I ordered two new keys, they both arrived on time and in good condition and worked perfectly. I would definitely use Lockstation again and recommend them.
Unternehmen hat geantwortet
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Das sagen Bewerter
Placed an urgent order for next day delivery, on items showing as in stock. Two days later, it does not appear to have shipped, their phones are not being answered and their chat system is offline. A... Mehr ansehen
Unternehmen hat geantwortet
Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Mehr ansehen
Unternehmen hat geantwortet
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Kontaktinformationen
Vereinigtes Königreich
- lockstation.co.uk
4.1
Gut
533 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery was in time and product was…
Delivery was in time and product was what I was looking for
27. März 2026
Antwort von Lockstation
Thanks so much for your 5⭐ review, Ian! 😊
We’re really glad to hear your delivery arrived on time and that the product was exactly what you were looking for 👍🔒 It means a lot to us!
If you ever need anything else, the Lockstation team is always here to help 🚚💬
I only ordered one lock but got 3 have…
I only ordered one lock but got 3 have paid
Tried phoning many times got held on line for a while then horrendous noise cuts me off many many times gave up trying to communicate with a human in the end. But 3 locker padlocks should last me until I die
26. März 2026
Antwort von Lockstation
Hello John 😊
Thank you so much for your 4⭐ review — we really appreciate it!
Firstly, we’re very sorry that you weren’t able to reach us by phone 📞. We’ve been extremely busy following the bank holiday closure, but we’re doing our best to catch up.
I’ve checked your orders and can see that you placed two — one for a single lock and another for two locks 🔐. Everything has been delivered exactly as ordered.
If there’s anything else you need or if we can help further, please don’t hesitate to get in touch — we’re always happy to help 😊
Kind regards,
The Lockstation Team
Good product delivered on time
25. März 2026
Antwort von Lockstation
Hi Richard 😊
Thank you so much for your 5⭐ review — we really appreciate your support!
We’re delighted to hear you’re happy with the product and that it arrived on time 🚚✨
If you ever need anything else, we’re always here to help!
Kind regards,
The Lockstation Team 🔐
Antwort von Lockstation
Thank you so much for your lovely 4-star review, Maria! 😊
We really appreciate your understanding regarding the slight delay, and we’re glad to hear everything arrived as required 👍📦
Your feedback means a lot to us and helps us keep improving! 💙
Kind regards,
The Lockstation Team 🔐
Antwort von Lockstation
Thank you for the fantastic 5-star review, Michael! ⭐️😊
We’re delighted to hear you’re happy with the quality of the product and the prompt delivery 🚚
Your support means a lot to us! 💙
Kind regards,
The Lockstation Team 🔐
Antwort von Lockstation
Thank you for the great 5-star review, Alan! ⭐️😊
We’re so pleased to hear you’re happy with both our products and service 🙌
Your support really means a lot to us! 💙
Kind regards,
The Lockstation Team 🔐
Very efficient service.
25. März 2026
Antwort von Lockstation
Thank you for your fantastic 5-star review, Mr Williams! ⭐️😊
We’re delighted to hear you found our service very efficient ⚡️
We really appreciate your support! 💙
Kind regards,
The Lockstation Team 🔐
Antwort von Lockstation
Thank you for the brilliant 5-star review, Mike! ⭐️😊
We’re really glad to hear your transaction was hassle-free and that you found a good price 💷👍
We truly appreciate your support! 💙
Kind regards,
The Lockstation Team 🔐
Great next day service and a fantastic…
Great next day service and a fantastic range of products available. It's a brilliant service for locksmiths.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lockstation
Hi Craig,
Thank you for the fantastic ⭐⭐⭐⭐⭐ review! We're really glad to hear you're happy with the next-day service and our range of products 🚚🔐
It's great to know Lockstation is proving to be a brilliant service for locksmiths — that’s exactly who we’re here to support! 🙌
We really appreciate you taking the time to share your feedback.
Kind regards,
Lockstation Team 🔐
Very helpful people
Very helpful people, they suggested what I needed and worked out perfectly.
I was looking for some escutcheon plates for some furniture locks that I had bought elsewhere.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Lockstation
Thank you for the great review, Dennis! 😊 We're really glad we could help you find the right escutcheon plates for your furniture locks, and it's fantastic to hear they worked out perfectly. 🔐 If you ever need anything else, feel free to drop by — we're always happy to help.
