Supposed to be based on Fife Scotland 🏴. Advert claims fast uk delivery but my torches are coming from China. Waited nearly two weeks for delivery from China.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Still waiting my order despite it supposedly being royal mail express delivery. Tried all ways to track it even through their own company cant get past the log in page. Going back n forth. Been weeks... Mehr ansehen
The lights themselves are fab! And delivery quite fast considering they’re coming from China. However, can’t say the same for your marketing - the advertising I saw was aimed at Christmas shoppers A... Mehr ansehen
I was a little sceptical as adverts can often exaggerate the products performance, especially through Facebook where scams are always in your thought. However, I threw the dice and ordered a couple -... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Product great delivery Shocking
Product great. Poor delivery with no transparency on the fact that the product is coming direct from China. Surely you should buy in bulk and have stock in the UK. This is not an environmentally caring way to ship. I will not be recommending you due to this
Light up your life
Absolutely love the luxelight after using my old spotlight head torch it lights the whole back yard up and is great for fishing to , also brought my son one for Christmas, well happy 😊 👍
Excellent service and the products…
Excellent service and the products impressive quality and great value. I’d strongly recommend the company to friends.
Works well
Works well, very happy with my purchase.
Highly raccomended 👍🏻
Very pleased with my new headtorch .
Ordered Five at a great price delivered…
Ordered Five at a great price delivered on time, very pleased with the head torches.
Fantastic for dog walking
Brought one for me and one for my daughter to walk the dogs, best light I've ever brought lights up so much, great in fields, park etc
Please avoid using this company
Please avoid using this company! I placed an order for a head torch for my dad as a present. After waiting 3 weeks for it to arrive it was sent from China and on opening the packaging it was missing the charging cable. I have emailed them several times and they don’t reply. The head torch is useless if it can’t be charged! I will be raising a dispute with my credit card company to hopefully get a refund.
Scam!
The head torch took ages to be delivered and after several hours of charging it doesn’t work. I have tried to contact the company on the email provided but it’s being returned as email unavailable. There doesn’t seem to be any other way to contact this company so therefore I can’t only conclude that this is a scam. Avoid at all costs!
Update: I now have been contacted by customer services twice asking me the same questions which I have already answered. I am assuming they are doing this to delay everything so it goes over the 30 days so they will then refuse to refund. Absolute SCAM!
I'd give it 0 stars if I could as I…
I'd give it 0 stars if I could as I ordered one in October 2025. No sign of it and no way of communicating with the company
This seems to be a scam
This seems to be a scam. I ordered a headtorch in January 2024. I have chased this up repeatedly and have had no correspondence from the company.
This is not acceptable. They are ignoring me. No refund, no light, no nothing.
AVOID.
Faulty headtorch …
I purchased a head torch in November 2024. It’s sustained a fault where it just flashes and won’t stay on anymore only 10mths old and had a email back from the company and Phoebe said it’s out of warranty now sorry we cannot replace or refund you with a new headtorch. No help whatsoever! AVOID BUYING FROM THIS COMPANY! Amazon do better quality and price!!!
Its less than a year old and used…
Its less than a year old and used twice. I have charged it and within an hour of use its flat. They only give a 30 day warranty. I wont buy again.
Great quality and brightness especially…
Great quality and brightness especially for areas with no plug socket , great fun camping with multipurpose in and around tent, colour options great too and neat and compact , bought 2 to get a deal !
Excellent quality from my 12 garden…
Excellent quality from my 12 garden lights. Quality and as described, really bright and well made. A great addition to the garden and fairly priced. I was worried they weren’t coming as it took 10 days to get them but aside from that no complaints and I love them.
SCAM - NO WARRANTY
SCAM
Bought two head torches and one failed within the first month. Customer service responded asking for a video which I sent and now being ignored. They also claim the warranty is not for a year as per their advertisement.
AVOID
AVOID
AVOID
Company is registered to a 'Jack Kinninmont' but don't seem to get any response no matter how I try.
Not a scam.....
Five stars for the product- as great as it seems in the ads. Did some research before purchasing as I've been caught with 'amazing' ads on Facebook before. It seems there is another company with a similar name who fails to deliver, but this one seemed OK. Delivery time was longer than it stated, so I got worried, but fortunately delivered just before Christmas, and a very happy recipient.
I purchased two head torches
I purchased two head torches, both of which failed to hold a charge and stopped working after 4-6 minutes, despite being charged as per the instructions. I requested an exchange within 30 days, but after an initial response, the company’s customer care went silent. It’s now been escalated to the ombudsman. I strongly advise not purchasing from this company due to their poor customer service and faulty products.
Great product
Ordered 5 headtorches. Very impressed with build quality and the lights are bright! Read a lot of negative reviews, but not experienced any of the issues others have mentioned. Great product.
Poor Product & customer service
I wouldnt recommend ordering from this company. I ordered 2 LED headlights. 1 became faulty after 30 days and they refused to refund or replace even after sending videos of the faulty light. Emailed several times and I just received an automated response, they were not bothered. Overall Poor customer service and no warranty on items plenty of other companies out there you can order this LED headlight from and cheaper.
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