Contacted company to see if they could post out order next day delivery as I'd left it last minute to get the nursery girls a present as my son is finishing this year. I not only received order next d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Kerry couldn't of been more helpful 🥰 I ordered 3 bracelets last minuet for teacher thank you presents, I then forgot to change then forgot to change the delivery to next day, I sent an email in an... Mehr ansehen
This is great 👍 We order a congratulations bracelet for our Granddaughter for passing her exams. It popped through the letterbox and was perfect. Great ethos, thank you xx
I purchased a worry bracelet from Tiktok live (Amazing experience) and it was delivered within 1-2days. I must say service is extremely good. The bracelet itself cones with an uplifting message I hav... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Letterbox Love, we create meaningful jewellery gifts designed to comfort, empower and celebrate life's big and little wins because we believe that the smallest gestures often leave the biggest impact. Founded by husband and wife duo Kerry and Liam during the first UK lockdown, our mission began with a simple idea: to spread kindness and connect people through thoughtful jewellery gifts that fit through the letterbox. Our vast range covers a wide variety of sentiments and occasions, from birthdays and breakups to friendship, loss, and everything in between. Whether you're looking to lift someone up, say thank you, or remind them how loved they are, we have the perfect piece to do just that. Our affordable bracelets come in a mix of styles to suit every taste, from adjustable friendship cords to silver-plated charm bracelets and beautifully beaded designs. Each gift is designed with heart, hand-packed with care, and sent with love from our small Derbyshire based studio. As an award winning small business, customer happiness is at the core of everything we do. We’re proud to be trusted by thousands of customers who return time and time again for gifts that truly mean something. Let us help you brighten someone’s day, one letterbox gift at a time.
Kontaktinformationen
Vereinigtes Königreich
- info@letterbox-love.co.uk
- letterbox-love.co.uk
5.0
Hervorragend
478 Bewertungen
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Quick with delivery & was beautiful…
Quick with delivery & was beautiful will shop with them again
27. Oktober 2024
Antwort von Letterbox Love
Thank you Joan, a really lovely review to receive. Best wishes, Kerry x
Antwort von Letterbox Love
Thank you ever so much for this kind review, best wishes, Kerry x
Great experience
Great experience! I ordered the wrong bracelet, this was rectified within 15 minutes. Very polite and fast shipping.
What are you waiting for!!
25. Oktober 2024
Antwort von Letterbox Love
A fantastic review to receive, thank you so much and I am so pleased you were happy with the service :) Kerry x
Pretty bracelets
I ordered 2 bracelets as birthday gifts for friends who loved them. Beautifully made. Arrived quickly.
28. September 2024
Antwort von Letterbox Love
This is wonderful to hear, thank you so much for review xx
Really unique products
This company do really unique products, which is why i've bought things for myself and as gifts for friends/family. They are posted quickly and come wrapped in beautiful pink paper. I particularly love the turtle bracelet, as it reminds me of when I swam with turtles.
I would say the prices are fair, as the bracelets are so well made and unique.
Overall, I would recommend this company 100%.
26. August 2024
Antwort von Letterbox Love
Thank you for such a wonderful review, we appreciate this so much! xx
Baby loss braclet
Baby loss braclet
Was a hit with my friend especially as she was having a hard day
27. August 2024
Antwort von Letterbox Love
Thank you for this kind review x
Always impressed
I’ve ordered several times before from Letterbox Love and they never fail to impress me. The gifts I ordered were beautiful (as always!) and arrived so quickly, with gorgeous presentation too.
Thank you Letterbox Love ❤️
26. August 2024
Antwort von Letterbox Love
Such a fab review, thank you so much for your kind words x
Beautiful products
Beautiful products. Friendly professional interaction. Gorgeous packaging which is always appreciated.
26. August 2024
Antwort von Letterbox Love
Thank you so much :) xx
Amazing Customer Service..
Amazing Customer Service...
Had a little problem with the bracelet that I ordered... quick response...replacement sent ... no extra charge... even over the bank holiday weekend...
Beautiful Gift complete with little gift bag...
Highly recommended
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Letterbox Love
You are so welcome, we are so pleased you have had a great experience with us xx
Bracelet was absolutely beautiful
Bracelet was absolutely beautiful, we were really pleased with it...The products are great quality and very affordable too!!
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Letterbox Love
Thank you so much Isabella, so pleased you loved the bracelet ! x
Paid for next day delivery and didn’t…
Paid for next day delivery and didn’t come for nearly a week, also given option to personalise note which I opted for and didn’t arrive with any personalisation
2. August 2024
Antwort von Letterbox Love
Hi Charlie, Firstly, I want to thank you for your recent purchase and for taking the time to leave a review. We greatly value customer feedback as it helps us improve our service.
You mentioned concerns regarding the delivery time and a missed gift message. I want to sincerely apologise for any inconvenience you experienced.
Regarding the delivery, I see that you opted for an upgrade to 1st Class with Royal Mail. While this service is generally fast, it is important to note that it is not a tracked or guaranteed next-day service. We always aim to dispatch orders within 24 hours from Monday to Friday to ensure the quickest possible delivery, but unfortunately, the exact delivery timing is outside our control once the package is with Royal Mail.
As for the gift message, I'm afraid we did not see a message on your order, usually this pulls through to your order confirmation, did you receive this? This could be an internal issue on our website so it would be really helpful to understand.
We value you as a customer and would like the opportunity to make things right. Please do get in touch, I have emailed you too.
Thank you for your understanding and for giving us the chance to improve.
Best wishes,
Kerry
Excellent service
I ordered a very pretty graduation bracelet for my daughter. Unfortunately, when she wore it for the first time she realised there was a slight problem with the clasp which resulted in the bracelet falling off. I contacted Letterbox Love and they very kindly sent out a replacement within a few days.
Excellent service, beautiful jewellery at a reasonable price. I highly recommend.
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von Letterbox Love
Thank you Lynn, I am so pleased your daughter liked her bracelet and we were able to help with a speedy replacement! x
Antwort von Letterbox Love
Thank you for this lovely review x
Great gifts. Super thoughtful
Ordered from here twice before, and recently ordered a mystery bundle. Was so pleased when it arrived. Lots of lovely bits and personalised too! Great customer service. Easy to get in touch. Lovely gifts and I even got a few bits for myself. Highly recommend!
20. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Letterbox Love
Thank you Ayshe, made our day with this review!
Really lovely gift
Really lovely little bracelet. Bought as gift for a friend, to remind her she’s not alone. It was the first anniversary of her mom’s death (who loved butterfly’s). She loved it.
27. Juni 2024
Antwort von Letterbox Love
So kind of you, what a thoughtful gesture x
Quality and Reliability was 2nd to none !
The Professionalism and Reliability was great and the goods were of good quality. Will use you again and nice to know that your company doesn't con people which is great news. Well done 20 out of 10 ! 👍😁👍🐾🐾🐕
31. Mai 2024
Antwort von Letterbox Love
What a fabulous review, thank you so much Beverly! x
First time using this company
First time using this company
And I was very pleased with the outcome.
26. Mai 2024
Antwort von Letterbox Love
Thank you Mary :) x
Quick and easy ordering item was as…
Quick and easy ordering item was as described excellent t quality would definitely use again
26. Mai 2024
Antwort von Letterbox Love
Thank you so much for your kind words :)
Absolutely lovely bracelet
Absolutely lovely bracelet, ordered for a good luck charm for my daughters exams and she loved it
26. April 2024
Antwort von Letterbox Love
We are so glad she loved it, thank you again!
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