Kind regards,
Lockstation Team 🔑
The items were just what I was looking…
The items were just what I was looking for & the delivery was as described in the contact emails
24. Februar 2026
Antwort von Lockstation
Thank you for your lovely review! ⭐😊 We’re so pleased to hear the items were exactly what you were looking for and that the delivery updates were helpful 📦🚚. We really appreciate you taking the time to share your experience and hope to see you again soon!
Kind regards,
Lockstation Team 🔐
Easy to order and an exact replacement…
Easy to order and an exact replacement for the original door lock.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Lockstation
Thank you so much for the 5 stars! ⭐⭐⭐⭐⭐
We’re delighted to hear it was easy to order and that the lock was an exact replacement for your original 🔒👌 That’s exactly what we aim for!
We really appreciate your support and hope to help you again in the future 😊
Kind Regards
Lockstation Team
Think twice before ordering
Think twice before ordering. Nobody answers the phone. First you are on hold for awhile, then you get cut off. Tried several times. I had a question about my order.
Ordering on the website was not clear either. They had my card details from a previous order long ago, but did not allow me to log in as user.
I will not use again.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Lockstation
Hi there,
Thanks for your review. We’re not able to find an order under your details, so we don’t seem to have had the chance to serve you yet. If you intended to purchase from us, please get in touch so we can assist and make things right 😊
Kind Regards
Lockstation Team
Antwort von Lockstation
Thanks for your review, Valerie! ⭐⭐⭐⭐
We’re glad to hear your order arrived on time and in great condition 🚚📦
If there’s anything we could do to make your experience a 5-star one ⭐, we’d love to know!
Kind Regards
Lockstation Team
Ultion thumbturn cylinder locks
Ordered two Ultion thumbturn cylinder locks, to be supplied with the same key. Locks arrived promptly within a few days and were a perfect fit for the doors.
27. Januar 2026
Antwort von Lockstation
Thanks so much for the 5 stars, Stuart! ⭐⭐⭐⭐⭐
We’re thrilled to hear your Ultion thumbturn cylinder locks arrived quickly and were a perfect fit for your doors 🔒👌 It’s great they all work on the same key too — convenience at its best!
We really appreciate your support and hope to help you again in the future 😊
Many thanks
Lockstation Team
Antwort von Lockstation
Thanks so much for the 5 stars, John! ⭐⭐⭐⭐⭐
We’re delighted to hear you’re happy with the quick delivery 🚚💨 and the excellent quality of your lock cylinders 🔒💪
Your support means a lot to us — thanks again!
Many Thanks
Lockstation Team
Item delivered was damaged but replaced…
Item delivered was damaged but replaced quickly and without any hassle.
27. Januar 2026
Antwort von Lockstation
Thanks so much for the 5 stars, John! ⭐⭐⭐⭐⭐
We’re glad we could quickly replace your item and make the process hassle-free 🚚✅ Your patience is much appreciated, and we’re happy everything worked out smoothly!
Kind Regards
Lockstation Team
Wrong item sent, no refund
Wrong item sent. As I opened it, they are refusing to accept the return.
26. Januar 2026
Antwort von Lockstation
Hello,
I am very sorry to see your 1 star review.
After checking all the emails there was never any mention of us refusing to accept the return and in fact a return label has ben sent to you to enable you to send the part back free of charge.
Please kindly remove your false review.
Kind Regards
Lockstation Customer Service Team
I am very happy to have come across…
I am very happy to have come across Lockstation.
This was my 2nd purchase from Lockstation because they seems to be only one who is selling the 30 year old handles that I needed to replace.
Delivered on time.
Thank you
5. Januar 2026
Antwort von Lockstation
Thank you so much for the 5 stars! ⭐⭐⭐⭐⭐
We’re thrilled to hear you found us and that we could help with those rare 30-year-old handles 🔑⌛ It’s fantastic to have you back for a second purchase!
We really appreciate your support and are always here when you need us 😊
Many Thanks
Lockstation Team
5 star
Website very easy to use, items ordered were delivered in good time. Will definitely use again.
5. Januar 2026
Antwort von Lockstation
Thanks so much for the 5 stars, Matt! ⭐⭐⭐⭐⭐
We’re glad you found our website easy to use 💻👌 and that your items arrived on time 🚚📦
We really appreciate your support and look forward to helping you again in the future! 😊
Kind Regards
Lockstation Team
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