LyteHosting LLC Bewertungen 131

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Satisfied with their service and the support team has been responsive. I love that they make use of humans instead of AI for their support team.

Bewertet mit 5 von 5 Sternen

My name is LASISI OMOTAYO, I love ❤ ltyehosting llc swift response to finding solution to our challenge on their hosting. and untiring supportive mindset to bring solution to their client challen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I believe they have few, if any, technical team members in this company. I bought a hosting plan, encountered a technical problem, raised a ticket, and didn't get a response or solution for up to 48 h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Seriously it's my first time using lytehosting... For over years now I have been using other platform..... I WAS very happy with there swift response on any issue I enchanter during my purchase and mo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Web-Hosting-Unternehmen

Vom Unternehmen geschrieben

We offer the best and reliable services. No downtime. No security issue. If your website is your personal business, we want you to succeed. A ton of website hosting options, 99.9% uptime guarantee, free SSL certificate, easy WordPress installs and other CMS.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

131 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Fair Support, Unstable Service Quality

UPDATE:
WhatsApp support is a lot more responsive. Hopefully, their service quality returns to normal.
------------------------------------------------------------------------------------------------------------------------------
Over the last two years, I have migrated nearly 10 of my websites to Lytehosting. The experience had been good until recently (about 2-3 weeks ago). Since then, everyone of my websites with them have had a reasonable amount of downtime - frequent enough to raise concern. Their support had always been poor. Most times, they send you Googled answer to your issues - they do not know any better.
For non-critical projects, it is a good option to consider but do not count on their support.

12. Februar 2025
Bewertung ohne vorherige Einladung
LyteHosting LLC-Logo

Antwort von LyteHosting LLC

Thank you for your feedback and loyalty over the past two years. We’re truly sorry if our support felt impersonal and that you experienced downtime. Please note that our servers have been stable; the issues you’re facing may be due to technical challenges specific to your website configuration. We take your concerns seriously and would appreciate the opportunity to investigate further.

Could you please update your Trustpilot details or contact us directly at support@lytehosting.com so we can reach out? We are committed to resolving this promptly and ensuring a better experience moving forward.

Bewertet mit 1 von 5 Sternen

Lytehosting is folding …

It is appalling to know that the promising hosting company is now so bad that even processing refund takes 2months and yet refunds won't get processed... From their behavior this company is folding... I lost my job because I hosted an international company with them...A premium shared hosting server can't have 60%uptime on their platform... That is how bad they have degraded.

1. Januar 2025
Bewertung ohne vorherige Einladung
LyteHosting LLC-Logo

Antwort von LyteHosting LLC

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced and want to assure you that your concerns are being taken very seriously.

Our records indicate that your refund was processed on January 29, 2025. Following your inquiry, we reached out to our account management team, and they have confirmed that all necessary steps are being taken to finalize the refund as soon as possible. We understand that any delay can be frustrating, and we are committed to resolving this matter promptly.

Regarding your comments on server uptime, please know that we continuously monitor our systems to ensure that our uptime remains at industry-leading levels.

Additionally, we have been trying to reach you by phone, but unfortunately, the number we have on our website appears to be unreachable. We kindly ask that you update your contact information to help us communicate with you more effectively in the future.

We value your business and would appreciate the opportunity to discuss your experience further so that we can address any remaining issues. Please feel free to contact us directly support@lytehosting.com. Our goal is to regain your trust and deliver the exceptional service our customers deserve.

Thank you for your patience and understanding.

Bewertet mit 1 von 5 Sternen

Lytehosting - One chance bus...

This is one chance bus.... Firstly when you joined things will start working fine, but later it would be disaster and disappointment.

The worst thing is that - they can't even able to fix a serious technical issue, as you you watch sites being destroyed and damaged.

I regret joining them.... If you love your site DON'T join them, because most of the positives reviews you're seeing here are sponsored ones, not from real users who used their services.

1. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Extremely Disappointing Experience with LyteHosting

I rarely leave negative reviews, but my experience with LyteHosting has been beyond frustrating. After purchasing their hosting service, I’ve been left with no support and no resolution for Weeks. Despite multiple attempts to reach out to their support team through various channels, I’ve received no response.

Here’s what I’ve encountered:

Lack of Support: I’ve reached out multiple times, only to be met with complete silence. It's unacceptable to spend money on a service and get no response when issues arise.

No Transparency: There is no clear information about response times or any indication of when my issue would be resolved. The lack of communication is frustrating, and it's been weeks without any follow-up.

