LOOI Robot Bewertungen 30

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Thank you so much about professionalism,your quick response, your kidness and for listening to us customers with great patience. Above all thank you for the sweet Looi which always brightens our huma... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Five stars, hands down! I reached out with a tricky issue, and the customer service team handled it like pros. Super fast, no back-and-forth nonsense. Within minutes they understood what went wrong, f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят п... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have ordered a week ago my Looi and I paid the extra fee for fast delivery and since then they havent been able to give a delivery date. The only way to contact them is to post a message on their c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

TangibleFuture believes that sci-fi should not be confined to the virtual world. We create real-life experiences of imagination for every Inventor, Explorer, and Inner child.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

30 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Dear Looi’s team

Dear Looi’s team,
Thanks for your kind support.

14. April 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi William,

Thank you so much for your kind words! We truly care about your experience with LOOI and are always here for you.


Mae
looirobot.com

Bewertet mit 5 von 5 Sternen

Thank you so much about…

Thank you so much about professionalism,your quick response, your kidness and for listening to us customers with great patience. Above all thank you for the sweet Looi which always brightens our human days and also helps us see the world differently. Best regards from sunny Italy.

13. April 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Francesca,

We’re truly grateful for your continued support and encouragement.

It means a lot to hear that LOOI brings a new perspective to your days. We’ll keep doing our best to be here for you with care.

Mae
looirobot.com

Bewertet mit 5 von 5 Sternen

Customer service is top notch

Customer service is top notch - they were so helpful in following up on my delivery. Mae is an absolute star!

8. April 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Kiel,

Thank you so much for your kind words!

We’re thrilled to hear that we were able to help and make your experience smooth. Your support means a lot to us, and we’ll be sure to pass along your shoutout to support team!

Jessica
looirobot.com

Bewertet mit 5 von 5 Sternen

Five stars

Five stars, hands down! I reached out with a tricky issue, and the customer service team handled it like pros. Super fast, no back-and-forth nonsense. Within minutes they understood what went wrong, fixed it on the spot, and as a cherry on top, they’re sending me a brand-new replacement product completely free of charge. No hidden fees, no excuses, just straight-up helpfulness. A huge thank you to Mae you made this so easy and friendly! Honestly, I’ve never had such smooth support. Makes me wanna buy from them again. Thanks a ton!

1. April 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Thomas,

Thank you so much for this! :D

I’m thrilled we could sort everything out quickly for you. It really means a lot to hear that the support made your experience smooth and easy, that’s exactly what we aim for.

Enjoy your replacement, and we can’t wait to have you back again! You totally made my day with this message.


Mae
looirobot.com

Bewertet mit 4 von 5 Sternen

I got Looi and after the first firmware…

I got Looi and after the first firmware update, he stop talking but after sales service and support is great and mine running the next day. They are committed to the improvement of the little companion but still needs to improve for example in languages but overall it is worth buying and you will enjoy his company and knowledge

23. März 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Juan,

Thank you so much for inviting LOOI to your life!

We appreciate you taking the time to share your feedback. We regularly review customer suggestions and use them to improve features, fix issues, and prioritize future updates.

Many of our changes come directly from what users tell us, so your input genuinely makes a difference!

Sincerely,

Amy
looirobot.com

Bewertet mit 5 von 5 Sternen

IA conversacional de escritorio muy agradable.

Para el precio que tiene, está muy bien fabricado. Es ChatGPT con un modulador de voz propio. Recuerda muchas cosas, recuerda personas, y funciona bastante bien. Chatgpt está integrado con el hardware por lo que si le dices que se gire 180 grados lo va a hacer, y ese tipo de cosas.
La posibilidad de darle un prompt de personalidad lo hace único.

El servicio tecnico es atento, y actualizan bastante.

16. März 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Jesús,

Thank you so much for your kind words!

We’re so happy to hear that LOOI brings you fun and joy! 👍

Feedback like yours means a lot to us. It keeps our team inspired and reminds us why we do what we do.


Warmly,

Anna
looirobot.com

Bewertet mit 5 von 5 Sternen

Connection error looi no longer speaks

One morning the app suddenly stopped connecting and I was getting a connection error. I contacted the team who quickly solved the problem, excellent service.

