Ordered the new Lusta Lace Wig in Toffee Brunette and I love it! The lace is invisible, the hairline amazing, the color beautiful and the hair is buttery soft! I am so happy I took the leap. Also... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Lovely to deal with, beautiful product. Colour not quite right for me so facilitated a return and refund no issues.
Very poor quality! After 3-4 months, the hair was visibly falling out at the front of the head, and after 5-6 months, also on the sides above the ears. After 7-8 months, the color had completely c... Mehr ansehen
Unternehmen hat geantwortet
It took me a while to reach out to Lusta because I was afraid of change. Once I did, I was disappointed that I had waited so long! The Lusta team has been super responsive, supportive, and understandi... Mehr ansehen
Hat 66 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A huge step and so worth it
I absolutely love my wig. I finally built up the courage to start wearing hair this year and this piece has completely exceeded my expectations.
The free consult before purchasing was so worth it. The team were friendly, supportive and genuinely helpful, which made the whole process feel a lot less overwhelming.
The hair itself is beautiful. It’s soft and silky, really natural looking, and so comfortable to wear. I can run my fingers through it without triggering my sensory issues, which honestly means everything to me.
They matched my colour so well and it looks incredibly realistic.
Thank you Lusta for giving me my confidence back. I have no regrets at all and there is no looking back now. I’ll definitely be coming back again.
Great customer service
Lovely to deal with, beautiful product. Colour not quite right for me so facilitated a return and refund no issues.
Ordered the new wig in Toffee
Ordered the new Lusta Lace Wig in Toffee Brunette and I love it! The lace is invisible, the hairline amazing, the color beautiful and the hair is buttery soft! I am so happy I took the leap.
Also if you have any questions message them, their support team especially Lilli are so kind and helpful!
Toasted Blonde Wig
I own a Lusta topper and love it, but wanted the total freedom a wig can bring. I had never worn a wig before, so was a bit nervous it would “look like a wig”. After playing with the wig to make it “my hair, I feel fabulous in it! My hairdresser cut face framing layers into it and everyone in the salon was blown away by the wig and how real it looks! For the ones who had never met me before, they thought it was my actual hair! The quality is superb, the hair so silky, and the staff at Lusta gave me tips and tricks for wearing it. They walk with you from the first moment they chat with you to make sure you are in love with your hair experience. I am. Thank you for knocking it out of the park, Lusta!! I’ll be back for more🩷
They were super helpful in color…
They were super helpful in color matching and helping me pick a piece. It came quickly in the mail and is absolutely beautiful.
Great products and fenomenal personal…
Great products and fenomenal personal service by Kim and her staff! I now feel so much more relaxed knowing that Lustas products will help me.
Love Lusta
Always a nice experience chatting with Lusta folks for an excellent product
Excellent in all aspects
Beautiful high-quality hair and lots of it. Excellent construction, and comfortable base. My consultant, Kate, provided great support and chose a perfect color match.
Love, Love, Love!
Wow! Everyone at Lusta is beautiful, friendly, knowledgable and helpful! My topper is so beautiful! The hair is so soft, shiny and such a vision! I reached out to a salon here in California which was recommended on the Lusta website and will be having my topper customized!
Thank you Lusta!
Lusta…wow
Lusta…wow! I am so impressed by this amazing company and their dedication to customer service. Hair loss is an extremely sad and overwhelming feeling. I cannot begin to explain how much Lusta has helped me through this difficult time. From ordering my first ever wig in the wrong size, crying over a video chat with the most caring and supportive person, having my wig exchanged for a new size, and teaching me how to make sizing adjustments and feeling comfortable and confident, to ruining it! Lusta even helped connect me with a company that will help repair my wig. The support and care from their team is so amazing! I will be a lifelong fan of Lusta Hair and their entire team! They’ve been there for me through tears of overwhelming panic to tears of pure happiness. Thank you Lusta!
Lilli was absolutely amazing
Lilli was absolutely amazing! She answered all of my questions in my countless emails and was very patient with me. I really enjoyed our virtual appointments. I trusted in her recommendations. As far as my topper I am in love! The quality and color is perfection. Thank you
Great experience, returning customer
I placed my order late December, and requested the signature cut. The hair its beautiful and the cut was perfect. This is my first lace-top topper that I've ordered from Lusta, and I am very happy with it. The quality is great, and this topper is my new go-to daily wear hair
Success of ordering online!!
