LuminaldigitalBewertungen 

1'158
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great company, Sarah is amazing at what she does and always goes above and beyond to meet our companies requirements and we would not use anyone else. Robbie CEO Roma Construction

Bewertet mit 5 von 5 Sternen

Luminal Digital have been great with helping us with all things PPC, SEO and META. Can not thank Sarah F enough she is always so helpful and goes above and beyond to support us. Great company

Bewertet mit 5 von 5 Sternen

I have been with the team for very long time now and they always been honest and done exactly what they said. I’m very happy with the website and how well the team managed it. If I have any qu... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Really bad. Once the smarmy salesman collected the 50% deposit, it went immediately downhill. The staff are outsourced (cheaply inevitably) from other countries, and the additional sales' attempts... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

1158 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(1'158)

154 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Highly recommend Avinash & Cristine

Working with Avinash and Cristine has been one of the most rewarding parts of launching my business.

Together, they delivered a world-class website for my Safari, capturing both the beauty of Botswana’s wilderness and the professionalism needed to attract a global audience. From branding and layout to speed and functionality, their work exceeded expectations at every level. If you're looking for a dedicated, talented, and reliable web development team, I can confidently recommend Avinash and Cristine at ElevateOM. They’re not just service providers they are true partners in success.

Thank you guys

22. Juli 2025
Bewertung ohne vorherige Einladung
Luminaldigital-Logo

Antwort von Luminaldigital

Thank you so much, Masheko! It was an absolute pleasure working with you on this project. We're thrilled to hear the site reflects your vision and the spirit of your Safari. Wishing you continued success!

Bewertet mit 5 von 5 Sternen

Great service

Great service. Carry you along all through and no matter the changes required, it gets done speedily.

8. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you, Salem!

Bewertet mit 1 von 5 Sternen

Only employ if you like being hassled

Supposedly a local company with outsourcing to Asia causing time difference problems and they said they hadn’t received files so I had to resend,. Then constant hassle demanding payment for services I did not require and trying to drive me into paying through their suggested panic . Then six months in I find that they needed another £490 pounds and that the initial payment was only for 6 months they had not told me
When I said I wanted to go to another company they bombarded my with unsubstantiated claims to bamboozle me into forking out more

Don’t touch with a bargepole

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Hi consumer. Yes, we have employees from all across the globe. UK, Japan, India, Philippines, the US and Canada. We choose qualified people who match our very high standards no matter where they are from. This 6 month payment being asked is our hosting fee. Yes, it does cost to keep websites live and secure no matter what company you are with. Our servers, maintenance, support, backup systems all have to be supported. Perhaps enquire about other packages we have to offer and I'm sure you may find something more suitable within your budget.

Bewertet mit 5 von 5 Sternen

angelito

As always Angelito is amazing he goes far and beyond always giving us the best service
with suich patience and a polite nature
without a doubt he is a large asset to your company

Thankyou so much

9. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you for your feedback. Angelito will appreciate this!

Bewertet mit 5 von 5 Sternen

Good customer service

Good customer service. Quick Action for any thing you want to have in your website and easily fix any issues on your website.

8. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you so much!

Bewertet mit 1 von 5 Sternen

Terrible Customer Service All Through

Terrible Customer Service all through. I would steer clear and go elsewhere. Asked for site files so I can move elsewhere … we are talking of years and still don’t have my files!

08/07 Further update. Request for files were first done when I made decision to not renew my website hosting with them. This was over 2.5years ago. Follow ups were made. Now I am told I won’t be able to get my site files.

7. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

We have received a request for the files yesterday and are looking for them now. The client has not been active with us for 2.5 years so it is unlikely we still have the files, but still happy to assist if we can.

Bewertet mit 1 von 5 Sternen

This company must be avoided

We hired this company to optimise our website for our clinic. After 6 expensive months, the basics for the website had not been done. A brief look over by a third party highlighted at least a dozen basics missed. Communication was appalling (essentially a monthly email detailing how little they had done and how nothing was improving) and when we complained that the service was substandard, we got an incomprehensible email and a refusal to refund any money. Our website doesn’t even show up in a Google search when using the exact clinic name! We have not received one enquiry through our website as they have not done anything and have now had to employ someone else to pick up the pieces. Absolutely avoid and choose a reputable company instead.

Update - after not being able to explain why their ‘work’ led to absolutely no website leads at all, the response from them was ‘There will be no refund’. Very disappointing that companies like this are still allowed to function.

WE ARE NOW TAKING THIS COMPANY TO SNALL CLAIMS COURT TO RECOVER THE MONEY THEY HAVE TAKEN FROM OUR BUSINESS AND NOT FULFILLED THEIR CONTRACT

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Our account manager has been in contact every month sharing insights and feedback on the work applied on a monthly basis, we are happy to reshare these emails. "the marylebone clinic" is a highly competitive search term as there are multiple sites already optimised to appear for this keyword and we did recommend something more specific.

Bewertet mit 5 von 5 Sternen

I just wanted to say a big thank you…

I just wanted to say a big thank you for the amazing job you’ve done on our website and logo. The design is clean, professional, and perfectly captures our brand. We’re truly impressed with the final result—it’s even better than we imagined!

Everything went smoothly throughout the process, and we appreciate your patience, creativity, and attention to detail. We’re very happy with how it all turned out and grateful for your support.

Looking forward to working with you again in the future.

27. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had good experience with ElevateOM

I had good experience with ElevateOM, their staff are helpful & prepare to take care of there customer needs. Especially Jackie she's fantastic with her job, helpful, kind & understanding of her customers needs.

26. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

We're so happy to hear this, Adam!

Bewertet mit 5 von 5 Sternen

At last, a website company that cares.

This company kept me informed every step of the way, I was reliant on their expertise and they came up trumps. I would have no hesitation in recommending this company, they were great.

26. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you, Allan

Bewertet mit 5 von 5 Sternen

Thank you Mark for listening to me

Thank you Mark for listening to me, and with your expert knowledge and patience on renewing my subscription, then creating a new package to better suit my needs, whilst offering ongoing support at an affordable price. Really appreciated

23. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you for choosing to stay with us, Karen!

Bewertet mit 5 von 5 Sternen

Professional Service

They really understood what I needed for my business and delivered a clean, professional website that looks great and works smoothly. Cristine and Anuj were fantastic to work with helpful and supportive throughout the process.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you, Mariwan!

Bewertet mit 5 von 5 Sternen

Stacey from support

Stacey who helped with SEO is a fantastic support and explained everything step by step, including helping with my limited knowledge

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you, Rachel. We're looking forward to seeing your results developing!

Bewertet mit 1 von 5 Sternen

This company is a disgrace

This company is a disgrace. They l rope you in, offering a good price compared to other companies. I paid half of the money up front and was then sent a potential business card- honestly my 5 year old grandaughter could do better! I have been called/emailed daily about “extras” which I had assumed was within the price agreed. If you want a decent website done do not use this company! They are now ignoring my emails!

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Samantha purchased our off the shelf solution which means we just need her content and to design a logo for her. We sent 3 ideas to her of which she did not like, we are of course happy to provide more options and ideas. We absolutely disagree that a 5 year old could have done better. We have 20 years experience with all of our designers and developers. We offered a content writing service to her if she did not wish to provide her own, however seemed unhappy that this wasn't included in the £474 inc VAT for the website. Content is 500 words per page, researched and written by a professional, qualified writer. We have reached out to Samantha to try to save the project.

Bewertet mit 5 von 5 Sternen

I really enjoyed working with…

I really enjoyed working with ElevateOM. It was so refreshing to be able to speak to real people and have a dedicated web designer and customer manager to deal with. Avinash and Jackie were very professional and always responded quickly. I would definitely recommend.

1. Mai 2025
Bewertung ohne vorherige Einladung
Luminaldigital-Logo

Antwort von Luminaldigital

Thank you so much for your kind words! We're thrilled to hear that your experience with ElevateOM was so positive. Avinash and Jackie will be delighted to know their professionalism and responsiveness made a real difference. We truly appreciate your recommendation and look forward to supporting you again in the future!

Bewertet mit 5 von 5 Sternen

the personal touch

the personal touch , and time given to solve problems .Making proper contact when providing solutions to problems

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you, Ray. It's always a pleasure assisting you!

Bewertet mit 5 von 5 Sternen

Highly recommended team.

My project was a website (PWA) which has an interactive map UI on the homepage as filter into relevant content. It took several communications to get on the same page and to eventually achieve the functionality I had envisioned in the beginning. The manager of the Project was Leizel and the Developer was Anuj.

In the end the result was exceptional. Anuj never got frustrated (despite my exacting demands and frequent emails). I have nothing but praise for this developer and team!!
I am now moving on to hosting and marketing with ElevateOM. I recommend them.
ElevateOM is a 5 star service and will work with them into the future.

13. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Luminaldigital

Thank you for your review. We do take pride in what we do and we do it well!

Bewertet mit 5 von 5 Sternen

High five to ElevateOM

I always appreciate when the team at ElevateOM look after my website. After emailing through my request, they tell me when my request has been actioned and how.

13. Juni 2025
Bewertung ohne vorherige Einladung
Luminaldigital-Logo

Antwort von Luminaldigital

Thanks for the kind words, Rory!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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