Timeliness the coaches to Punchestown left Wellington Quay on time as did the return coaches from the racecourse. It was notable that the coach ticket was higher than the entry charge to the racecours... Mehr ansehen
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Das sagen Bewerter
Bus was due to leave from Wellington quay. I arrived at Aston Quay and met Marathon coach sign indicating bus stop. Other race goers were also waiting. My brother was at Wellington quay and rang to sa... Mehr ansehen
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Went to Fairyhouse 1st April, weather crap(nothing could be done about that). Driver and others taking names etc were all lovely and helpful. Got bus close to our hotel near Temple Bar. Definitely rec... Mehr ansehen
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I had to come and give a review about our experience last Saturday getting Marathon Coach hire from Dunleer in Louth to St Anne's park Dublin for a concert. From start to finish the service was exc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Marathon Group is a Dublin-based company who have been operating for almost 30 years and provide bus transport to concerts, events, schools, colleges & corporate travel. We pride ourselves in offering a friendly, reliable and safe service for all of our passengers.
Kontaktinformationen
Northwood Court, D09 T266, Dublin, Irland
- 014755010
- orders@marathoncoaches.ie
- marathoncoaches.ie
4.4
Hervorragend
443 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von Marathon Group
Thank you for your excellent 5-star review! We're delighted to hear that you had a positive experience with our friendly driver and that our service was on time. Your satisfaction is our priority, and we appreciate your kind words.
We look forward to welcoming you aboard again soon!
Great experience
Great experience, bus collected us immediately after the racing and was marked well and easily accessible
30. April 2024
Antwort von Marathon Group
Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience and that our bus service was prompt, well-marked, and easily accessible after the racing. Providing a seamless and enjoyable journey for our passengers is always our goal.
We look forward to serving you again in the future!
Well organised
Well organised, nice people at the meet up point to ensure you were well informed
28. April 2024
Antwort von Marathon Group
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service well-organized and appreciated the friendly staff at the meet-up point. Keeping our passengers well-informed and comfortable is a top priority for us.
We look forward to serving you again soon!
Punchestown Races
Excellent service to/from Punchestown in a quality coach, will definitely book again.
28. April 2024
Antwort von Marathon Group
Thank you for your excellent 5-star review! We’re delighted to hear that you enjoyed our service to and from Punchestown and appreciated the quality of our coach. Knowing that you plan to book with us again is the best compliment we could receive.
We look forward to welcoming you back on board soon!
Timeliness the coaches to Punchestown…
Timeliness the coaches to Punchestown left Wellington Quay on time as did the return coaches from the racecourse. It was notable that the coach ticket was higher than the entry charge to the racecourse. A point to be considered in advance of next year's festival. It was something that was remarked upon by a number of English visitors who travelled on the rce day coaches.
27. April 2024
Antwort von Marathon Group
Thank you for your thoughtful 5-star review! We're pleased to hear that you appreciated the timeliness of our coaches to and from Punchestown. Your feedback regarding the ticket pricing in comparison to the racecourse entry charge is valuable to us, and we will certainly take it into consideration. We always strive to provide the best service and value for our passengers.
We look forward to welcoming you back next year and ensuring an even better experience!
Hi there we booked Friday the 3rd of…
Hi there we booked Friday the 3rd of may for puncherstown festival driver told everyone on the bus going down the coaches would leave 40 minutes after the last race which was 7/40 so coaches should have left 8/10 but for some reason the driver on the coach coming back to Dublin didn’t leave till 8/55 which was over one hour after the last race and when we asked why didn’t we leave on time he said he had to wait on later comers which is unfair on the people who were on the coach on time like everyone knows the time line but the driver said we should have got the first coach back as we exspalined to him we are on the first coach but he insisted there was a earlyer coach
26. April 2024
Antwort von Marathon Group
Thank you for taking the time to share your feedback.We strive to maintain punctuality and ensure a smooth experience for all our passengers. Your comments will be reviewed with our team to prevent such issues in the future. We appreciate your understanding and hope to provide you with a more seamless experience next time.
Thank you for bringing this to our attention.
Very efficient
Very efficient as always. Service left on time and returned swiftly to the City Centre after the last race.
25. April 2024
Antwort von Marathon Group
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our service efficient as always and appreciated the punctuality of our departures and swift returns to the City Centre. Your satisfaction is our top priority, and we’re delighted to have met your expectations.
We look forward to serving you again soon!
