This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Mehr ansehen
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Das sagen Bewerter
We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendm... Mehr ansehen
Unternehmen hat geantwortet
I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming... Mehr ansehen
Unternehmen hat geantwortet
First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Vom Unternehmen geschrieben
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Kontaktinformationen
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Vereinigtes Königreich
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
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Cheryl smith has gone above and beyond…
Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it up! I highly recommend magic breaks and even more so Cheryl ! Thank you so much I went into this like looking for a needle in a haystack didn’t know where to start trying to find our dream holiday! So thank you so much for making this so easy!

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5 Star Service from Kerry at Magic Breaks
Originally spoke to Kerry from Magic Breaks as needed to check/change some details for an upcoming trip to DLP, she was so friendly, helpful and fast to reply to emails that when we was booking to go back again we got straight in touch with her and booked directly, she always goes above and beyond and nothing is too much trouble, highly recommended and also thanks again for all the help!

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Easy to use
Easy to use. Easy to compare different available hotels. Flexibility of payment

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Booked by email. So easy and helpful
I booked my Florida holiday via email with a lovely sales adviser named Cheryl.
I booked flights, hotel, park tickets and car hire all together. Cheryl was very patient with me while I checked out the hotels and distances etc, and adjusted the details accordingly. I really couldn’t have booked this holiday without her help, so thanks Cheryl! I highly recommend doing it by email. It’s much easier and I do believe they can get you the best deal. Mine certainly was! 😆

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Cheryl smith has been lovely she…
Cheryl smith has been lovely she answered every question and has done her best to help me book my holiday 10/10

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Excellent customer service
Cheryl has been really helpful, giving useful advice and tips and making the booking process really simple for us. She kept quotes clear and despite me changing my mind many times she managed to find us exactly what we were looking for.

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Alex was very swift in replying to my…
Alex was very swift in replying to my questions and made the booking process very simple and easy.

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Disneyland Paris
Alex picked up my email request shortly before Christmas and was so helpful from the start. This is my first time using Magic Breaks, we are a family of 7 travelling and Alex was on hand to answer any questions very quickly. I would definitely recommend Magic Breaks to my friends and family.

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Cheryl has been fantastic
Cheryl has been fantastic, knowledgeable and extremely patient with us and happy to answer any questions and offer different packages and dates so we could make an informed decision.

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Reliable, straightforward service
Helpful employees, easy booking, simple and clear process. This was our 8th time using them and am about to book for the 9th

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Disneyland Paris
Alex was phenomenal in helping me plan and book my first trip to Disneyland Paris for my family of 5. She was professional, answered any questions and concerns I had especially being a first time traveller to Disney. She had a great knowledge and background of Disney which really helped. Such a smooth easy progress in booking through Alex. I highly recommend.

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Great experience with Magic Breaks…
Great experience with Magic Breaks today, very quick and polite responses with any questions and seamless booking.

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Cheryl was absolutely wonderful
Cheryl was absolutely wonderful, so kind & patient. I’m very indecisive and Cheryl did multiple quotes and answered all my questions promptly and in depth.
Nothing seemed like too much trouble and she helped me book my families next Disney trip.

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Had the most helpful experience from…
Had the most helpful experience from Leah Alford , booking for a party of 9 for my 60th in June 2026 and she was so helpful and got me the best value , always replied back straight away to my emails and rang me to ensure I was getting my magical 60th memories with my family . Leah you have been a star and I can’t thank you enough

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Friendly, efficient & a great deal!
This is the second time I've used Magic Breaks to book a theme park holiday - this time it was to book a trip to Efteling in The Netherlands, a park they've just started working with.
Kian helped to find a great deal for both accommodation, tickets and travel - much more efficiently than if I'd tried to do this independently. It was all so easy! Many thanks.

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Great Service from Cheryl
Cheryl has been brilliant from start to finish. We had quite a few questions and changes along the way, and she was always patient, clear, and genuinely helpful.
She took the time to explain things properly, double-checked details for us, and made sure everything was right rather than rushing us into anything. Communication was quick and reassuring, and it really felt like she was trying to help us get the best trip, not just make a sale.
Thanks to Cheryl, the whole booking process felt straightforward and stress-free. Would definitely recommend her.

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Cheryl was amazing helped us out with a…
Cheryl was amazing helped us out with a last minute get away for my son finishing treatment for his cancer this year! We are so so happy we now have our holiday booked! All thanks to Cheryl!

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Easy to book, terrible to change or talk to a person
This is a tough one because I’ve used them in the past and loved them. Just tried to use them again and a different experience. Here is where they work. Filling out the form for a new booking and getting a confirmation and form back to pay and book. That part is great! Where it breaks down is if you need customer support. I’ve been emailing with the. For two weeks now about changing the dates of one room and adding an additional date. Very long gaps in responses and two weeks later I still have no confirmation. Tried to take it off email and no luck. The what’s ap is a bot and tells you no agents available. When you call they have a message telling you to email them. If your looking for personal customer service unfortunately they don’t seem to be the agents to turn to.

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Can't fault our experience with Magic Breaks, a most magical Christmas!
Can't fault our experience with Magic Breaks. Second time booking a trip to Disneyland Paris with Magic Breaks and everything was sorted for us without issues. Special thanks to Alex who assisted in booking our trip. Most helpful, and quick to respond to my requests, sending a quote and processing our booking. And at 8.30 pm on Christmas Eve no less. I want to thank you again for all your help.

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Highly recommend
Started looking at deals today for visiting Disney next year, Alex was super helpful with the whole process. Sent me over all the details and checked the best deal for me. I also made an error on one of the dates of births which was fixed instantly with no problems.

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