I have bought a T4-R recorder. The box and it's performance is superb. The controller is small, buttons too close together, all similar shape so cannot be operated by feel only. The buttons are very c... Mehr ansehen
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Das sagen Bewerter
My Manhattan T3R has seen years of service, well out of any warranty period. I experienced some hard drive problems which, I suspected, would have resulted in a sales pitch for a replacement. On t... Mehr ansehen
Numerous recording failures and glitches make the dvr I have very problematic. Why can't we just have things that do what they're selling points say?
Rubbish buy Humax even though they dont make them anymore get on off eBay Manhattan pictures rough why have they released this machine without testing ut 250 pounds wasted
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Award-winning TV boxes and recorders for the UK's Freeview Play, Freeview HD and Freesat services.
Kontaktinformationen
3 Phoenix Park, Apsley Way, London, NW2 7LN, London, Vereinigtes Königreich
- 0208450 0005
- manhattan-tv.com/contact
- manhattan-tv.com
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Das haben sich andere Leute angesehen
Numerous recording failures and…
Numerous recording failures and glitches make the dvr I have very problematic. Why can't we just have things that do what they're selling points say?
had a T4-R 1T hard drive locked up…
had a T4-R 1T hard drive locked up after a year wouldn't reset had a 2 year warranty ,unable to get in touch with anyone from Manhattan purchased set from Amazon ,Amazon were brilliant got a full refund
Rubbish buy Humax even though they dont…
Rubbish buy Humax even though they dont make them anymore get on off eBay Manhattan pictures rough why have they released this machine without testing ut 250 pounds wasted
I have bought a T4-R recorder
I have bought a T4-R recorder. The box and it's performance is superb. The controller is small, buttons too close together, all similar shape so cannot be operated by feel only. The buttons are very close together in the centre. My previous controller(Humax) was easy to use without looking. Some buttons were rectangular, some taller than others, it was larger so there was more space. Hope you make a better one. However, you recorder is well thought out. Ron5
Excellent customer services (Travis).
My Manhattan T3R has seen years of service, well out of any warranty period. I experienced some hard drive problems which, I suspected, would have resulted in a sales pitch for a replacement.
On the contrary, Travis set out all the steps I needed to reset the system.
I'm very happy with both the speed of response and the advice given.
My box keeps freezing
My box keeps freezing. Your watching a programme and try to get the guide up and nothing. It won't change channel or anything have to pull mains lead out of the back and back in again to restart it, that means if your recording you will loose that. Utter rubbish only a few months old too
Manhattan Freely box mostly good but…
Manhattan Freely box mostly good but for us not suitable for main TV as important channels missing, Sky Mix, RTE1, Rte2 and TG4. Let's hope future updates get this sorted, the fact that you enter our post code on setup should really have resolved the Rte issue as it's available on Freeview with an aerial.
Manhattan s4-r 1TB box
Previously had a Humax1100s freesat box and decided to update and bought the Manhattan S4-R 1TB...big mistake! Connected the cables and to the box through the Sat In 1 and Sat In 2 connections. I was able to get channels, but try and record a different channel to the one you are watching, was when things did not happen. I could only record a channel if I watched it...which defeats the purpose of spending £279 on a box which was supposed to record at least 3 or 4 different channels while watching another. Tried customer service and A**** told me to buy an LNB and that would sort it. Got the feeling that he just wanted to fob me off as for most of the call he was silent after I asked something. I at one point had to ask if he was still there!! Save your money, or go to another less expensive piece of rubbish!
This is crap
This is crap. Please don't even think about buying this rubbish
Bought a Manhattan freesat box SR-4…
Bought a Manhattan freesat box SR-4 last Saturday . It will not record and everything that they have e-mailed me has failed to make it work. When trying to record I get Hard Drive error speak to Manhattan support. Every day this week I have e-mails but what they have suggested does not work. Today I'm told take it back and get another one. Not having spare cash to buy another one and wait for days to get a refund this is not acceptable. So after spending £259.99 I have a usless box.
Exceptional service by Manhattan
Had a problem with a Manhattan Aero Freely box that was only about six weeks old. Changing the batteries cured the problem but Manhattan of their own accord sent a replacement remote as they thought it might have a fault causing the batteries to discharge. It would seem the problem was with the batteries as the original remote works perfectly with no more problems.
Manhattan responded to my original contact quickly and helpfully. The Freely box combines Freely and Tivo so that everything integrates seamlessly together. Our ageing aerial and dish can now be removed and with a separate Freely box we don't have to worry that any new TV we purchase needs to have Freely built in.
£200 TV box which does not have Netflix
My Humax Freesat box was going wrong and we needed to replace it, we got a Manhattan SR-4 500GB TV Recorder. Set it up and could not see how to get on to Netflix which was on my old box and, you cannot add apps. I phoned Manhattan up to ask how I can get Netflix and was told none of there boxes come with Netflix apart from one which I believe they said was called Apollo. What a joke I got a TV box that is not fit for purpose and the retailer will not take it back because I have tried to set it up, so I have a box that cost over £240 with insurance that does not have Netflix. Just fill like I've been ripped off.
Appalling customer service and broke after a week
Bought a Manhattan T4-R box less than a week ago and now it won't display on the TV. Tried all the obvious things but nothing so phoned technical support.
Hardly had a chance to explain the issue when the lady on the phone kept cutting me off asking me to try things I had already tried (which I had explained). She then asked who the engineer needed to speak to and I explained my aunt. She said, yes but who will he speak to what is the name. I told her the name and she immediately accused me of being rude!!!!
Absolutely shocking customer service when you have paid £170 for something that stops working after a week. Avoid.
Brilliant Aero and brilliant customer support…
As I have a very poor aerial reception where I live I was really keen to get a new Aero when it was released. Such was the demand I had great difficulty. I contacted Manhattan customer support and they provided immediate assistance, directing me to another supplier - and bothered to follow up on it.
I am delighted with the box, it has transformed my viewing. But I then encountered some issues with the remote. Again, Manhattan responded, provided assistance and have worked themselves to identify the issue. Having done so they have come back again and are sending me an updated remote. All companies have problems but the strength of a good one lies in how it deals with these. Full marks to Manhattan, a great company to do business with. Thank you (and Alex in particular).
Reviews can be so misleading.
I purchased my Manhattans T4-R after reading many glowing reviews……..big mistake !
In the past I have always trusted Humax boxes; solid reliable boxes, with superb user interface that never let me down.
My Manhattan T4-R is absolutely rubbish; It fails to record on a regular basis, the fast forwards and rewind functions are Stone Age (you need to press play/pause in order to alternate between FF and FB, it is so annoying)…..and finally the build quality and the remote are totally naff.
When I have the money I will replace it with a Humax/BT 4K box.
Who writes the reviews? …….have they really tried living with this ‘junk box’ ?
All that said; I only have myself to blame for being gullible.
Whilst the machines are new they work…
Whilst the machines are new they work great... after about 6 to 9 months they start glitching... I sent one back but bought a 2nd one thinking it .might have been a one off ?... BUT it seems this 2nd box is starting to do the same thing... already glitching... not recording some series records... and sometimes ' no signal' so I have a feeling I will be rooting out my receipt for this one this week... its such a shame as I really like the box when its new... the only gripe I had with it was having to watch NETFLIX via my smart tv as T4R doesn't have that...
what a breath of fresh air for this…
what a breath of fresh air for this very well priced unit giving all that I need, very easy to set up and just works what more can you want?
Excellent support team.
Raised a query which was dealt with by David from the support team in January about lip syncing issues with dolby digital . David provided extensive knowledge and was able to provide excellent support and resolution in a way that was understood. Thank you
Dull as dishwater
Had bought this tv recorder with high expectations but sadly came down to earth with a bump.
The picture quality is wishywashy and lacks any vibrancy
The first thing I checked was the aerial which was giving a reading of. 98 -100%
If I disconnect the box and use tv freeview picture is perfect
Constantly get on screen message HARD…
Constantly get on screen message HARD drive faulty and you have to format the hard drive and loose all your recordings. Message from Manhatan tells me to unplug for five minutes plug back in and format hard drive but this fix lasts about a week.
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