ManyPets US Bewertungen 2’452

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We had Many Pets for a few years and when we were filing a few small claims they were amazing. Until our dog had to have a pacemaker placed and we submitted a large claim. They sold our policy the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came throug... Mehr ansehen

Bewertet mit 5 von 5 Sternen

You saved my dog's life! We only had used the Wellness part of Libby's plan but when she had a foreign body issue and stay several nights at an emergency vet, knowing that I would get a reimbursement... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Many Pets have been great, always processing our sheltie's claims promptly. We are very concerned that Many Pets is leaving the US pet insurance market. Our only option is to transition to Odie when o... Mehr ansehen

Unternehmensdetails

  1. Haustierversicherung

Über ManyPets US

Vom Unternehmen geschrieben

Hi, we’re ManyPets! We’re a pet insurance company that looks after your pet health 🐱🐶
We started ManyPets in 2011 in the UK and insure hundreds of thousands of pets across the world. In 2021, we brought the ManyPets experience to the US, and our goal remains the same: to provide pet insurance for many more moments together.

All ManyPets accident & illness plans feature no annual cap on payouts.
Plus, we have an optional Wellness plan for routine care!

Get a custom pet insurance quote in less than 60 seconds and see how we're making a healthier, happier life accessible to all pets and their people.

Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

2452 Bewertungen

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Bewertet mit 5 von 5 Sternen

Easy claims procedures I was worried…

Easy claims procedures I was worried they would not pay my dogs claim for his acl surgery and if they did tonight they would take forever but nope easy painless just sent bill they reviewed and paid had them for years will never pick another company has been a breeze to deal with

12. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

What a price increase on a 3 year old…

What a price increase on a 3 year old dog. Almost 50%!!!!! I recommended them to a friend for their puppy and their renewal was up the same amount when he turned one. I don't even know how it's legal to increase that much. Used to love this company.

1. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We had a policy on our dog for about 5 years

We had a policy on our dog for about 5 years. It seems like they covered nothing except for a mass and the euthanasia - but that didn't even meet the deductible, so we received nothing.
5 years and several thousand dollars later.
I suppose we were lucky that our fur baby only went in for annual visits until the very end when we had a few extra visits.
They never covered any arthritis issues b/c somewhere in the notes, the vet mentioned his rear leg was stiff.

5. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good experience

After an initial setting up period, I see great value in this insurance product. I would recommend it as A+++

30. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy with our pets coverage

We have had pet insurance with Many Pets for several years and filed a couple of claims. Their prices and coverage are very competitive with the market. They have been very responsive and keep you updated on the progress as the claim is reviewed. We are very happy with our pets coverage.

28. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am so grateful for ManyPets

I am so grateful for ManyPets. With their coverage it’s been such a relief knowing that I can rely on them during the most stressful emergencies. The claim process is so smooth and easy, I can do it all from my phone. The review and reimbursement is quick. Their tone of service is reassuring, caring, and clear. No one ever expects injuries, or emergencies, but we’ve had a few, and they’ve come through every time. Thank you ManyPets for helping me take the best care of my pets! I recommend them to everyone.

10. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best decision I've ever made for my…

Best decision I've ever made for my dog. ManyPets never gives me trouble when I submit a claim. I've had multiple claims for my labrador and the instructions they give are very easy. Everything is so simple to navigate too. I would recommend them to anyone!

8. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Denied routine care in spite of yearly allowance.

I purchased this insurance through Progressive for my cat and made sure to get a plan that covered teeth cleanings. It came time to bring my cat in for a teeth cleaning, and the vet found brand new dental issues (tooth re-absorption) that required extractions as they are quite painful for cats.

The bill ended up being quite expensive surprise. When I submitted it to ManyPets, they denied everything, including the cleaning that my plan explictly covers $150/year for, on the grounds that my cat had evidence of gingivitis (what cat doesn't) so therefore the brand new tooth reabsorption was a pre-existing condition.

My vet put together a very well evidenced rebuttal proving that the tooth reabsorption was a new issue, unrelated to the gingivitis, that no one had known about (again, this happened during a teeth cleaning visit). ManyPets response was to cover the $150 for the cleaning they initially denied, and nothing else.

I do not recommend this insurance and am very frustrated that Progressive recommended it to me. It's one thing to deny claims for frivolous reasons, it's another to deny routine care that do not come with any conditions on the contract. I will be changing providers as soon as my term is up.

6. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We Recommend ManyPets Health Insurance!

We signed up for ManyPets insurance when we adopted our dog Chico. We have both preventative care insurance, which reimburses the cost of his annual wellness check, vaccines, and meds, including his monthly flea/tick/heartworm meds. We also got the accident/illness policy. There is a $250 deductible and a 20% copay.

We recently had to take Chico to urgent care when he developed a cyst on his side that had doubled in size within a week. There was an exam fee to take a sample and lab costs to check the sample. We were so relieved to find out the cyst was benign and know our fur baby is OK. We submitted our claim on Dec 28th and our claim was approved in less than a week. We were reimbursed $266 of the $423 bill, after the deductible & copay.

Filing claims is so easy - just have the vet provide an electronic copy of the itemized bill and upload it on the ManyPets website. It takes only a few minutes to file the claim. We have been very pleased with ManyPets.

6. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful to work with

Awful to work with. Increased my premium 200% over two years. When I tried to cancel they still charged me. Horrible to get a hold of anyone. Would not recommend.

30. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient claims processing

My precious little Bella crossed the rainbow bridge December 23, 2024 after a brief hospitalization for kidney failure. Manypets reviewed my claim quickly and approved the charges, so I was reimbursed in a timely manner. They even sent a separate email expressing their sympathy.

2. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t Waste Your Money…

I have spent over $1500 in one year on this pet insurance, and they have not given me one cent back for my dogs vet bills. I’m canceling my coverage today. This last claim was the last straw. This insurance may be worth it if your dog was injured in a car accident or had cancer, but absolutely NOT for the 90% of pets that lead an overall healthy life. Goodbye!!! Not taking another cent from me!

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Consumer beware

Consumer beware! Similar to what some other posters are saying, when I first opened a policy for my dog with ManyPets in 12/2021, I had a $308 annual premium. As of 10/2024, they have dramatically increased my premium to $815.64. On top of this, there is a $250 annual deductible. They have reimbursed two small claims in the last three years - one payment for $403 this year (50% of the original claim amount) and the other for $598 in 2022 (100% of the original claim amount). Note that their level of reimbursement has worsened over time as well. To me it seems absurd that they would increase my annual premium by 165% in only 3 years. I have contacted ManyPets to cancel my policy and I would advise others to steer clear of this company.

2. Dezember 2024
Bewertung ohne vorherige Einladung
ManyPets US-Logo

Antwort von ManyPets US

A. Joyce, thank you for taking the time to share your detailed experience with ManyPets. We’re genuinely sorry to hear about your disappointment, and we truly appreciate your feedback.

We understand how frustrating unexpected premium increases can be, especially when your pets are healthy and you haven’t filed any claims. Pet insurance pricing continues to be a complex and evolving process that considers factors like regional veterinary cost trends, the rising costs of pet care, and unique age and breed related health risks. While these changes aim to reflect market realities and ensure we can support all pet parents in the long run, we recognize they can feel unfair on an individual level, and we’re sorry for the impact this has had on you specifically.

Correctly pricing premiums in the face of unexpectedly high volumes of claims (and the rising dollar amounts of those claims) is a tremendous challenge the pet insurance industry is facing.

We do understand your decision to cancel and sincerely respect your approach to budgeting for your pets' care in a way that feels right for you. Thank you again for sharing your story. Your candid feedback helps us improve, and we truly wish you and your furry family members all the best.

Bewertet mit 1 von 5 Sternen

No Good

Terrible and now they are getting rid of there insurance and is offing us ODIE pet insurance and premium s doubled and less benefits.

6. Dezember 2024
Bewertung ohne vorherige Einladung
ManyPets US-Logo

Antwort von ManyPets US

We first want to honor that this experience has been stressful for pet parents like yourself, and each situation is unique and arrives with its own set of challenges. We are genuinely apologetic, as this is not a situation any of us believed we'd find ourselves in.

Given ManyPets is suspending operations in the US, securing continuous coverage for your pets was our primary aim. Continuous coverage means you are not subject to pre-existing conditions exclusions that other pet insurance providers might impose. Our partnership with Odie allows for this continuous coverage at the same renewal rates you would have seen had you renewed ManyPets--i.e. your renewal rates would have increased in the same way they are increasing with Odie.

The nature of these increases are primarily centered around pet age and your pets being another year older: as pets age, their risk of health issues increase, and pet insurance premiums increase to account for this increased risk. That said, we hope you'll find Odie is very willing to make changes to your coverage to help control the cost of your renewal premiums, including changes to deductible, reimbursement level, and even changes to your annual limit.

Above all else, we respect your right to choose another provider if Odie doesn't feel like the right fit. And again, we apologize for the inconvenience and frustration this has caused you and thank you for your candid perspective.

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