Completely ignored by customer service. Got asked for this review before even answering me. My first message was almost a week ago, and my second one yesterday. Nothing in response, so there's only on... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Looper is definitely the best brand around. Smoking over 100 disposables andpre rolls since spring of 2021 never had any health issues like respiratory. Or anything drank about 50 4pks of looper soda... Mehr ansehen
orders from initial purchase to receiving shipment goes well enough,was disappointed in customer service though. One order totaling $50 was sent to wrong address & wasn’t reimbursed even though I sent... Mehr ansehen
But every month in batches good product and good service even hellong fix orders in record time. Keep it up guys n keep fighting the fight against this goofy government tryna make it harder to push ya... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We've been in the hemp products space long enough to know what actually matters to customers. Looperverse didn't start with some massive budget or fancy connections—we built this brand by focusing on the fundamentals and not cutting corners. Our game plan has always been simple: create stuff that actually tastes good, make sure it works the same way every time, and don't hide anything from the people buying it. Quality gets taken seriously around here, maybe a bit too seriously if you ask some people. Everything gets tested multiple times before we ship it out. We've worked with the same suppliers for years now because trust matters when you're sourcing ingredients. When test results come back and something's off, we dump the whole batch. Doesn't matter if it cost us money or put us behind schedule. Our customers have started to notice that consistency. They order from us knowing they'll get the same experience they had last time. In this industry, people have every reason to be suspicious of brands, so building real trust takes time and proof. Transparency isn't something we just talk about in marketing—we actually do it. Someone wants to see lab results? We'll send them over. Curious about our ingredient sources? Happy to explain the whole supply chain. Got tough questions about how we do things? We'll give you real answers, not some rehearsed corporate response that doesn't actually say anything. The hemp products world confuses people, and we get that. So we focus on education without being preachy about it. Helping someone make an informed choice matters more to us than just closing a sale. At the end of the day, we built Looperverse by showing up consistently and respecting our customers' intelligence. Nothing fancy, just solid work.
Kontaktinformationen
Vereinigte Staaten
- helpdesk@looperverse.com
- looperverse.com
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Das haben sich andere Leute angesehen
Completely Ingored, Asked for Review Anyway
Completely ignored by customer service. Got asked for this review before even answering me. My first message was almost a week ago, and my second one yesterday. Nothing in response, so there's only one accurate rating to give Looper customer service. I can't give a 0, so it's 1 star instead. I'm also not a fan of the fake sales notifications. All orders are paused, so no one is buying anything.. meaning every "So and so just bought" is fake. Maybe don't ask for a review of your customer service before bothering to give any. I would have definitely rated this differently.
The best!
Always great quality products, and shipping seems to have gotten quicker. Keep up the great work!
Start off with it being a Great…
Start off with it being a Great Product!! Great Price....and really Great Delivery Time!!
Love Looperverse
Love Looperverse. Not over priced, fast delivery and never an issue with any orders. Keep up the good work.
★☆☆☆☆
★☆☆☆☆
I rarely leave negative reviews, but this experience has been incredibly disappointing.
I placed an order and later contacted customer service to update my shipping address. I received confirmation that the address change had been processed. Despite that confirmation, my order was still shipped to the original address.
When I contacted the company about the issue, they reviewed the situation, acknowledged that the mistake was theirs, accepted full responsibility, and promised to send a replacement order to the correct address at no additional cost. They also stated that I would receive updated shipping information once the replacement order was processed.
Since then, I have received no shipping confirmation, no tracking information, and no response to my follow-up inquiries.
Mistakes happen, and I would have been understanding if the issue had been resolved promptly. What has been frustrating is the lack of communication after the company acknowledged the error and promised a solution.
I spent a significant amount of money with this company and expected better customer service. At this point, I am left without the product I paid for and without any meaningful update on when—or if—the replacement order will be shipped.
I hope this review encourages the company to improve its communication and follow through on commitments made to customers.
There is always a great variety to…
There is always a great variety to choose from. The checkout process is easy. You can track your purchase.
Very good
Thanks, Looperverse
Excellent service and website functionality. Really fast processing too. Definitely better than brick & mortar pen hunting.
LOOPER IS DEFINITELY #1 IN ALL CATEGORIES
Looper is definitely the best brand around. Smoking over 100 disposables andpre rolls since spring of 2021 never had any health issues like respiratory. Or anything drank about 50 4pks of looper soda pop and a few jars of gummies everything, everytime works great and gets you fadded, they leave me feeling alot better mental health wise.
I have to say I was pissed
I have to say I was pissed. I ordered and 5 days went by they didn't even package it yet, and charged me an 8 dollar signing fee. So a couple more days went by I'm irate I would of just went to the smoke shop ya know. Turns out they had a problem at the wearhouse and I'm like why is that my problem refund please I'll go somewhere else. Well the refunded me completely with no problem almost instantly. A week goes by and the order still came. They still sent it and I was not expecting that at all I was all done. I was never going to order from them again. But they sent the order it was like 60 bucks I know it's not much but wow. What a class act man they still sent it so I appreciate the hell out of looper and will continue to support them they are the #1 when it comes to these products I m telling you
added 3 gummies to a Mountain Lightning…
added 3 gummies to a Mountain Lightning in a small cup and boiled it. stir and let chill. then enjoy the 1600mg drink.
Awesome product,customer service needs improvement.
orders from initial purchase to receiving shipment goes well enough,was disappointed in customer service though. One order totaling $50 was sent to wrong address & wasn’t reimbursed even though I sent several emails before shipment was sent. Product is great so willing to overlook this once. Also did not receive my free package of gummies with last order.
Great price well shipped but shipping…
Great price well shipped but shipping takes little bit to long takes a week and I live no more than 6 hours drive time away!
Goodbye respiratory system
I have been enjoying leafy greens for at least 35 years. I enjoyed Looper gummies so I thought I'd try prerolls. Way harsh. So I emptied it and used my bowl. After a day of puffing, my throat is sore, I can't stop coughing, im blowing green goo out of my nose. No I'm not sick. I dont know what additives are in this thing but im terrified to ever try you again. What shape will my respiratory system be in if I finish these 14 prerolls? Ill stick to my local headshop. The high is so-so. Even if I wasn't coughing up nightmares, I wouldn't buy again.
You've done it again! Good job!
You've done it again! Another happy and satisfied customer
Great product great taste and affects…highly recommend
Great product great taste and affects just ordered my second one I just switched from another company
Looper, An unstoppable force
But every month in batches good product and good service even hellong fix orders in record time. Keep it up guys n keep fighting the fight against this goofy government tryna make it harder to push yah product legally.
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