Lovevery Bewertungen 

Overpriced.Unwilling to branch out to offer packages suitable for children with additional needs.Seems like every celebrity with a pulse can get a free trial of Lovevery products but it's not for normal human beings.

This company makes money by being sneaky & not honest. No wonder they don’t have a phone number. Let ur friends everywhere know about their business practices. I bought what I thought was a nice gift just to find out it’s the gift that doesn’t stop giving. 9 months later I was charged $85 , then 2 months later another $85. The gift cost me $242.00. It would’ve kept going if I didn’t have a chat(they don’t have a phone number-figures & understandable)! i didn’t know I had to cancel. I didn’t know I signed up long term! Nowhere was this mentioned. What a shame a company can prey on people like this. DON’T shop at this company.

Awful experience dealing with them. Bought three boxes that was well and good since I did not have to interact with the team. Like others I dudded when they made an automated payment of $200 for the next box and had it sent and received within 5 days despite my efforts to email and cancel the order, no response. It was only when I threatened to contact the ACCC was when I got a response back from lovevery commencing a return of product and refund as I had no intention of opening and using the box so that’s all well and good. Over a week since the box had successfully returned back to lovevery no emails, no notifications regarding a safe return or refund. Transaction is smooth when they take your money and release their products but the other way around is a nightmare. Don’t bother with this company and keep an eye out for their “subscriptions” in case this happens to you too.

Automaticaly renews subscription without notice.

Very dishonest company. They trick you into a subscription and then refuse to refund you for boxes. Appalling and dishonest customer service. Interestingly, this seems to be a theme among other commenters. Strongly recommend against buying from them. There are far superior and more honest companies to buy from.

The toys are nice quality, but that is the only nice thing about buying from this company.

It is impossible to simply buy anything from their website without jumping through several hoops, giving them information about your child and then signing up for a subscription.

I wanted to buy 3 kits for 3 separate children, and it's simply impossible because they are intent on forcing you into a subscription stream. You cannot just add things to your basket and checkout. You then have to go through the hassle of cancelling subscription after your purchase.

Colis n'est pas arrivé et il y a tout un process pour se faire rembourser. Le transporteur a même osé signer à ma place...
ça vaut pas le coup de commander lovevery. Si vous voulez vraiment commandez sur Amazon, tan pis pour leur marge.

High quality products however my little one got very bored very quickly with them. Second when I first subscribed there was only a subscription until 2 with no mention of further packs, I still went into my account to cancel the subscription just to be safe but it stated there was no subscription to cancel. So you xsn image how annoying it was to find out they extended the range and just resubscribe me.

Les jouets sont très bien, rien à dire là dessus mais les pratiques commerciales sont déplorables, à la limite de l'arnaque. Vous avez le choix entre prendre 1 kit ou 3 kits mais quand vous en prenez 1, vous avez en fait un abonnement automatique qui vous renvoi le kit suivant au bout de 2 mois, sans vous demander votre avis! J'imagine que c'est écrit en tout petit quelque part au moment de valider la première commande... donc si vous ne vouliez qu'un kit (pour un cadeau par exemple), il faut immédiatement aller annuler l'abonnement qui s'est mis en place !
Vous recevez un bon de parrainage d'une valeur de 20euros mais quand vous l'utilisez il ne vaut finalement que 10 ! Et là j'ai bien vérifié, ce n'est pas écrit, même en tout petit en bas...
Le genre de pratiques qui me font fuir même si les jouets sont très bien... Dommage !

I've been trying to get a hold of customer and they are impossible to reach! No response whatsoever. They sent the wrong kit and my son's birthday is around the corner and I still have no way of getting in touch with them. Will not be using them in the future.

The recent Black Friday promotion is dishonest. I have had one play kit before. It was good quality and well used but very expensive for the combination of toys. The recent Black Friday promotion clearly states everywhere “£30 off our Playkits” (which would be a 25% discount on most kits). I went to order one, imputing all the details eventually getting to the end where the discount code can be applied and it’s £10 off. Eventually located the t&cs and it’s £30 if you buy 3 play kits! Crap marketing, really frustrating and absolutely will not buy another thing from them.

Ordered a year subscription. Every toy comes with a ton of very specific parts, which are easy to lose with a small child. My son constantly loses pieces to the toys. I contacted customer service about replacing ONE piece of a puzzle my son loved. They sent back an invoice charging me $5 for one tiny puzzle piece. With the kits being well over $100, this left a bad taste in my mouth. When I cancelled my subscription and cited this as one of my deciding factors, I got back a passive aggressive email about how they have to break down an entire kit for this one piece and that I should basically be happy with what I was offered. I expected more from this company, especially with the prices they charge. I’ll be looking into other play kits for my son and to send as gifts.

I just ordered a box for my granddaughter that will be two in December! Shipping was quick and I could not believe the quality of the toys! At first I thought the boxes were a little expensive but then I figure it breaks down to $40 a month and I spend way over that just buying toys that don’t hold up! So very impressed with the quality and the potential for educational value! These really create a wonderful forum for learning and playing at the same time. I can’t recommend these boxes enough! So excited to see the fun and growth my granddaughter’s sure to experience!

Horrible company.
They trick you into getting a subscription. Provide no notice that you are signing up for a subscription when you think you are just buying one toy. Do not order from here. They hold onto your credit card info without your permission.

The products are great and worth the money - good quality and little one loves them.
However, everything else is very underwhelming. I've had the playkit subscription for almost a year and have had issues with most, if not all, of my deliveries - from forgotten shipments, to late shipments or being overcharged. It also takes too long to hear from customer services (we're talking several days to get an answer). So all in all, very frustrating.

Echoing other reviewers- customer service soured my experience of this company. The items are lovely but customer service can’t use an excuse of “we’re receiving more emails than normal” to justify taking weeks to respond to people. Hire more employees if your business requires it!

Also, I find it a sleazy business practice to force people to subscribe to additional kits. People should be able to buy just what they want without having to remember to cancel if they only wanted one or two kits, etc. I can’t think of a single honest, forthright reason that customers should be forced into a subscription.

Completely unresponsive customer service. The kits are great. We're on year two and my daughter loves them, but we're missing a toy from the last kit and CANNOT get in touch with them. Pretty disappointing - I was planning on continuing to subscribe to the kits, but not anymore.

Good products, but I sent them a DM and an email to their customer service inbox to notify them of a potential choking risk with one of the toys, and they never bothered to reply. Which is very concerning, it makes me feel that they don’t take safety seriously.

I have been an early years practitioner for 15 years and now have a newborn granddaughter. I am so very impressed with the equipment from Lovevery.
I have bought the playgym and am now on the first playkit. Everything is beautifully made and alot more substantial than I was expecting from the photos.
I particularly like the guides that go with each piece of equipment/playkit, my daughter is a payroll manager so it was important for me that she has the relevant information about babies age and stage of development and how to support this.
I really am blown away by the quality of the equipment, you get what you pay for and I am a very big fan.
Can't recommend enough, if you're concerned about the value for money buy the playgym and go from there.

After my wife died, they were absolutely wonderful, personal, and compassionate in assisting my needs for myself and my three children.