Leodis Stairlifts Bewertungen 

539
TrustScore 5 von 5

4.8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

we have just had a reconditioned straight stair lift installed and it it brilliant for my wife who has mobility issues.After contacting the company they attended within a few days,carried out a sur... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I required a stairlift urgently for my elderly parents. On the Monday I did an online enquiry on their website after 9pm and was very surprised when just five minutes later I received a call from Jod... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Leodis are all fantastic, very quick, friendly service. Very quiet, did not make any mess. Would definitely recommend. The stairlift and seat are very good quality, making my ill mums life easier.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service by Shaun,from the initial estimate to the installation was a painless and efficient process. A wonderful experience for a first class product which hopefully will make my life a lot... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Anbieter von Hilfsmitteln für Menschen mit Behinderung

Vom Unternehmen geschrieben

Leodis Stairlifts, established in 1991, is a leading independent provider of mobility solutions in Northern England. As a family-run business, we specialise in offering a comprehensive range of stairlifts, including Straight, Curved, New, Reconditioned, and Rental options. Our commitment to exceptional service is evident in our 24/7 availability and next-day installation service, ensuring that our customers receive prompt and reliable support whenever needed. What sets Leodis Stairlifts apart is our dedication to customer satisfaction without resorting to high-pressure sales tactics. We understand the importance of making informed decisions, and our team is always ready to provide detailed information and guidance tailored to each individual's needs and budget. This customer-centric approach ensures that every home remains accessible and safe, enhancing the quality of life and independence for those with mobility challenges. With extensive industry experience, Leodis Stairlifts recognises the significance of reliability and comfort in mobility solutions. Our products are designed to meet the highest standards of quality, providing users with peace of mind and confidence in their daily activities. The company's genuine 24-hour service, available 365 days a year without additional fees, further underscores their commitment to excellence and customer care. For more details, you can reach Leodis Stairlifts at 0800 542 6045. And remember that our dedicated team is always ready to assist with any inquiries and provide customised solutions to meet your mobility needs.

Leodis Stairlifts

Vom Unternehmen geschrieben

Helping you with the ups and downs in life
Established in 1991, Leodis Stairlifts are specialists in the supply & installation of Stairlifts in Leeds, Yorkshire, Lancashire, Manchester & Humberside. Leodis Stairlifts helpful advice has helped our clients find the best solution to suit their needs and budget. We use trained experienced engineers to review your requirements, rather than ‘sales people’ as ‘our aim is to help inform you of the choices, enabling you to choose the right solution.

Outstanding Service

24 hours a day, 365 days of the year

Leodis, a family-owned business since 1991, offers a variety of stairlift solutions, including new, reconditioned, and rental options to fit any budget. Our goal is to find the best solution for our customers without aggressive sales tactics. We provide free, no-obligation surveys, and our team is highly qualified, professional, and empathetic. Don't just take our word for it—check out our Trustpilot reviews!

Kontaktinformationen

  • Leeds,Wakefield,Bradford,Halifax,Huddersfield,Manchester,Burnley,Bolton,Blackburn,Stockport,Altrincham,Ashton Under Lyne, Oldham,Rochdale,Harrogate,York,Selby,Doncaster,Sheffield,Rotherham,Barnsley,Chesterfield,Hull,Immingham,Scunthorpe,Scarborough,Durham,Darlington,Middlesbrough,Sunderland,Newcastle,Hartlepool, Vereinigtes Königreich

  • 08005426045
  • sales@leodisstairlifts.co.uk
  • leodisstairlifts.co.uk
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4.8

Hervorragend

TrustScore 5 von 5

539 Bewertungen

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4.8

Alle Bewertungen

(539)

68 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Recommended by a friend in the village…

Recommended by a friend in the village Nathan came out measured up and gave us a price there and then explained every thing with no pressure to sign up to anything on the spot . As we went on holiday the next day we had time to think about it and had it installed a week or so later .