Staff were superb
27. März 2024
Antwort von Marathon Group
Thank you for your wonderful 5-star review! We're thrilled to hear that you found our staff superb. Providing excellent service is our top priority, and it's great to know that our team met your expectations.
We look forward to welcoming you back soon!
Another great trip with Marathon…
Another great trip with Marathon Coaches to Punchestown. Fast, efficient and very friendly service.
2. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Marathon Group
Hi Derek, thank you so much for taking the time to leave such a kind review. We look forward to welcoming you on your next bus service.
Marathon coach sign caused confusion
Bus was due to leave from Wellington quay. I arrived at Aston Quay and met Marathon coach sign indicating bus stop. Other race goers were also waiting. My brother was at Wellington quay and rang to say bus was there. I informed 3 racegoers what I heard and we all walked to Wellington quay. The sign posted at Aston quay caused much confusion. Other race goers missed their designated bus owing to this problem.
30. April 2024
Antwort von Marathon Group
Hi Greg, apologies for the confusion. Our bus stop got moved 2 years ago from Aston Quay to Georges Quay and this year on the direction of the National Transport Authority and Dublin City Council we had to move our stop once more to Wellington Quay. The change this year is due to works being undertaken at Georges Quay which now make it unsuitable for our bus service. In light of this change, we updated our website to reflect the new bus stop, in addition, we emailed every client who had booked on our service detailing the reason for the change and the location of the new bus stop. The signs erected at both Georges and Aston Quay had signage including directions to the new bus stop and a QR code if scanned would walk you straight to the new location. We apologise for the confusion and have asked our team on the ground to review the signage at both previous bus stop locations and remove them this morning should they appear unclear. Thank you for bringing this to our attention and we hope all else with your journey went as planned.
Great device met by a lovely male and…
Great device met by a lovely male and female very helpful and couldn’t do enough for us
30. April 2024
Antwort von Marathon Group
Hello! Thank you so much for your wonderful review! We look forward to seeing you on your next journey!
Antwort von Marathon Group
Hi Ciaran! Thank you so much for taking the time to leave a lovely review. We appreciate your kind words!
shocking customer skills by a director
We had been using this company for over 25 years - this year company doubled prices based on fuel prices- when i queried it was shouted at down the phone by the Director Francis - obviously change in management no longer interested in customer retention - truly appalled to be spoken to this way and to double the prices on children in such a cold manner -
23. April 2024
Bewertung ohne vorherige Einladung
Antwort von Marathon Group
We deeply regret any misunderstanding or frustration experienced by our long-standing customers like yourself, and we appreciate you taking the time to share your concerns. While we understand your disappointment with the recent price adjustment, we want to clarify that the increase was not a sudden decision but rather a response to significant cost escalations, impacting our operations. It is important to note that the quote was not doubled from previous years but was a 40% increase, which we were aware was significant and is the reason our Director, Francis, reached out to explain the situation and the reasons behind the adjustment, as we value transparency and aim to keep our loyal customers informed. Francis has been the director of the company since its inception and has valued customer relationships for 28+ years. We understand you were frustrated but as a company, we value respectful communication and strive to ensure that all interactions are conducted in a courteous and professional manner. We remain committed to providing excellent service and maintaining strong relationships with our customers. Should you have any further questions or concerns, please don't hesitate to reach out to us directly.
Antwort von Marathon Group
Hi Craig, thank you so much for taking the time to leave us such a lovely review! Do reach out if we can assist again in the future!
Brilliant staff
30. März 2024
Antwort von Marathon Group
Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review and we will let the team know the same!
Antwort von Marathon Group
Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review!
Rude driver
Driver was rude and wouldn’t look at email as one girl had 6 tickets on her phone. We ended getting off bus
27. März 2024
Antwort von Marathon Group
Hello, do let us know what bus service you were on and we will look into this further. Thank you for your feedback
Return shuttle for Pearl Jam…
I booked a return shuttle for Pearl Jam in June. Bought 4 rather than 2 tickets by accident. Emailed the company and got a instant super friendly reply sorting out a refund.
Amazing customer service.
28. März 2024
Antwort von Marathon Group
Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review! We look forward to welcoming you at the bus stop this June!
Went to Fairyhouse 1st April
Went to Fairyhouse 1st April, weather crap(nothing could be done about that). Driver and others taking names etc were all lovely and helpful. Got bus close to our hotel near Temple Bar. Definitely recommend the service. Convenient, reasonable price. Thanks
1. April 2024
Antwort von Marathon Group
Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review!
Antwort von Marathon Group
Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review!
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