Communication was good and thankfully, everything went smoothly. Two things to know: 1, they ship direct from China, so just be ready to wait longer than some online buys. 2, I’m not sure if I just... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Communication was good and thankfully, everything went smoothly. Two things to know: 1, they ship direct from China, so just be ready to wait longer than some online buys. 2, I’m not sure if I just... Mehr ansehen
Unternehmen hat geantwortet
I've had the Lono Wild for a couple of months, & use them for trail running & hiking. Nice & flexible yet not too thin, with just the right amount of terrain feedback. The tread platform feels neutral... Mehr ansehen
Unternehmen hat geantwortet
Nice comfy shoes - horrible returns/exchange policy that ends up feeling like a scam :( Bought three pairs. Wanted to exchange one for a larger size and return the other two. Followed the var... Mehr ansehen
Unternehmen hat geantwortet
Great pair of shoes, although I did end up sizing down and very glad I did. I've done several long day hikes in them now. Found them very comfortable, no hot spots, and they're not yet showing any s... Mehr ansehen
Unternehmen hat geantwortet
We are a boutique brand who believe in making a high quality barefoot, minimal and sustainable shoe product.
Hongkong
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Haven't worn them in anger yet. Looking forward to breaking them in!

Antwort von Lonowear
Absolutely love the shoes! I got the Verve trail runners and they feel absolutely incredible. I have tried other barefoot shoes but none compare to these. The tread has you absolutely locked in going uphill, downhill, and in any quick turns. It’s the first shoe that I have had that I completely trust when I plant my foot even on things like wet grass. They feel like feathers on my feet but they are built to last. Also the little layer of carbon fiber on the sole provides a nice little springy feeling when your foot leaves the ground! All in all it’s an incredible shoe and one that I find myself wishing I could wear to work (even though my job requires steel toe boots :). 10 out of ten would recommend and buy again. Also their customer service is prompt on their responses and very helpful. I ordered the wrongs size, and it was not long at all before I had the right size on my doorstep!

Antwort von Lonowear
I ended up ordering one size smaller and they fit perfit. (directions on website are correct) Shipping took less than 2 weeks. I wear them barefoot, I have plantar fasci. and so far so good, no pain!

Antwort von Lonowear
The return policy is way too hard. No other company makes this so hard. If they would have come close to my size(yes I measured) I would have kept them. I wear barefoot shoes every day. These were a size too big and way too wide and heavy. Please refund as I followed your terms for return at my expense.

Antwort von Lonowear
Good appearance, functionalbe, reasonable price, good services...

Antwort von Lonowear
Size is fine
Design is great
Shipping is slow without timely updates
I bought my first pair from Lono on 5 Feb and got the shoes on 16 Feb. The courier companies did not give me any status updates. I have no idea of the exact delivery date.
Quality is marginally acceptable
I wore this pair less than 10 times within these 1.5 months. The sole near the heel starts peeling off.

Antwort von Lonowear
The shoes are very good, I have several, I love them. The shipping is disastrous, you can't track the product properly, especially when it comes from China. The fact that the company uses the delivery company Evri is even worse. My package still hasn't arrived!!! The delivery guy couldn't deliver the package twice, and I was home both times, and one day I even left the main door open for him. He didn't try to open the door or ring the bell, he must to be an NPC. I changed it, so I asked Evri to deliver it to the nearest post office, it's very interesting that the package is in transit two days ago and hasn't even reached the post office yet and dropped the package off!!!!!!! This is not the first time happened. Does anyone work at Evri!? There's no customer service, the chat bot is a bunch of crap, you won't get a meaningful answer from it. This company should have died out when it was Hermes, because it's a crappy company.I called the phone number on Monday, Tuesday, Wednesday and today and nothing happened, I spoke to the chat bot many times and nothing happened, no one called me or sent me an email.Tracking nr.:H01LFA0278391618
I hardly ask you LONOWEAR please in the uk use Royal mail every time!!! And I also ask you to work on tracking the shipment from China because looks like the package was in the same warehouse for 6 days, and then I don't know what jet plane they used to transport the package to England, but the plane was here in 3 hours from China, at least that's what the tracking number shows. Not happy!!!! Today (19.02.25) I received an email that the package was lost!

Antwort von Lonowear
The shoes are so excellent. The cork insole is key for barefoot shoes, and it's the party I didn't even know I needed. They were delivered when expected. I will definitely purchase from this brand again. So happy I found them!

Antwort von Lonowear
I put in the wrong address and lono sorted it out for me quickly. Received the shoes and absolutely love them.
Thank you for your amazing work and customer service.
Keep up the great work ✺☉
Big love,
Harrison

Antwort von Lonowear
I don’t really use this shoes really often to give a review it I wear it for two days and I like it, seems to be good quality, and let’s see what happens

Antwort von Lonowear
Communication was good and thankfully, everything went smoothly. Two things to know: 1, they ship direct from China, so just be ready to wait longer than some online buys. 2, I’m not sure if I just got lucky, but no taxes are collected…my package did not get held up and I wasn’t charged anything on delivery…but YMMV. My only critique is the tracking data was updated until release in Canada…a couple days later after no other updates, the shoes just showed up. Again, all good, but not as detailed on tail end tracking.

Antwort von Lonowear
I still dont have my shoes. Its been 14 days since order and looks like they stuck in customs for 10 days

Antwort von Lonowear
Me and my wife have a few pairs of the wild Lono barefoot shoes and we absolutely love them. They come in great colours and are very comfortable. They are good shoe to get into barefoot shoes, not as thin of a sole and the grip is excellent. We use them for absolutely everything, from day to day, work or obviously hiking.
We once had an issue with a defect in one of the shoes, but the support team got back to us super quickly and send us a replacement.
Could not recommend more!

Antwort von Lonowear
The shoes are comfortable and the sole is long lasting

Antwort von Lonowear
The quality of the footwear is fantastic, needless to say, it's design aesthetic is beautiful and functional.

Antwort von Lonowear
I Love Lono Shoes!
More than shoes, LONO is providing a fantastic customer service experience! Advice, change of size, color… with a very prompt service! Well done guys!

Antwort von Lonowear
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.