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi David,Thank you for your kind review. We’re so pleased you chose Leodis on your friend’s recommendation and that Nathan made everything clear and pressure-free. It’s great to hear the process fit around your holiday plans and that installation went smoothly soon after. Many thanks, LIndsay

Bewertet mit 5 von 5 Sternen

Happy rider

When my husband needed a stairlift I looked at a few companies but Leodis was recommended to me by a friend who had used them. I accepted that advice and am very glad I did. Helpful staff both on the telephone and in my home considered what was best for us, the initial quote was held quite a long time, the lift was fitted within a few days by Michael who arrived at the appointed time, worked in a considerate manner and ensured I understood how to operate the lift safely before leaving. We chose a reconditioned lift which works perfectly. We are very pleased.

26. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Thank you for sharing your experience. We’re delighted you chose Leodis on your friend’s recommendation and that you were pleased with the service both over the phone and in your home. It’s great to hear Michael carried out the installation so considerately and made sure you felt confident using the stairlift. We’re so pleased the reconditioned lift is working perfectly and that you’re happy with your choice. Many thanks, Lindsay

Bewertet mit 1 von 5 Sternen

I have had my stairlift since 2020

I have had my stairlift since 2020, and it has been nothing but trouble from day one. We had a reconditioned one on advice from the salesman, and it has broken too many time to mention.once again it is broken and I now have to pay call-out fee plus labour as I wasn’t allowed to pay for extended warranty, but I was asked if I wanted to buy another chair but still pay for call-out, labour.I’m outraged!!!I

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Dear Diana,

Firstly, we are very disappointed to read your review, especially after not receiving any formal complaint from you prior to you posting it, but we do accept that you have the right to use the review system to highlight your dissatisfaction.

Although you state in your review that in your opinion you have had nothing but trouble with your stairlift, I am sure that you will agree that on the occasions you have called us to report an issue we have attended in a timely manner and corrected any issues promptly and professionally.

Unfortunately, as your reconditioned stairlift was fitted 5 years ago, as with any mechanical device, parts will need replacing from time to time and this we have done professionally and in a timely manner over the past 5 years.

When our engineer was called out to your most recent call-out, he advised that due to the age of the stairlift, a replacement might be a better, cheaper option.

This advice was given in good faith and was his professional opinion given his years of experience and the age of the stairlift.

A further extended warranty has not been offered due to the age of the stairlift and the advice of it probably being better to replace was, as said, given in good faith.

It is regrettable to receive such a review but as with any mechanical product, they will encounter some issues from time to time and unfortunately don’t last indefinitely.

Bewertet mit 5 von 5 Sternen

The company were prompt and on time…

The company were prompt and on time when called to measure up for a stairlift with a 180 degrees turn, the price quoted was excellent and the stairlift was installed within five days and as the weekend was part of this a super fast service.
Its been in since 27th August and has performed perfect. All staff polite, and very efficient.

27. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Stuart, Thank you for your review. We’re so pleased your stairlift was installed quickly, at a price you were happy with, and that it’s been working perfectly since. We’ll pass your kind words on to the team. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Excellent company and staff

From my first call speaking to Mick to my after sales call recently I have had a great experience with Leodis stairlifts.
Chris came out to survey my home ready for my husband’s return home after a serious bleed on his brain. Chris’s knowledge about products was first rate. I wanted to talk about the feasibility of a stand up (perch) lift seen on another site. Chris advised they could supply one but also recommended a lift they do which is both a seated lift and a stand up lift. I decided to go with the dual one as my husband also has arthritic knees and finds it difficult to sit. Chris left all the literature, a quote and contact number to discuss any concerns or place an order.
There was absolutely NO pressure to place an order there and then (or at all) and no follow up pressure sales calls.
I rang to place my order and spoke to the delightful Lyndsey who was very friendly and also cleared a couple of questions for me.
Connor arrived to fit the stairlift exactly as arranged and dropped me a courtesy call to tell me how far away he was on the day. He too was very friendly and did and excellent job with little mess.
I opted for a reconditioned lift but changed the seat for a better colour match. You couldn’t tell it wasn’t a new lift. I am very satisfied with the product and all the staff at Leodis. I would definitely recommend them to anyone.