Unresponsive Customer Service: I've tried every method of contact, and they just don’t reply. It seems impossible to get any kind of resolution. No acknowledgment of my concerns, no help with my situation—just silence.

I wouldn’t recommend LyteHosting to anyone looking for reliable hosting or customer service. At this point, it feels like they’ve taken my money and disappeared. If you’re considering using their services, think twice.

I’ve been left with no choice but to escalate my complaint and seek a refund through other means. It’s incredibly disappointing, and I sincerely hope no one else has to go through what I have.

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stay Away For Your Mental Health

Lytehosting has unfortunately become one of the worst hosting platforms I’ve ever used. A few months ago, their services were commendable, but it seems there has been a change in management that has led to a significant drop in quality.

I currently have over eight domains hosted on their platform, and I am counting the days until they expire so I can move them elsewhere. Here are the key issues I’ve faced:

Customer Support: They are extremely slow to respond to inquiries, leaving customers stranded for days or weeks without resolutions.
Funds Management: They have been holding my funds hostage for weeks now, which is unacceptable and unprofessional.
Overall Service Quality: The platform’s performance and reliability have deteriorated drastically, making it a source of constant frustration.
If you value your mental health and business operations, I strongly advise avoiding this company.

I will provide updates to this review as the situation evolves. For now, I urge others to be cautious and seek alternative hosting providers.

Be wise.

18. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I can't even recommend to my enemy

I can't even recommend to my enemy, customer service is the worst I have ever seen, they will take 24 hours to reply your ticket and still end up asking you what your problem is after you already sent them the details in first ticket, just avoid them I really regret using them

20. November 2024
Bewertung ohne vorherige Einladung
LyteHosting LLC-Logo

Antwort von LyteHosting LLC

We sincerely apologize for your frustrating experience with our support service. Over the past few days, we've been experiencing an unusually high volume of support tickets, which has impacted our response times. While this explains the delay, it doesn't excuse it.

We recently sent communications to all customers requesting them to review their tickets and inform us if any issues remain unresolved. We're actively working to improve our response times and ensure better continuity in ticket handling to avoid asking for information that was previously provided.

We take no pleasure in creating difficulties for our customers - quite the opposite. Our goal is to provide efficient, helpful support. We've noted your feedback and are using it to improve our service delivery.
If you're still experiencing any issues, please contact us directly with your ticket number, and we'll prioritize resolving your concerns.

Bewertet mit 1 von 5 Sternen

Super Bad Hosting

for your own metal health , just avoid this hosting provider,
The will ignore at most important time.
customer services is super bad.
I deeply regret the day i found about this useless company.

i wrote more that 10 ticket they ignored me for 8days and still counting.
Lytehosting need to shut down for Good

23. Oktober 2024
Bewertung ohne vorherige Einladung
LyteHosting LLC-Logo

Antwort von LyteHosting LLC

We deeply regret your negative experience and the frustration caused by delayed responses to your tickets. We understand that waiting 8 days for a response is completely unacceptable, and we sincerely apologize for this breakdown in our support service. We also acknowledge our delay in responding to this review, which further demonstrates the issues you experienced with our response times.

We are currently experiencing an unprecedented volume of support tickets, but this should not result in such extended delays. We've recently implemented measures to address all pending tickets and have sent communications to all customers to review their unresolved issues.

If you could provide your ticket numbers, we will immediately escalate your case and ensure your concerns are addressed promptly. We are committed to making this right.

We value every customer and are actively working to improve both our support response times and our review response times to better serve our customers.

Bewertet mit 1 von 5 Sternen

Their customers support is bad

Their customers support is bad, they will not handle you problem on time, change policy at will without informing the users, they don't keep to their words, I requested for refund from them because the service was not what dey said dey offer, up till now I haven't gotten the refund ticket as not been updated going 2 weeks now, I won't advise anyone to use their services

9. Oktober 2024
Bewertung ohne vorherige Einladung
LyteHosting LLC-Logo

Antwort von LyteHosting LLC

We sincerely apologize for your experience. We want to clarify that we have already submitted your refund request to the payment processor. Any delay is occurring at the processor's end, not from our side.

For your security, all refunds are processed through your original payment method via the payment processor you used for the initial transaction.

Please provide your ticket number so we can:

Review your case details
Follow up with the payment processor
Provide you with a detailed status update

We take all refund requests seriously and want to ensure yours is properly processed.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr