Luxy Moon Bewertungen 

I ordered a crossbody purse from their site that took over a week just to ship. When I received it, the quality of the material initially seemed okay and I liked how it looked but the loop that attached the shoulder strap to the body of the purse broke within 3 uses. I contacted Luxy Moon about either a refund or replacement but because it was over their 14 day return window they said they couldn't do anything about it. I contacted them 17 days after the delivery date, that's only THREE DAYS past their window. They didn't even reply to a second email I sent them. Now I'm out $80 and have a purse I can't even use.

Edit: I had wrote a similar review directly on their site along with a picture of the purse and they removed it. DO NOT trust this company or the reviews on their site. They clearly don’t stand by their own product.

Did not receive the product yet. Still waiting.

I'm changing where I go get my pedicure, I'll be back your my new place. Thanks.

I really love this bag, but one little problem, but one little thing- as I got it one of the little crystal fell out.

Updating: Luxy Moon just contacted me and apologized. They said they thought my issue was resolved and agreed to replace my order. Now I will be getting the perfect black leather purse as the red was out of stock. We all need a great black purse, right? I will update again when it gets here.
I ordered the perfect red leather purse on their site and was so excited to found one I like so much. then I waited, and yeah! FedEx emailed and texted that it was delivered. As soon as I got home, I asked my daughter where my package was. She's home all day with my grandson and granddaughter and our dog lets us know when ANYONE gets near our house...no package. Nothing was delivered. No, it's not at the neighbors. Yes, they have the correct address. FedEx gets a big fat 1 start also as they have been worse to work with than Luxy Moon. So neither one will replace the purse or refund me my month. Luxy didn't even offer a discount for a replacement, I'm screwed out of $90. Yep, not ordering from again.

I was told the purse I purchased was not available four days after placing the order. Then I selected a replacement but it has not been sent out yet. Luxy does not have customer service number to call so I sent an email and was advised the warehouse is backed up and they don’t know when it will be shipped. I am very disappointed in my first experience purchasing from Luxy! I wish I had purchased the purse elsewhere.

Great product, timely delivery. Love my new purse!

The quality of the item is not as advertised. The colors are not the same either. Disappointed to say the least.

This is my first review ever. Luxy Moon is a good company. Received my package via FedEx in a timely manner. Fanny pack I ordered was nice... Good quality. Fanny pack has a leather strap and a leather swatch to show the material it's made of but the fanny pack itself seems to be a little on the thin side re the leather.

Well I order a bag they were out of it I got an email regarding that it wa sour of stock the lady had sent me some pictures of another one I would like I told rher the flower duffel bag I am going on vacation the 12th of March and I need my duffel bag I had paid and she said a tote bag green was out of stock I didn’t want that one....

You are very helpful and I thank you very much.