Made By Mitchell Bewertungen 

395
•
TrustScore 2 von 5

1.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Bought from TikTok shop on a 3 for 2 offer… on receiving it from Relay, the package had been slit open and an item stolen, raised a refund request with TikTok who said it had been refused as it was ‘s... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Scam company who only takes your money and doesnt delivery products. Tried all their platforms to contact them with no reply - made multiple attempts to find where my order was - nothing. Just dont r... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Bought made by Mitchell products off their tik tok shop in their auction. I was supposed to have received six full sized items and only received five. It took days for them to answer my communicatio... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My second order disappeared, and nowhere to be seen after a month. I experienced no problems on my first order and loved the products! Unfortunately my second order disappeared during shipping. I sa... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kosmetikgeschäft
  2. Kosmetikproduktanbieter
  3. Kosmetikproduktehersteller

Vom Unternehmen geschrieben

Made by Mitchell offers a fresh new take on your cruelty free cosmetics, packing a whole lot of pigment, quality and serious value for money… Blushers, brushes, eyeshadow & pressed pigment palettes, bronzers/contours, make up organiser cases, and so much more! @mmmmitchell has earned his place in the cosmetics market by offering holy grail products, such as the brand’s hero product Blursh, that have exploded on to the market… It’s all here, we’re putting the heart into art ♡ www.madebymitchell.co.uk.


Kontaktinformationen

1.8

Mangelhaft

TrustScore 2 von 5

395 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.8

Alle Bewertungen

(395)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent products, will be back for more!

I recently purchased the Curve Case in Medium and the Blursh Lights in 'Drip Drip' from Made by Mitchell, and my experience has been nothing short of excellent! The Curve Case’s creamy formula delivers striking pigment that shows up beautifully on my tanned skin and lasts all day. The Blursh Lights in 'Drip Drip' are simply mesmerizing—a stunning, glittery highlight that’s perfect for a night out or adding a touch of sparkle. The quality exceeded my expectations.

Ordering directly from their website was a breeze, and the DHL shipping they opt for was impressively fast. Despite some mixed reviews on Trustpilot, I’ve been thoroughly impressed with both the products and the service. I can’t wait to try more from Made by Mitchell!

16. August 2024
Made By Mitchell-Logo

Antwort von Made By Mitchell

Thank you for your lovely feedback. We are very happy you love our products. MBM team x

Bewertet mit 5 von 5 Sternen

made by mitchell curve case-light

ordered this product and came in 5 days. i’ve got to say i really love this brand. packaging of product and the packaging the product came in is so beautiful and good quality.

i love love love the product aswell the shade variety in the one palette is exceptional. the fact i can use theirs a bronzer and blush i can use when i’m tan and another when i’m pale is just amazing and the formula is PERFECT

anyways i could keep on rambling on how much i love all their products but i’ll stop for now. mitchell your product really are the best. well done👏🏼💝✨

27. Juli 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Thank you so much for your kind words, we appreciate all the support 💚

Bewertet mit 1 von 5 Sternen

Brought a bundle

Brought a bundle, advertised as £70 worth of products, absolutely shocking is the only way to decribe what I received! Glitter silver blush, electric blue blush 😅 rubbish handcream...it's like water, a makeup blender, I buy these for £1 and a very small makeup brush which is the only thing I actually use. VERY expensive mistake, no reply from customer service when I messaged to question the value of these 'unusable products' shocking company, shocking products and shocking customer service, buyer beware
2 months and a reply on here with contact customer services?? I have already with no response at all, disgusting company with absolutely no customer service at all

28. Juni 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Hi we are very sorry that you are disappointed with your purchase. Could you please contact our customer service team via our website and they can help get this resolved for you 💚

Bewertet mit 1 von 5 Sternen

Worse purchase ever!

Purchased a mystery bundle for a reduced price of £15, it claimed the items were worth around £70. To be honest the quality was shockingly bad and probably no more than £10 worth.
What was supposed to be everyday makeup items, turned out to be poor quality glitters, sponges etc
I didn’t necessarily expect to like everything as that’s the gamble you take, but I didn’t expect a whole package of items they obviously cannot sell.
Tried to contact the company to complain, but have been going around in circles to get a resolution. Eventually was informed I would have to return the items at more expense to me, to get a refund! Whatever you do don’t make the same mistake as me! Big con!

27. Juni 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

We are very sorry you are unhappy with your purchase. Mystery's are packed at random as explained in the description, you can receive any random item of ours. If you returned your items we would issue the full refund 💚

Bewertet mit 1 von 5 Sternen

Awful Bundle

Ordered the mystery bundle after watching video reviews, what a waste of money!!
Eye liner in electric blue broken tip and eye gel in electric blue (really we are not in the psychedelic 70’s).
I know you take a chance with these bundles but it seems they get rid of all the crap that no on orders. The bundles you see reviewed have great items in and are probably paid reviews who say they have received fantastic items!!!
NEVER EVER AGAIN WILL I BUY MADE BY MITCHELL PRODUCTS!!!

3. Juli 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

We are very sorry you are unhappy with your purchase. Mystery's are packed at random as explained in the description, you can receive any random item of ours. If you returned your items we would issue the full refund 💚

Bewertet mit 1 von 5 Sternen

Would give zero stars

Would give zero stars
Brought two bundles ,the three and six bundle ..I know it's gonna be pot luck .. but products are shxt
Blush/ contour brush cheap( I have better quality brushes from temu)
Brown lip liner,goes on a shxxty diarrhoea greenish brown colour. The blursh ( liquid blusher) one a silvery/ gold colour the other a dark brown. Lip gloss a horrid pale pink.
I think they dump products that don't sell on these bundles and to make it worse £4.95 delivery
Give me cosmetics quid cheaper and in a box not just a A5 jiffy bag

1. Juli 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

We are very sorry you are unhappy with your purchase. Mystery's are packed at random as explained in the description, you can receive any random item of ours. If you returned your items we would issue the full refund 💚

Bewertet mit 1 von 5 Sternen

Awful

Disgusting brought two items from the TikTok shop only one item arrived and they are taking days to rectify and give me and update will not be shopping with them again or use TikTok

25. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful products

I have ordered numerous times from their tik tok shop and from beauty bay and all the products I have received have been of excellent quality. I am building up a collection of made by mitchell products and it is wonderful to support such an inclusive make up brand

3. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

0/10 customer service

First time (and last time!) buyer of a Made By Mitchell product.

The item (curve case) arrived and I was overwhelmed with disappointment. The colours in the pallet no way resembles what has been on their social media and web page. The brown shades of bronzer & contour are green/ grey in my pallet.

I sent a message to their customer service team including comparison images and was simple told there's no issue - and I'm now being ignored.

I paid through PayPal for my item so I've opened a case - which too is being ignored!!! I am hoping paypal save the day.

I try and support "small businesses" where i can, but £30 is a lot of money for a pallet - especially when half the colours are unusable. I definitely will not be buying from this company again. Customer service leaves alot to be desired - this issue could have swiftly been resolved by them and I'd have been tempted to buy from them again- instead they've lost all my future custom.
Customers - proceed with caution

Edited to add - thank God for paypal! MbM have continued to ignore this case despite receiving the returned item.

EDITED TO ADD - I wrote this in May and get a reply in August, this is a prime example of their customer service. Still recommend avoiding!

24. Mai 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Hi we are very sorry about this, please contact our customer service team again with your order number and if they have received your return you will be refunded in full 💚

Bewertet mit 1 von 5 Sternen

I had originally tried my sisters blush…

I had originally tried my sisters blush and it was rubbish, since then I’d only heard bad reviews, however I decided to ignore these and bought the curve case after seeing good reviews all over tik tok I understand those accounts are payed to say good things but I decided to give it another chance. The curve case is terrible it lasts under an hour, doesn’t stay on and takes off your makeup in the areas you put it and is most certainly not worth £5 never mind £30. Won’t be purchasing from this brand again.

2. Mai 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

We are very sorry you are disappointed with our product 💚

Bewertet mit 1 von 5 Sternen

I had a severe allergic reaction to…

I had a severe allergic reaction to these products (I’ve never had a reaction like this before). Awful swelling on my eyes from drip drip.
I sent a polite message on the chat explaining my issues and got a short and quite unhelpful response. When I replied, I didn’t (and still haven’t) get a reply for 4 days. Gutted because I did actually really like the products and wanted to buy more but I’m now worried I’ll have this reaction to all products. My purchases are now useless to me and I expected Atleast an apology/ compensation for my now useless products. I’m hardily surprised to see all these awful reviews because the customer service was really not up to scratch and needs improving.

5. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

mystery bundle

i ordered the mystery bundle and the products i got was amazing. first time ordering and definitely will not be the last. its all got very good pigment and none of it smudges

-i got a blursh in the shade sweet cheeks
-i got another blursh in the drip drip shade
-i got the softest beauty blender
-a brush in the size me11 or mc11
-a graph-ink liquid liner in the shade black milk
- and a all lip no trip in the shade cutie patootie

all of it will definitely be used thank you so much x

22. April 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Thank you so much for your support we appreciate it so much 💚

Bewertet mit 5 von 5 Sternen

Great service, great products

Ordered the item on 09/04, delivered on 11/04 via DPD, no issues at all, the product is gorgeous, packaged beautifully, highly pigmented black lipstick with no transfer once dry. I see some people complaining about scent, but my items don't have any kind of smell, and the products feel pretty weightless when wearing as well, so perfect for gigs and festivals. I will say I ordered directly from the MBM website and not tiktok shop, which seems to be where a lot of the issues are coming from.

11. April 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Thank you so much for your support we appreciate it so much 💚

Bewertet mit 5 von 5 Sternen

Amazing Makeup

I’ve bought a few bits from Made By Mitchell over the past few months and absolutely love it all😍😍😍

3. April 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Thank you so much for your support we appreciate it so much 💚

Bewertet mit 2 von 5 Sternen

Gloss

Ordered a lip gloss which arrived with an awful cheesy fishy stench. I didn’t realise until after the refund return date and they said they couldn’t do anything. Would reccomend unless you want that smell.

2. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The most awful customer service- I…

The most awful customer service- I ordered a case as a gift for my daughter on the 11th March. DPD lost the order and said I would need to take the matter up with Made By Mitchell as they are the customer. Have tried to contact Made By Mitchell by email, over web chat and via social media….trying to get a response is so slow and unhelpful…there weeks on and still no case nor refund. I was told I would receive a refund a week ago and have had no interaction or response since. So I am £35 down with nothing to show…terrible service

26. März 2024
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Hi we are very sorry you have experienced an issue with the delivery of your order. Please could you contact our customer service team via our website so we can rectify this for you 💚

Bewertet mit 1 von 5 Sternen

Sent back 4 new Palettes as the quality…

Sent back 4 new Palettes as the quality promised vs received were nowhere near the same. My refund got accepted. I sent it back on the same day I received it and they have just messaged me to say they will not give me my £54 refund because the product is used! I told them I was sending the product back because the swatches were awful so obviously they were used. Just cancelled a £150 order as I'm so bored of this business treating their customers like crud. I can't wait for Tiktok to get banned so I don't have to see their fake ads everywhere

21. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Almost 3 months and my review is still missing on the website.

Update: still no review posted as of 22/08/2024

I ordered from them back in December because I'd heard so many great things about the products. I got a Drip Drip mystery bundle, the Blursh Lights in Nova Nights and the original Blursh in Cherry Cola. I was somewhat disappointed by what came in my bundle, but I wasn't expecting to get perfect products. The Blursh Lights was disappointing too, as the product never dries down like the shade Drip Drip does and doesn't stay in place even if you powder it. I tried it on my eyes as a base to a similar shade of eyeshadow that I packed ontop of it and it had creased within 30 minutes. But I was moreso disappointed by the original Blursh. When myself and my friends all looked at shades, none of us noticed that any of them contain glitter/shimmer and the desciption claimed it was a "satin powder matte finish". Upon arrival and swatching, the shade had a gold shimmer in it which wasn't what I really wanted. I was hoping for something I could use for both my femme and masculine makeup looks and shimmer doesn't work for what I want out of my masc makeup. I also found the product to be extremely difficult to use, as it doesn't blend out very well and dries so fast that you barely have time to blend it anyway. I've found a way to make it work for me but I'm still disappointed, especially when they claim these are "highly blendable" on the website. After a couple days of trying it, I decided to leave a review. I submitted a review to the Made By Mitchell website where I believe I gave it 2 stars and explained about the shimmer and how difficult it is to blend due to how fast it dies at the end of December or start of January. Sadly I cannot remember the exact date, as it has been a while. However, it is now 19/03/2023 and my review has still not been published. Almost 3 months and they won't put up an honest review of their product? With their products being extremely average for a higher price point, and their lack of honest regarding reviews, I'd recommend saving your money and shopping elsewhere.

28. Dezember 2023
Bewertung ohne vorherige Einladung
Made By Mitchell-Logo

Antwort von Made By Mitchell

Hi we are very sorry you are disappointed with our products. We are trying are upmost best to make sure all our customers are happy with their purchases. Your reviews are very important to us and we take all your feedback on board 💚

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr