LIVECARMODEL.COM Bewertungen 

Ordered a model early December, and ended up being refunded today. They state on their site that orders are fulfilled within 15-21 busniess days. My order still said "awaiting fulfillment" after that period. I contacted after that, and was told that exact statement. I messaged again to confrim that the item had not been processed and shipped. They did not respond for 2 days even though their site says they respond within 6-12 hours. The customer service lady is rude and give you little to no info about the whereabouts of your items. They have no problem taking your money, but its a struggle to get you your product. After some back and fourth, she bothers to tell me that their supplier was having delays. I said thats fine, I wish you would told me this instead of not saying a thing, can you tell me the time estimate of when it will arrive. She said 7-10 business days. I waited that time, and once that was up, surprise, my item still says "awaiting fulfuillment", I messaged again asking for an update as, at this point, I've been waiting a month for my porduct. Guess what she responds with, "our supplier is having shippign delays". IN THE SEVEN TO TENS DAYS SHE DID NOT SAY THAT THERE WERE EVEN FURTHER DELAYS. NO COMMUNITION UNLESS YOU BEG FOR IT AND RUDE RESPONSES. I told her to forget it and cancle my order, she tried to "save" it by offering me discounts on furture purchases, etc. I said absolutely not, I will not give my business and money to somewhere this unprofessional, rude, and who cannot communicate simple things. DO NOT BUY FROM HERE IF YOU WANT A PLEASENT EXPERICENCE.

I contacted Allen because the items online would arrive after Christmas. Allen offered to have me stop by the warehouse to review several cars and included a tour. It was like purchasing a new vehicle with great service. I got the gifts I needed before Christmas and was worth the traffic back to west LA, due to freeway repairs ! Will visit again soon!

Allen Yu was fast with his responses. Very prompt and easy to work with. 5 starts from me

Update: I contact the company again and they refunded the expedited shipping but I still don’t know that my gift will arrive in time. I was contacted by an account manager the next day to apologize and offer to refund the full shipping.
First Review: I bought two cars for my son Nov 20. It’s Dec 11 and still it hasn’t shipped. I paid $50 for expedited shipping which says 7-12 business days which is crazy long to begin with but here we are 3 weeks later and it still hasn’t shippped. Their response is it takes 15-21 days. Well that’s not what I paid for!

First time buying a collectible diecast. Decided to get lambo aventador lbwk Autoart 1:18. The details are immaculate 1:1 like the real car. If you want the highest quality collectible cars LIVECARMODEL is legit! I visited their in person shop and Allen was very knowledgeable and nice! Will definitely buy the rest of my collection here!

love how assorted and diverse the models this place have. Owner Allen really nice and we had a great time

Very helpful. Great selection of Diecast it was quite mesmerizing
Picked up a 1:18 and 1:64 with ease

The model is exactly as described, very detailed, and (I have checked museums photos online) accurate.

They were so upset that I asked for the $13.00 insurance charge back, that was automatically added to my cart when I checked out, that they canceled the whole $200 order. Buyer Beware.

Response to Reply - I emailed your company about the $13, and requested that you remove it, or cancel the whole order if you wouldn't refund the extra $13 I was charged. The next thing that happened was that my entire order was canceled without explanation. I would naturally come to the conclusion that I did.

I think communication is key here, or the lack thereof, in this case.

Great shop for die-cast cars! They’ve got a wide range of models, from classics to rare finds, all in really good condition. The staff are super friendly and know their stuff, always happy to help or chat about collecting. Prices are fair, and new items come in often, so it’s always fun to stop by and see what’s new.

Ordered early July as a gift for my Husband in September. It’s almost end of September and still no shipment update. I feel anxious already. I hope next time they mention the estimated delivery date. Im pretty sure I saw July when I ordered online so I thought it only takes 3-4 weeks.

The process of buying the car started out very slow. It was my first time buying from Live Car Model. It took 3 or 4 days before the car started to be shipped out.
I kept in contact with Rosa through email which she answered promptly. The car came overnight once shipped. The shipping was very fast and you pay for the fast shipping but that's ok because it was at my place in just over 24 hours once it shipped out....... after the first 4 day wait. The car was brand new as advertised and in the box. It was very expensive, but it was a rare car and it was a bit more expensive than I had seen it elsewhere, but this was brand new and in the box. The only thing I wish is that it was easier to call them by phone rather than email. I did manage to get ahold of them by phone once, but I had to ask in the email to make arrangements for the phone call. All in all though it was a great experience because I was happy that the car was exactly as advertised and it was a rare car.

nice website, very useful and I like it.

This website is great site for cars collections! Fast shipping, well packaged and great price on cars! Highly recommended!

big selection fast shipping mine was vary fast and package was in perfect condition

This is definitely the best model shop I've seen in Los Angeles. Whether you're looking for 1:87, 64, 43, 24, 18, or 12, they have a wide selection of brands and inventory. This is also the best shop in my opinion, simply because I've never seen such a wide selection of good stuff in stock!

Awesome collection and reasonable price. Was able to pick up my order at their shop and they were very friendly. Allen has been very responsive helping me with my order via email. Definitely will be back for more!

Great service and great price! You can find any collection you want here.

It was a very pleasant shopping experience. The owner showed me all the models I wanted to see, and with his help I finally chose two amazing BBRs. I highly recommend this store to anyone who likes car models.

My best experience buying an car collectible, got every brand you could found on the market, awesome price. Plus the owner is chill to talk to, definitely worth a visit 👍🏽 10/10 experience.