Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The Wedding Cake of Pearls -Red Velvet was moist, tasty and fresh. Everyone loved it, happy enjoyed and said how delicious the cake was asking who made it. Soon you'll be getting new customer's. The... Mehr ansehen
Thank you for a beautiful two tier ruffles & ribbons cake -moist sponge lovely buttercream. Everyone enjoyed it and it stayed fresh in the fridge for days. One improvement would be more raspberry j... Mehr ansehen
Brilliant service and delicious cupcakes. I decided on a last minute birthday party for my son. By Tuesday I ordered the number 9 mini rainbow cupcakes and by Friday they were ready to be collected.... Mehr ansehen
Unternehmensdetails
Über Lola's - Lola's Brent Cross
Vom Unternehmen geschrieben
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Vom Unternehmen geschrieben
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktinformationen
Shopping Centre, Upper Mall, NW4 3FP, Hendon, Vereinigtes Königreich
- +44203 318 6453
4.5
Hervorragend
794 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lola cakes are consistent
Lola cakes are consistent. Tasty & fluffy. You can never go wrong for cake, for any event❤️
14. August 2026
The staff were excellent
The staff were excellent, and I received a Lola cake slicer for free
7. August 2026
The collection service and of course…
The collection service and of course the cake was amazing.
Will definetely go back
6. August 2026
Cakes are always fresh and moist
12. August 2026
Amazing cake
It was easy to order on line, went to collect amazing cake. My daughter was so happy with it. I really love the loyalty points amazing idea
1. August 2026
Birthday wishes for me
2. August 2026
Grest chocolate birthday cake..Well…
Grest chocolate birthday cake..Well presented and tasty. Fresh ingredients and expertly baked
7. August 2026
Outstanding
Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to add extra info by email etc. I would like to recommend Lola’s which people aren’t aware that you can order online & get it delivered now. All the guests who attended are going to order online for their occasions now.
3. August 2026
I mean Lola’s cake it was delicious and…
I mean Lola’s cake it was delicious and looked incredible 🤩
25. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The taste of the red velvet cake has…
The taste of the red velvet cake has changed, it wasn’t like what I remembered. A bit bitter too.
1. August 2026
Antwort von Lola's - Lola's Brent Cross
Hello,
Thank you for taking the time to give us your feedback and I am sorry for any disappointment experienced on this occasion.
We have recently updated the recipe of our red velvet cake so that it is now made with no artificial colouring.
I will note your feedback for our teams to review. If there is anything you would like to discuss please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Birthday Cupcake
I didn’t know you would have to use your own points for your birthday cupcakes
22. Juli 2026
Their customer service is great
Their customer service is great, we had called Brent Cross location prior to placing the order and staff member was so helpful.
24. Juli 2026
The cupcake was bought late in the…
The cupcake was bought late in the evening and tasted a bit old.
31. Juli 2026
Antwort von Lola's - Lola's Brent Cross
Hello,
Thank you for taking the time to give your feedback and I am sorry for the disappointment experienced on this occasion.
I can assure you all items available to purchase from our stores are delivered fresh every morning. Your feedback will be noted for our teams to review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
My wife placed order from Lola’s Brent…
My wife placed order from Lola’s Brent Cross Branch.
The cakes were delicious and all enjoyed.
27. Juli 2026
Golden Wedding Anniversary
The large chocolate and raspberry cake was amazing
We were celebrating our Golden Wedding Anniversary with family
Everyone enjoyed the cake immensely
20. Juli 2026
I am shocked & disappointed to see…
I am shocked & disappointed to see that the standards & quality of Lola’s have fallen dramatically.
I purchased a cake 🎂 that was not fresh I returned to the store at Brent Cross
I was given a replacement cake but have to say this was also disappointing the cakes themselves are not the same as they used to be in the past you could rely on having a delicious cake unfortunately there is minimal fruit & filling and are not at all flavour
Some .
20. Juli 2026
Antwort von Lola's - Lola's Brent Cross
Hello Gigi,
Thank you for taking the time to share your feedback.
We’re very sorry to hear that your recent experience didn’t meet your expectations.
All of our cakes are baked fresh daily, so we’re sorry to hear you were disappointed with both the freshness and the filling. Your feedback will been shared with our bakery for review.
If you'd like to discuss this any further, please email us at hello@lolascupcakes.com
Best wishes,
Antwort von Lola's - Lola's Brent Cross
Hello,
Thank you for taking time to share your feedback.
We are truly sorry to hear that you felt your cupcakes were not fresh.
We are always working to ensure our products are of the highest quality.
I can see you were in touch with our customer service team and we will continue to look into this and discuss via email.
Best wishes,
Marta
The staff were helpful with…
The staff were helpful with ingredients. No samples for new products, which would make the experience even better and would most likely purchase more.
12. Juli 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.