Terrible experience all round with shocking customer service …
If I could give this company a zero out of 5 I would. My experience has been nothing but terrible - I’ve now been waiting a full month for delivery and was told it had been returned to China due to not being able to contact me as my address was wrong - upon examination, there was nothing wrong with my address as it goes through my Shippit account. When I told them not to worry about resending it, they told me they already had (to the same address that had apparently not worked previously). I asked for a full refund (as per their returns policy) and they refused me, saying I could instead have something free from their website. The whole process feels like a scam and the customer service is terrible. I’m still without my product and would highly recommend not buying from their business.