I have been wearing wigs for 40 years now with my first wig at 16 yrs old. The amazing support I received from Lusta when sourcing a wig online for the first time was so detailed that this time around I was more confident in making decisions on my own. Family, friends coworkers have told me this wig from Lusta is by far the most natural one ever!! Thank you for all your support when my order was stuck at Customs, another layer of stress that I didn’t anticipate and you jumped in to make sure I was able to get my package! ❤️my new hair!!
Over the moon with my Lusta experience!
Hi, I was so excited to receive my 18” Maple Butter Topper! Upon trying it on, it was everything Kimberley and the team had promised on their website and video’s. The colour was such a pretty blond with many different shades to blend. The quality of the hair was just the right density and the human hair was super soft and A Grade condition. The base was just blending into the blond looking realistic and also a beautiful colour at the root. I’d been thinking about the purchase very carefully for some time and I could not be happier with the result! Thank you to all the Lusta team for a stand out quality product, that arrived quickly and efficiently. Thank you for being true to your product and delivering exactly the colours you advertise. Amanda
First time buying a topper online.
I was diagnosed with Androgenic Alopecia when I was 12 years old. I am now nearly 30.
For years I have struggled with my appearance feeling bad about myself, trying to cover up my thinning with root spray, hair fibres and spending so much money on tape in extensions which didn’t do much of a difference. I got my first topper a few years ago in a hairdressers where I live, I wasn’t shown how to look after it or even how to put it on and avoided wearing it as I felt it looked very fake. I followed Lusta for a long time and was afraid to buy as it was online. After looking at the reviews and the return policy I bit the bullet and bought one. Wow I would never ever look back, not only is the piece so natural and sits so perfect on my head you wouldn’t even know it wasn’t growing from my head but the support the team offer to their customers is just amazing, you feel part of a community and less alone. It’s also great that the owner has hair loss too so understands the feelings around buying hair, quality of hair and also how scary is to first start wearing hair and you would know how personal it is to her as it shows in the work of Lusta. I would recommend anyone who is looking to buy hair to look into Lusta as you will not regret it!
Absolutely the best customer service &…
Absolutely the best customer service & follow through!
Why did I wait so long?!
It took me a while to reach out to Lusta because I was afraid of change. Once I did, I was disappointed that I had waited so long! The Lusta team has been super responsive, supportive, and understanding. My game changer piece arrived quickly, and the hair was absolutely beautiful. It looks so real!! I was used to wearing vacuum pieces, so the Lusta piece is so light and natural. I couldn’t believe the difference. I’ll definitely order from them again, and am looking forward to seeing their new pieces that are coming out soon! Can’t wait to see how they’ve improved on something that was already fantastic!
Lusta is 100% the best hair topper/ wig company I’ve purchased from
If there’s one thing I know is I’m not graceful. I am clumsy, I’m messy and I do not fall under a category of being “neat”. This type of lifestyle is acceptable with the lusta hair company/kimberlys hard work. I have accidentally pulled my wig stands with the paddle brush. It was not going to slip off of my head. I’ve gone on rollercoasters. No worries, it stayed on perfectly! I was nervous about this one. I really think after years of being apart of the lusta community their customer service is top tier. This is why I continuously stay purchasing through them. They are supportive and so caring, truly! I’ve been on a cancer journey. They ask me how I’m doing and check in on me often! I feel the love. I wear my pieces daily and they last the rest of time no questions. Everyone who knows me closely says they could never tell I was wearing hair. My mom said she wants one now, too because of how realistic it looks. I cannot rave about how comforting the lusta team is with unboxing your pieces. They will guide you every step of the way with wearing your new piece. Not once did I feel alone after purchasing through lusta! The customer service are so pleasant and it makes a difference! I cannot wait to see what’s in store for lustas future. I know I will be there for it all.
I have alopecia since Im 17 years old
I have alopecia since Im 17 years old. I found Lusta and after A LOT of research I decided to give it a try and I don't regret it. It has helped me with my confidence, it looks real and I love it.
I'll repurchase 100%.
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