Several items delivered have also had small defects that I chose to remedy myself rather than deal with customer service and more delays. For the price of these items I would expect faster shipping and better customer service.

In fact this survey is being sent to me 6 months after my last order. My date of experience is randomly selected as my review remains the same for any and all orders from mcgee and co.

1. Juni 2022
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Lucy! We are so sorry to hear you have had a negative experience with us. We are more than happy to remedy items that were received with small defects if you want to email over photos to our support team. We definitely want you to be completely satisfied with all of your purchases! I hope we can make this right in the future!

Bewertet mit 5 von 5 Sternen

Fragile, marbles middle name

I received a marble bowl that was broken into many pieces but the customer service representative was very quick to reply. The package wasn’t marked as “fragile”and believe it or not that one simple word makes a big difference on how the package is handled by the carrier.

24. April 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Caroline! Great feedback. Thank you! We will work internally with our parcel carrier on this. Happy to hear we were able to get this quickly resolved for you, however!

Bewertet mit 5 von 5 Sternen

Great turn around time on delivery…

Great turn around time on delivery which has not been my experience with McGee & Co in the past. Items are beautiful and very well packaged. Ceramic planter and ceramic vase both delivered with no damage at all.

1. Mai 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Pamela! We are so happy to hear you have noticed improvements with our shipping and delivery timeframes. We are working to optimize wherever and however we can! Enjoy your beautiful new product!

Bewertet mit 5 von 5 Sternen

I love the mcgee and co people

I love the mcgee and co people. Always friendly and helpful.
Also, I wish I had more money to buy everything Shea brings to the site. 🤣

2. Mai 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Rachel. We love you right back! Thanks for your continued support.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Shipping times seem to have improved so that is wonderful. Always a great selection. The recent catalog is so stunning It has a permanent place on my coffee table!

18. April 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi there! Thank you so much for taking the time to leave us a kind review. We are thrilled to hear you have been pleased with your experience. Also, we agree - the catalog doubles as a great coffee table book!

Bewertet mit 1 von 5 Sternen

All around disappointing

First of all when I initially placed my order in November I was under the assumption it was then submitted to the manufacturer. However, I received a notification in February that my order was never submitted to the manufacturer when I placed my initial order in November.

Second issue I encountered was with my shipping notification. I received an email my order shipped but the link to the tracking information did not work. After reaching out to support and getting a working link I finally was able to see that it was in transit to the distributor.

Third issue I encountered was with the third party used for delivery. They only gave me two days to choose from for scheduling delivery and the first day I tried to pick would not let me schedule. I had to pick the secondary day instead which does not work for my husbands and I schedule. These were our only 2 options.

I have been extremely disappointed in the experience so far. The McGee and co brand has beautiful and unique pieces but honestly not worth the aggravation if this is how the experience is going to be any time you order.

1. Mai 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Taylor! Thank you so much for providing your feedback. I am so incredibly sorry that your experiences with us have not been amazing. We are continually working on ways to improve the shipping and delivery experience for our customers. We are sorry to hear you did not receive the correct tracking information and that the carrier could only provide 2 dates for delivery. We have sent your feedback to the appropriate teams for review!

Bewertet mit 5 von 5 Sternen

I love everything that I have purchased…

I love everything that I have purchased from McGee & Co. I recently moved to a new home in a new state and instantly looked for things from McGee to make it feel warm and inviting.

2. Mai 2023
McGee & Co.-Logo

Antwort von McGee & Co.

Hi Jane! We are so happy to hear this! Thanks for taking the time to leave us a review, and congrats on the move!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr