The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... Mehr ansehen
Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... Mehr ansehen
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always... Mehr ansehen
Unternehmensdetails
- Tortenbäckerei
- auch in
- Bäckerei
- Cupcakeladen
- Hochzeitstortenbäckerei
- Online-Bestellservice
- Take-away-Service
Über Lola's - Lola's Covent Garden
Vom Unternehmen geschrieben
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Vom Unternehmen geschrieben
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktinformationen
14-18 Neal Street, WC2H 9LY, Covent Garden, Vereinigtes Königreich
- +44207 240 4249
4.7
Hervorragend
300 Bewertungen
Bittet Kunden um Bewertungen
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the actual store to pick it up was a…
the actual store to pick it up was a little awkward, as they don't have an inside bit. It is literally on the street and it was super busy!
29. November 2025
Product experience very good
Product experience very good, but more Merchandise should be available (Tote bag etc.)
27. November 2025
Lovely Service!
Pleasant service, and the cake selection was varied. Helpful and easy, and a great team member for a Sunday morning!
30. November 2025
Absolutely delicious
Absolutely delicious, personalisation was perfect. A big hit in the office.
31. Oktober 2025
Look of cake was great and by ordering…
Look of cake was great and by ordering at convent garden store all the wording could be added as on line it was not possible
Email for arrival and pick up from locker in the spires Barnet was very efficient
19. Oktober 2025
Ordered the fudge chocolate cake for a…
Ordered the fudge chocolate cake for a birthday party, the cake was delicious !
13. Oktober 2025
Cake was absolutely amazing
Cake was absolutely amazing. Raspberry and lemon, full of flavour, moist and very pretty. Wording was easy, cake ready for pick up and kept cool. Strong bag to carry it too. 70th birthday girl loved it!
18. Oktober 2025
Lola’s never disappoints
Lola’s never disappoints. Their cakes are always fresh and there is a wide variety of flavours.
7. Oktober 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Never judge a book by its cover..
Never judge a book by its cover... hmmm something opposite here I would say. The cake decoration was beautiful with fresh fruits. yes, the cake look was beautiful - and I wish I could same the same for the content - sadly not - the sponge was dry, cream very 'buttery' and to be honest with you - nothing for me to say hmm even nice. I did not finish the slice. So no, sorry Lola's - I won't be buying again.
20. September 2025
Antwort von Lola's - Lola's Covent Garden
Hello Monica,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not happy with your recent purchase. All of our cakes are baked fresh for delivery but we do advise to leave them at room temperature for 3 hours before serving, otherwise they can appear a little dry.
Please get in touch on hello@lolascupcakes.com if you would like to discuss this further.
Kind regards,
Chris
Delicious cupcakes that looked impressive at out event.
Ordered for our 90th celebration at recent exhibition.
Wanted an impressive cake that was easy to serve and this was just perfect.
Large scale,with bite service mini cupcakes that looked great and tasted delicious.
Was pretty pricey at £150, but was the best option I could find at short notice, with lots of options to Collect in London right up until 8pm at night.
16. September 2025
Bewertung ohne vorherige Einladung
Ordered the fresh berry cake for…
Ordered the fresh berry cake for collection. Collection process was smooth and the attendant was lovely. Cake was so beautiful as always.
18. September 2025
The cake was amazing
The cake was amazing, the person that gave us the cake was nice and friendly. She event wrote a little message on the cake
15. September 2025
Visited London for my daughter’s…
Visited London for my daughter’s birthday and ordered the red velvet for her birthday. Let’s say there wasn’t much left!
13. August 2025
Beautiful and delicious birthday cake
Easy to order online and cake presentation was very pretty and tasted delicious. Great service overall.
9. August 2025
Eton Mess Cake
Love the cake it was amazing! So soft and the taste is so good. I highly recommend it.
16. August 2025
Yummy anniversary cake
Our gluten free & vegan lemon and raspberry cake was gorgeous! Simple but devine, and with a personalised iced message too it was perfect for celebrating my aunt and uncle’s 25th wedding anniversary 💛❤️🩶
9. August 2025
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