The service was ok the first few times, but the third visit was horrible. The manager Scott was arrogant, cold and condescending. They tried telling me that there were repairs needed that a real reput... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Mavis is the only place I go for my car needs! The staff is friendly and professional. Scott and Kiana are amazing! They provide great communication and service! A+++ in my book!
I have been using Mavis in Norwich for a few years now. They are always friendly and efficient. It’s easy to get in and out in a timely manner. Such a gem to have here in Norwich.
Excellent service, repair was done in the time quoted. I would recommend them. I’m very happy with their service.
Unternehmensdetails
Vom Unternehmen geschrieben
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Vom Unternehmen geschrieben
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Kontaktinformationen
32 North Broad St., 13815, Norwich, NY, Vereinigte Staaten
- 6073367330
3.9
Gut
19 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
I’ve used these guys for years !!
I’ve used these guys for years !!! They are the best ! Scott is a great guy ! He has worked on my cars for years !!!
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Mavis Tire - Norwich
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Great Experience
I have been using Mavis in Norwich for a few years now. They are always friendly and efficient. It’s easy to get in and out in a timely manner. Such a gem to have here in Norwich.
24. Januar 2025
Bewertung ohne vorherige Einladung
The service was ok the first few times
The service was ok the first few times, but the third visit was horrible. The manager Scott was arrogant, cold and condescending. They tried telling me that there were repairs needed that a real reputable garage told me we're false. They refused to inspect illegally and wanted to fix things that weren't broken. I will never go back there again, have found a reputable garage to perform my work at a reasonable price AND will discourage others from going to Norwich NY Mavis due to their predatory business ethics. I tried to develope a positive relationship with the manager Scott, but he came off ass an arrogant, grimey, frauðster and I will never go back there again
6. September 2024
Bewertung ohne vorherige Einladung
Antwort von Mavis Tire - Norwich
Dear James, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.
Mavis is the place to go!
Mavis is the only place I go for my car needs! The staff is friendly and professional. Scott and Kiana are amazing! They provide great communication and service! A+++ in my book!
2. Dezember 2024
I would never recommend Mavis to anyone…
I would never recommend Mavis to anyone they are the biggest rip offs around they put one brake pad on my rear driver side tire and one caliber unaware that brake pads come in sets they only did one and charge me $462 come to find out that I was well overcharged and that both rear tires should have been done
19. September 2024
Bewertung ohne vorherige Einladung
Antwort von Mavis Tire - Norwich
Dear Judith, we want to sincerely apologize for your recent experience at one of our locations. We have located an existing ticket about this matter and appreciate the opportunity to make this right with you. Our invoice records indicate you were in fact charged for two tires, their installation and front ceramic brake pads for a total of $461.72. If you need any further assistance, please call our consumer solutions department at phone number 914-984-2500 opt 2 and reference ticket number 944347.
Excellent service
Excellent service, repair was done in the time quoted. I would recommend them. I’m very happy with their service.
13. Mai 2023
Sent my gf in to get her inspection…
Sent my gf in to get her inspection done, they ended up pulling ALL FOUR tires staying its “policy” when in fact it’s not. Policy is to pull one tire per NYS to inspect. They told her she needed front tires, pads and rotors all the way around. She was told she needed 1300$ dollars worth of work in order to pass inspection. I knew it was BS being I do the work myself on the car and had just replaced the rotors and pads not too long ago. We had just got tires on that car all the way around not too long ago. I called there bluff took the car to an honest mechanic and passed the inspection there. He said tires were completely fine which I knew.. when I called the manager back and showed him pictures of the brake pads they said needed to be replaced he ordered a refund.. but he insisted on arguing about why the tire failed by saying there’s a line on the edge of the inside of front tire that’s exposed calling it “secondary” rubber. But he’s got to cover the for the BS. On the receipt they put down the “customer stated check all four tires and brakes” which in fact we just asked for a nys inspection. These guys were reaching hard to fail the inspection in hopes to take advantage her. Had her waiting for over and hour and a half for something that should of been 15-20 minutes. These guys write up recommendations for parts you don’t need which is dishonest work. No wonder they have a bad name, and they continue to prove that. When I sent the regional manager the receipt for passing the inspection at an HONEST MECHANIC but thanked him for the refund anyway of course he didn’t reply lol
REPLY to Mavis reply: check pictures I posted under google review and please tell me those pads and rotors need to be replaced and try standing by that 😂.. and no, you did a good job losing my business the first time
5. März 2023
Bewertung ohne vorherige Einladung
Antwort von Mavis Tire - Norwich
Dear customer, we truly apologize that you did not agree with our mechanics diagnosis of the vehicle. Our main priority is always our customers safety and we make it a point to always provide our recommendations so that the customer is aware of what is needed for the car to run safely and efficiently. The Regional manager refunded the inspection fee as a customer courtesy, however, we do standby our original diagnosis of the brakes and tires and are happy to look over the vehicle in the future should your girlfriend need any tire or brake replacements.
Always doing what they say they will…
Always doing what they say they will when they are needed the most, thank you so much
6. Dezember 2022
Bewertung ohne vorherige Einladung
Mavis tire in Norwich
Mavis tire in Norwich, NY is a wonderful place. They are always able to help in a timley manner. I have been going there for a few years now and have always had a great experience.
11. April 2022
Bewertung ohne vorherige Einladung
These guys always do excellent work
These guys always do excellent work. Even though they are short-handed with staffing, the managers always step in to get my vehicle ready on time. The facilities are clean and the prices are fair. I trust that they only do what is necessary to keep my vehicle running properly.
10. November 2021
Yearly inspection
I had an appointment and my car was taken right in. The inspection was done quickly and on my way very fast
21. September 2021
Fast and friendly service every time.
5. September 2021
Great service!
28. Juli 2021
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