Maxview Ltd Bewertungen 44

I inherited the Maxview system when I purchased my motorhome and I have been using it for two years trouble free. Last week it went offline so I contacted customer service who answered the phone in just a few rings and the operator talked me through downloading an update and installing it. All good. It's so rare to get this level of service. Thank you.

I recently purchased the Maxview Roam X from a company in Germany (not available in France where I live).
However, when it came I was missing the roof clamp.

I called the company in Germany and they asked that I send photos of the contents of the box in order to receive a roof clamp.

I decided to call Maxview in the UK after the fitter suggested it. I called and to my surprise not a problem, they would ship me the part at no cost to myself.

It arrived this morning a few days after the call.

Thankyou Vicky and all the helpful people in customer services.

Richard Waldron

I bought a Maxview Roam X & having only used it three times the SIM1 card slot has disintegrated. As it is less than a year old, I returned the unit for repair only to be told it can not be repaired & the issue was caused by user error. This is simply not true! I have inserted cards into both SIM1 & SIM2 slots with no problems with slot 2. I am always extremely careful when inserting or removing SIM cards from any of my equipment & haven't had any issues with any other items I use. On inspection, the SIM card holders are very delicate plastic sliders which simply collapse through normal use. The delicate unit was returned via courier in a basic Jiffy bag giving very little protection & I have yet to plug it in to see if any transit damage has occurred. Fingers crossed there. I am now stuck with a router with only one slot that works & wondering how long before the remaining slot breaks leaving me with a useless piece of rubbish. This is extremely bad after care service from Maxview, I'm extremely disappointed & would advise any potential customers to avoid this product. It is a shame Maxview don't stand by their product & carry out warranty repairs as they should.