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Liberty Rent partners with apartment communities to help qualified renters get approved when they don't meet a property's initial screening criteria. Through an enhanced review process that looks beyond traditional credit and income requirements, we evaluate each applicant's unique financial circumstances to identify those can fulfill their lease obligations. Our mission is to create more pathways to housing by giving qualified renters a second chance at approval. At the same time, we help property owners and management companies increase occupancy, reduce vacancy loss, and welcome more qualified residents into their communities. Since 2014, Liberty Rent has helped thousands of renters move into homes they may not have otherwise been able to secure while helping apartment communities fill more homes with qualified residents.
Vereinigte Staaten
3.9
19 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A huge thank you to Liberty Rent for a fast, easy, and seamless experience! It is incredibly reassuring to know there are companies out there truly willing and able to offer second chances to those facing life's unexpected challenges. Thank you for providing the support needed for a much-needed fresh start. 🙌✨
Everybody there can go straight to hell. I had called on multiple occasions and told you guys my situation and you said that I sound like I would be a good candidate. I called 10 minutes before my application was denied and told you that I can provide any information that you need from me. I also stated that I have the income that I have an accountant and I’m prepared to pay your deposit and the apartment. I would never suggest you to anybody. What you have is not a judgment of my character, and I am as a tenant. I have heard for myself and my kids so f you.
Antwort von Liberty Rent
We apologize that your experience did not meet the level of service we aim to provide. We believe in second chances and are here to support renters through the approval process with clear, respectful, and helpful communication. Please reach out to our Customer Success team at (877) 581-7368 so we can provide additional clarity and review your available options.
Easy to use and no long wait period for approval
Antwort von Liberty Rent
Thank you for sharing your experience ! We’re happy to hear that our timely communication helped make the approval process simple and stress-free. Helping you get approved and into your home quicker is exactly what we’re here to do. We appreciate you choosing Liberty Rent!
Very excited about my new home it had been a headache for me trying to find something for me…I’m very glad I have new place now!!! I can call home Thanks to Liberty Rent…Will be moving on 7/30 @ exactly 4pm is when I was asked to arrive for move in!!! I’m Very Excited Thanks Again…
Antwort von Liberty Rent
Thank you for sharing your experience! Congratulations on your new home! 🎉 We know that searching for a place can be stressful, so we're happy we could help make your move possible. We hope everything goes smoothly with your move-in today, and we wish you all the best as you settle into your new home. Thank you for choosing Liberty Rent!
Everything with the process was smooth and efficient and I was happy with my results so thank you Liberty Rent and you definitely will recognized by many more.
Antwort von Liberty Rent
Hi Jermaine, thank you so much for your kind words! We're thrilled to hear your experience was smooth and efficient, and that you were happy with the outcome. We truly appreciate you taking the time to share your experience and wish you all the best in your new home!
No response to emails sent about refund, because I never moved into the apartment. Went to said apartment & they advised they sent in paperwork to you guys about me not receiving the keys
Antwort von Liberty Rent
Hi Mj, we're sorry to hear about your experience and understand how frustrating it is when you're waiting on a refund. We'd like to look into this right away and help get it resolved. Please call us at 877-581-7368 Monday through Friday, 8:00 AM–5:00 PM CT, or email us at help@libertyrent.com with your name and the apartment name so we can review your account and assist with your refund as quickly as possible.
Angela Blackwell in the office was amazing. She has been a wonderful resource and helpful to me in everyway.
Antwort von Liberty Rent
Thank you so much for sharing your positive experience! We're so glad to hear that Angela at the community was such a wonderful resource throughout your move.
While Angela is part of the community's team, we're grateful that Liberty Rent had the opportunity to partner with them to help you get approved for your new home! Liberty Rent works alongside apartment communities to provide an additional path to approval for qualified applicants. Thank you for trusting us to be part of your journey. We hope you love your new home, and we wish you all the best!
We were having a very shake time trying to rehome after a house. It seem like forever to get something secure , with these folks help it happen pretty fast . Thanks t libertyrent.com
Antwort von Liberty Rent
Thank you for sharing your experience! We're so glad we could help during what can be a challenging transition. We appreciate your trust in Liberty Rent and hope you're enjoying your new home.
Antwort von Liberty Rent
Thank you for the 5-star review! We appreciate your support and are happy to hear you had a positive experience with our team.
Living here is amazing and I’m very happy for choosing this place
Antwort von Liberty Rent
Thank you for your review! We're thrilled to hear you're enjoying your new home. It was our pleasure to help you navigate the approval process, and we appreciate you choosing Liberty Rent.
Thank you LR from 15 for making a way for me , in the name of Jesus I Thank You for the approval of my application, it wasn’t easy but god always makes a way at the end. Thank You so much for the opportunity to rent a nice place; I would also like to recognize J, he is a true customer service professional who helped my mother with the application. Thank You, and may God Bless You All. Sincerely R.c
Antwort von Liberty Rent
Thank you for your kind words and for choosing Liberty Rent! We're glad we could help and appreciate you taking the time to share your experience.
They are strict. They don’t really help people that need it. They’re are better options that actually care about your situation. Don’t waste your time.
Antwort von Liberty Rent
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
At Liberty Rent, we strive to treat every applicant fairly and consistently while following our screening guidelines. We understand that every situation is unique, and while we may not always be able to provide the outcome someone hopes for, we do our best to communicate clearly and respectfully throughout the process.
We appreciate you taking the time to share your experience and will use your feedback as we continue working to improve our service.
My Experience was awesome and Headache free. They made my mind at ease and my transition so easy , The customer service was so nice and caring and helped every step of the way . Thank you Liberty for this helpful program to help us achieve rental success, you’re the absolute Best .
Im not understanding how they have such sorry reviews! My credit was not so bad in 2018 but I had an eviction on my credit report (i broke my lease). I found out about liberty rent through a complex I originally applied for. YES YOU PAY 35 dollars for an application fee. YES WHAT EVER YOUR RENT IS YOU’LL PAY THAT ONE DANG TIME TO LIBERTY RENT. WHAT THE BIG DEAL!!???????? Complaining about a service willing to help you get a place of your own . NOTHING IS FREE! Im so glad i found them! The stress of trying to find a place at that time was relieved. Thank you liberty rent for your services. Even thought your requirements changed since then.
Don’t deal with liberty rent they keep on telling me to send them my paystubs I have sent it several times I’m so over them they better refund my $35 that I was promised back
If I could give this service 0 stars, I absolutely would!!!! DO NOT USE THEM. It was great that they were able to gain me access to an apartment, but I shouldn’t have had issues to get in to begin with. I was dire at the time and obviously didn’t read the wording close enough because my $2000 deposit is apparently non refundable. How the F$&@, and I mean this in the absolute crappiest way, is that acceptable?? Whatever place it is, don’t move forward with the company and complex because this company is a sham.
We make 4 times the rent never been evicted credit score over 600 but was dined a apartment but could get approval though liberty rent which smells a little fishy I’ve never heard of this company before but it the actual actions they want you to pay them one month rent as a fee to get approved plus pay whatever fees to actually move into the apartment complex to them
This is definitely a predatory service that takes one months rent payment to place an “approval” stamp on the same application that was denied. that one months rent doesn’t go towards anything. And doesn’t benefit the renter in any capacity. What happens is this company assumes the “risk” so the apartment isn’t involved in collecting the debt from a renter that’s been evicted.
LibertyRent.com is nothing more than a predatory service that asks questions ( possible discrimination ) type questions a property can not.
This company digs deep into your finances and exposes consumer financial records on they're own network.
Removing rights and laws that govern this type of interaction within the fair housing laws.
Company has been around since corporate started buying up communities nationwide. 2014
This company does not help the consumer. It helps those that separate put low income in a complete other part of town.
This is why after almost none years there has been no other Post on trustpilot. Not one??
I checked Google reviews and LibertyRent has a team that hides Google reviews.
Although the reviews are still seen by the reviewer. Just not available to others to see on Google.
It's called ghosting and is when Google allows those that pay to play to hide reviews.
LibertyRent.com is just another corporate discrimination tool and one of the lowest forms of peaceful living in America.
This will probably get worse before it gets better.
Why?
It's not like my congressman, mayor, governor or anyone in housing will ever read this.
They probably will never be in this situation?
Proceed with caution and don't be afraid to hold others accountable for violating your rights.
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