Same experience as everyone else -- ordered the pillow in February, then given the run around by email once and then the store disappeared. Complete scam!!!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I also received a tracking number stating item delivered but to Québec while I live in Ontario. No response from company . Notified Shop also but no reply yet . Next step to go to my credit card.... Mehr ansehen
I had an amazing experience with LuxuryDream! Their customer service was extremely helpful and responded to all my questions promptly. The product quality exceeded my expectations, and delivery was fa... Mehr ansehen
I agree with other Reviewers that LuxuryDream Co appears to be a SCAM. I ordered a pillow on Feb 6, 2026. Item still not received as of March 4 2026. Canada Post tracking indicates item delivered to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
LuxuryDreamers Uk Uk company
Kontaktinformationen
Vereinigtes Königreich
- luxurydreamersuk@gmail.com
- luxurydream.co
Hat keine negativen Bewertungen beantwortet
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LuxuryDream truly lives up to its name
LuxuryDream truly lives up to its name! Every step of the purchase was smooth, from browsing to checkout. The items arrived in perfect condition, and I’m very impressed with their attention to detail. Definitely a 5-star experience!
I had an amazing experience with…
I had an amazing experience with LuxuryDream! Their customer service was extremely helpful and responded to all my questions promptly. The product quality exceeded my expectations, and delivery was faster than promised. Highly recommend this business to anyone looking for luxury items!
Disappointed and angry.
As with so many others here, I ordered and paid for my pillows on February 13, 2026, and their "3 to 5 day delivery" still hasn't happened as of this writing, March 1. Enquiries via email were ignored and, as you might expect, there's no phone line or chatbot assistance. They sure were super fast taking my money though. I'm super disappointed and will be telling my story to anyone that will listen. This "Dream" is a nightmare.
Terrible customer service
I ordered 2 pillows at the beginning of February 2026 and still have not received them. It is now February 27th. It's been impossible to get through to the company. I have sent a number of emails and not one response from them. Canada post says that the items were delivered.It looks like it was somehow shipped to british columbia and I live in ontario. i'm beyond frustrated.
Scammers
Same as all the others. Ordered the pillow January 3 tracking shows it delivered to Niagara Falls Ontario and I live in BC. All emails I’ve sent are ignored. Sad how these scammers are allowed to keep posting on Facebook
I ordered this Luxury Dream Pillow on…
I ordered this Luxury Dream Pillow on February 04,2026 and recieved an email telling it it was delivered.
"I DID NOT" recieved it.
I email the company and they did not reply to me
This is a SCAM
This is a scam
This is a scam. Ordered a pillow at the end of January, they took my payment and sent me a tracking number a few days later, however it was delivered to an address in a city 4 hours away. I have sent several emails with no response, the phone number doesn't work. Do not buy.
Yup, Scam
Yup, I fell for it. Never received a pillow. Tracking number doesn't work. I've been emailing with them for weeks and they just talk in circles. Do NOT Order this pillow. #luxurydreampillow
I received an email that it was…
I received an email that it was delivered. It was not. Three emails sent and no replies. This is definitely a scam. So fed up with these scammers. Do not order from this company.
Customer service replied that they “got…
Customer service replied that they “got me covered “, in first two emails. I followed up and they have ignored me.
Looks like I won’t receive the pillow.🤬
This is a scam
This is a scam. Same as others, shipped to a different address, dead links in email order now.
My order sent via Canada Post was sent…
My order sent via Canada Post was sent to Montreal - I live in Calgary, AB. I have written several emails and no response. Links for contacts or returns, phone numbers etc do not work. What a scam!
Don’t buy from this company
Don’t buy from this company! They claim it was shipped but the tracking number shows to a different address in Ontario! It was purchased Jan 18th and still have not received pillow or refund. They have answered emails but not getting anywhere - they just keep saying they are looking into it. So frustrating!
Total scam don’t buy
Doesn’t come from Montreal Canada and the shipping number I received doesn’t exist.
Realizing now this was likely a scam
Realizing now this was likely a scam. No pillow, no updates to delivery and no response. Ugh!!!
I ordered the pillow on Jan 16th
I ordered the pillow on Jan 16th . I was notified yesterday it was delivered. Well it was delivered to a different province than I live in. I have sent several emails and not one response. Do not buy
Do not Buy!!! I purchased the pillow on January 17
I purchased the pillow on January 17. I saw it on Instagram but then went to their on a browser and bought it from their website and it went through SHOP APP January 17. IT has not moved. They took the money out of my bank and they’ve not answered two or three emails and the phone numbers not assigned. VERY UPSETTING They also had a supposed Trust Pilot rating of 4.8 which i suppose was false as well.
Luxury Pillow: Strange that this “popular pillow that is frequently sold out” has zero reviews!
I came to Trust Pilot to look for reviews on this luxury pillow, but there are zero reviews. With the advertising saying on Facebook that the pillows are frequently sold out because they are so popular and bought up so quickly, I find it very hard to believe that so many shoppers aren’t providing any reviews whatsoever, good or bad. Anyone else find that strange? I won’t be buying this pillow as a result.
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