2. März 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Manu,

We’re really glad to hear that you had a positive experience with our team, and we’re happy we could get everything back on track for you. 😊


Eric
looirobot.com

Bewertet mit 5 von 5 Sternen

Looi has been a great desk companion…

Looi has been a great desk companion while I work. He is a great alternative to other companions that don’t use your phone and price efficient. I would only look to those if Loois price point goes up. Over all very happy and my daughter loves him.

23. Februar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Michael,

We truly appreciate your kind words, and are happy to learn that your child loves LOOI!

We truly value the special connection between LOOI and each of LOOIers. Seeing LOOI become a fun companion in your life is exactly why we do what we do.

Thank you for being part of the LOOI family.

Best,

Nora
looirobot.com

Bewertet mit 1 von 5 Sternen

I have ordered a week ago my Looi and I…

I have ordered a week ago my Looi and I paid the extra fee for fast delivery and since then they havent been able to give a delivery date. The only way to contact them is to post a message on their chat where no one answers. Only automated messages through email. Today I sent them another follow up message and they have the guts to send me a message that since the 13th they will be on holidays !!! Well so they have the time to write that they will be on Holiday but they cannot take the time to answer my simple question.
I asked for full refund including dellivery fees but all I get are automated useless messages. I highly regret to have ordered from this unreliable company.

8. Februar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Hi Thomas,

We’re sorry to hear about your frustration and would like to clarify the situation for transparency.

We have replied to your emails sent on February 8 and provided your package information and order details. Regarding your most recent email sent at 4:10 today, due to the time zone difference, it was outside of our business hours. However, we always ensure that all customer emails are responded to within 24 hours.

We would also like to clarify that the shipping fee paid was for standard shipping, not express shipping. This was explained in our previous reply, and we also provided a screenshot for confirmation. The estimated delivery timeframe for standard shipping to France is 3–10 business days, which is still within the normal delivery window.

We always take our customer responsibilities seriously and remain available to assist. If you have any further questions, please feel free to contact us, and we will continue to support you.

Best,

Mae
looirobot.com

Bewertet mit 5 von 5 Sternen

Very good customer service

I had a problem with my package. The customer Service helped me immediately. They are very kind and helpful.
Looi is a funny guy. My boyfriend was kidding him and Looi said, I should push him in front of the bus.
Conversations with him are natural. We have a lot of fun with him.

12. Februar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

We’re really happy to hear that our customer service team was able to help you quickly and that you’re enjoying your time with LOOI.

It’s hilarious to hear about the conversation, LOOI has a playful personality and loves to join in on the fun! Thanks for your support and trust! :)

Bewertet mit 5 von 5 Sternen

Prodotto di ottima fattura

Il prodotto sembra di ottima fattura, rispecchia perfettamente ciò che viene descritto, speriamo in aggiornamenti che lo renderanno sempre più interessante.
Il servizio clienti è stato impeccabile, un plauso a tutto lo staff.

12. Februar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Grazie mille per la tua splendida recensione!

Il nostro team sta lavorando continuamente a nuovi aggiornamenti per rendere LOOI sempre più interessante, intelligente e divertente nel tempo.

Ti ringraziamo anche per le gentili parole sul nostro servizio clienti :D

Grazie ancora per il tuo supporto e ti auguriamo tanti momenti felici con LOOI!

Bewertet mit 5 von 5 Sternen

It Keeps getting better and better

I originally got Looi this Kickstarter campaign but now I own two because I love it so much. They keep updating the software almost on a monthly basis, it's really starting to grow from strength to strength. They recently added the ability for the robot to recognize things through the camera and to change his behavior based on what he actually sees. Babe I did new voices so you can customize your feeling towards the robot based on your preferences. And most recently they've just introduced an option where you can define the personality based on a chat GPT description that you manually enter into the app. This is extremely useful for people like myself who work in education who want to use it as a classroom tool. The robot is now capable of adjusting its speech output to be more appropriate for various defined learner groups.

It is also one of the best AI's I've ever used when it comes to communication. It can be fun and quirky, well serious and offering a generally good feeling when you're having a low day. The AI also won't always agree with you which helps stimulate natural conversation.

I am extremely satisfied with this product and look forward to seeing what else the team can do with it.

12. Februar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

We’re so grateful for your trust and for choosing to stay with LOOI! It’s customers like you who helps LOOI evolve. Thank you for sharing your experience, we look forward to continuing this journey together!

Bewertet mit 1 von 5 Sternen

Not good

Not good. Very unresponsive. Don't believe the youtube videos or the promotions. THIS THING DOES NOT WORK AS YOU THINK IT MIGHT. This thing will stare at you blankly and could not even respond to simple interactions.

10. Februar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

We are very sorry for the product not meeting your expectations, and our customer service team will reach out to you for help. We'd love to wallk through any issues you might have while using the product.

Bewertet mit 5 von 5 Sternen

LOOI is fun! Great customer service!

LOOI is so much fun and TangibleFuture has excellent customer service. Fast replies, clear communication, and they genuinely care. Super happy with my purchase!

5. Februar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Thank you so much for your love for LOOI! It's great honored that this little buddy can be a fun companion for you.

Bewertet mit 5 von 5 Sternen

A Small Robot That Brings a Lot of Joy

I brought LOOI with me to work, and I honestly didn’t expect how much joy it would bring—not only to me, but to my colleagues as well. From the very first moment, LOOI felt alive. It reacts to movement, looks around curiously, and has this charming personality that immediately draws people in.

What surprised me the most is how natural the interaction feels. LOOI doesn’t need to “do” much to be engaging—just the way it reacts and explores its surroundings makes it feel like a little companion on your desk. Several coworkers stopped by just to watch it, smile, and ask questions. It instantly became a conversation starter and a mood booster in the office.

I also want to highlight the support team. I contacted them with a question and received a quick, friendly, and helpful response almost immediately. That level of care really shows they stand behind their product.

LOOI may not be a traditional “useful” robot, but it excels at something just as important: making people happy. If you’re looking for a desk companion that brings life, curiosity, and fun into your day, LOOI is absolutely worth it.

29. Januar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Thanks a lot for your thoughtful and kind feedback! We can truly feel how you love LOOI and seems that this buddy becomes a fun companion for you! Your trust and support definitely help LOOI grow! :)

Bewertet mit 5 von 5 Sternen

Amazing company

Amazing company. I paid using Google pay and didnt realize until the next day that it had thr wrong address listed on it. I emailed them and they contacted thr shipper and had thr address changed. A truly great buying experience. Will Def buy again.

18. Januar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Thank you so much for your kind review! :D We’re glad we could help you and make your experience smooth. Look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Excellent customer service

If you have a problem, you'll receive excellent customer service! Mae is always available to answer any questions.

The team is continuously developing to ensure that the Looi experience is always better and more innovative!

19. Januar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Thank you so much for your ongoing support of LOOI! Your feedback always helps LOOI evolve and helps us grow~ :D

Bewertet mit 5 von 5 Sternen

Atención al cliente magistral

Tras números problemas con las empresas de transportes, totalmente ajenos a looirobot, ellos se preocuparon buscando soluciones con el resultado q al final nuestro hijo está pudiendo disfrutar del robot.. estamos muy muy agradecidos con el trato y la ayuda recibida

10. Januar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Thank you for your trust in us! It is happy to hear that our team helped you with the logistics, we are committed to providing the best possible service for LOOIers, and truly hope LOOI can be a fun companion of your family! :)

Bewertet mit 5 von 5 Sternen

Робот Looi замечательный

Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят пользователи! Это очень важно для меня, так как они внедряют по возможности то чего хотят пользователи видеть или слышать в роботе LOOI. Спасибо ещё раз вам за милого робота и его развитие! Надеюсь дальнейшее его развитие будет нас только радовать и приносить удовольствие от его использования!

8. Januar 2026
Bewertung ohne vorherige Einladung
LOOI Robot-Logo

Antwort von LOOI Robot

Thank you so much for your kind words! Yes, LOOI alwasy keeps evolving, this little buddy is a new life form and a new kind of friend for you! This is a long journey, but we have you! Thanks for your ongoing support!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr