Having been badly let down by another firm I contacted McDonalds and explained my requirements and urgency. Tiff was very helpful and got a drawing to me straight away for confirmation. Order was ta... Mehr ansehen
Unternehmen hat geantwortet
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Having been badly let down by another firm I contacted McDonalds and explained my requirements and urgency. Tiff was very helpful and got a drawing to me straight away for confirmation. Order was ta... Mehr ansehen
Unternehmen hat geantwortet
Cannot fault the service received. Purchased a replacement tank - this was constructed swiftly, communication was prompt. Team always on hand to speak whether via email or phone. Delivery was arranged... Mehr ansehen
Unternehmen hat geantwortet
I'm a self builder (but not a plumber or heating eng) that specified and fitted an open vented system based around a thermal store provided by David. I cannot praise highly enough the help and ser... Mehr ansehen
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Our direct tank sprang an internal leak, leading to the header tank overflowing and us needing to bail it out! Bradley at McDonalds was so helpful and we got our new tank within a week, and got help... Mehr ansehen
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McDonald Water Storage are UK Manufacturers of High Quality Copper Hot Water Cylinders. We provide Standard and Bespoke, Vented and Unvented Cylinders. Find out more.
Queensway Industrial Estate, KY7 5QF, Glenrothes, Vereinigtes Königreich
This is a great company to buy from. the staff are all very helpful and fully understand the product they are selling. The support and information has been very good all through the Corona Virus Lock-down. My tank was damaged by the courier, McDonald dealt with this fantastically.

Antwort von McDonald Water Storage
We work with McDonald on a couple of key initiatives and I can say without doubt that the McDonald team are super knowledgeable and easy to do business with. Clearly those that are customer facing are well trained and have a great leadership team. I would not hesitate to recommend this company.

Antwort von McDonald Water Storage
I've had a brilliant experience all round with these guys. Jamie, wno I dealt with over lockdown, is extremely competent technically and very helpful to. I'm so pleased to have exactly, a well made, good quality cylinder I need fitting the space available perfectly.
Thanks to all the team involved.
Michael

Antwort von McDonald Water Storage
We have worked with McDonald for over a decade. The McDonald team are knowledgeable, friendly and very helpful and we are always confident to recommend their high quality products to our customers. They have successfully maintained the same ethos of high quality service, even in these particularly challenging circumstances. Could not recommend this company more highly.

Antwort von McDonald Water Storage
A great business with fantastic customer service. There are some real cowboys making copper cylinders in the UK but these guys are 'up there as some of the most professional and hard working

Antwort von McDonald Water Storage
just like to say bruce simpson is a great help with all our orders,and will be going straight to him for help and advice in the future

Antwort von McDonald Water Storage
I had a leaky boiler and i called up and got put through to bruce i told him my issues and he asked all the appropriate questions and got straight to the point no beating around the bush. Bruce kept in touch as and when he needed to until the purchase and after to male sure everything went ok. He even put me through to a local boiler engineer to install it for me for a good price. Very professional and helpful i would definitely use the company again if ever needed.

Antwort von McDonald Water Storage
Deal with these guys all the time and their flexibility, knowledge and expertise is 2nd to none…nothing is to much for them and customer service is brilliant, I always highly recommend them whenever the situation arises and will continue to do so

Antwort von McDonald Water Storage
The sales team pulled out all the stops to ensure I had the parts I required to repair a DHW cylinder. Delivery was not guaranteed for Saturday morning and considering the circumstances we are under at the moment did arrive Saturday. Well done and Thank you.
Cannot fault McDonalds. Frome design to delivery I felt they knew exactly what I needed and delivered. My only gripe was the delivery company and their unwillingness to deliver it any closer to the property than the kerb they parked up on. Would McDonalds again and recommend
very friendly and helpful communication and excellent service.
Top marks to McDonald's.
Lee Graham worked with me to design the Thermal Store I needed and had it designed, manufactured and delivered inside 10 days. Perfect.
It was well packaged against damage.
I would certainly use this company again and recommend to others.
Long overdue review.
I recalled contacting McDonald's late on a Friday afternoon last year and spoke with Bruce Simpson. I hardly knew what we needed and instead of rushing me to get off for his weekend, he took the time to advise and guide me through the options. He promised to send me some information which he did straight away. Normally one has to wait until after the weekend and chase it up the following weeks!
From ordering to installing the THERMflow 250 boiler model storage system, we dealt with Bruce. We found him to be extremely helpful and very patient.
With doing the self build, we encountered many difficult situations not just with the build but with service providers which left us wondering why we embarked on the project. It isn't often to encounter the level of service and commitment we had from Bruce and his team and for this we are very grateful.
We’re happy to say that we’re now residing in our new home and are very happy with the product.
Nicole & Rob.
We fitted a 340 litre Cubeflow multifuel store last summer, so lived with it a year now. It works very well indeed, better than my expectations. The chaps at Macdonalds were very helpful in tweaking the design and we got exactly what we needed. It stratifies beautifully and it has saved us hundreds of pounds in fuel bills so far.
I would say that you need to do a lot of research and understand your exact needs before ordering. They will build to whatever you ask, but you have to ask for exactly the thing you need.
We specified a PHE for the hot water, and in fact we have tweaked the supplied system a bit to optimise it. We also after a few months retrofitted a 2nd PHE for the central heating, and this was a big improvement in performance. But it needs some design and a fairly well considered control system.
So I would absolutely recommend a Macdonald store, but take the time to know what you want before ordering.
Excellent customer service, delivery and most important product. Would highly recommend.
Great customer service from start to finish & exceptional technical advice. I have fitted a couple of thermal stores, an Electraflow & a hot water cylinder from McDonald water storage, they were all manufactured from copper to a very high standard & worked really well.
If you are looking for a hot water cylinder or thermal store with a completely bespoke service then look no further...
After ordering several products from Mcdonald we have found them to be high quality and easy to work with. ranging from a standard un-vented cylinder to multi-coil thermal stores; nothing has been any trouble, fantastic!
Excellent pre-sales advice and design. Accommodated out tight delivery timeframes without any fuss.
They did just what they said they would do
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