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Kerry, Thank you so much for taking the time to share your detailed experience. I’m so pleased Chris was able to give you the right advice and options to suit your husband’s needs, and that Connor completed the installation so smoothly. It was a pleasure speaking with you too, and I’m delighted the stairlift is working well and looks just right in your home. Your kind words and recommendation mean a great deal to all of us at Leodis. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Fantastic company

Fantastic company. Recently fitted a stair lift for my elderly mother.
From start to finish their service was excellent and I would highly recommend them. Reasonably priced and great customer service before and after.

27. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Julie, Thank you for your lovely feedback. I’m so pleased to hear your mother’s stairlift was fitted smoothly and that you were happy with the service throughout. Your recommendation means a great deal. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Excellent Service from start to finish.

Excellent Service from start to finish.
From the initial telephone call, to the surveyor (Dave) visiting, he explained everything thoroughly, there was no pressure to buy neither was there any pushy sales calls, we had to decide if this was right for us, as my Dad was indecisive. However on reflection we all knew this would be the best thing for him. We went ahead with a new stairlift and this is the best decision we EVER made. The stairlift has made life so much easier. The fitters were friendly, extremely helpful and professional. Also it gives us peace of mind that there is a 24 hour call out. I could not recommend this company highly enough. Big thank you to Leodis

21. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Suzy, Thank you so much for sharing your experience. We’re delighted to hear that from the first call through to Dave’s visit and the installation, everything was explained clearly and carried out without any pressure. It’s wonderful to know the stairlift has already made such a positive difference for your dad and given you peace of mind with our 24-hour call-out support. Your recommendation means a great deal to us. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

If we could give 10 stars we would

We recently had a stairlift fitted by Leodis, and the service was absolutely outstanding from start to finish. I first rang on a Tuesday and spoke with Lindsey, who was so friendly and helpful. By Thursday morning, Chris came out to measure up and clearly explained everything, including prices. That same afternoon, Martin in the office guided us through the next steps, and by Friday, Johnny had the stairlift fitted perfectly.
The speed, professionalism, and care shown by the whole team was nothing short of 5-star service. We couldn’t be more pleased and would highly recommend Leodis to anyone considering a stairlift.

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Rachel, We’re so pleased to hear about your positive experience! It was a pleasure to assist from your email enquiry, and I’m delighted that Chris, Martin, and Johnny provided a smooth and professional installation. Your kind words and recommendation mean a lot to me personally, and I’m thrilled we could help make your dad’s home more accessible and comfortable. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Curved stairlift fitted by Daniel…

Curved stairlift fitted by Daniel 18-08-25. It was a reconditioned stairlift but looks brand new.
Cant thank Leodis enough for a job well done.
We had 3 quotes but chose Leodis because of their professionalism, from the salesman who came to see us to the fitter. Well pleased, thanks to all concerned. Excellent company.

18. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Mike, Our sincere thanks for taking the time to leave such positive feedback. We’re delighted your reconditioned curved stairlift feels like new and that our team, from sales through to installation by Daniel, delivered the professionalism you were looking for. We truly appreciate your recommendation. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Stair Lift

I arranged for a representative from Leodis to visit my Mum, which Dave called to see her and gave a quote and then said it was up to her to contact them if she wanted to go ahead. They were not pushy at all! When I rang to arrange for it to be fitted they said we could have any day we wanted. When it was fitted they left no mess and showed my Mum how to use it.

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Chris, Thank you so much for sharing your experience! I’m glad Dave was able to visit your mum and that the whole process was easy and pressure-free. It’s great to hear the installation went smoothly and that your mum was shown exactly how to use her new stairlift. We really appreciate your kind words! Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Great staff great company can’t…

Great staff great company can’t recommend highly enough. Super prompt service Stair lift fitted within 48 hours of contacting office. Lovely lovely staff from Lindsay in the office to the gentleman that came out to survey and the gentleman who installed. Quick efficient easy to understand and no pressure from anyone 11 out of 10

24. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Alyson, Thank you so much for your wonderful review! I’m really glad you found our team helpful and that everything went smoothly and quickly for you. I’ll be sure to pass your kind words on to everyone involved. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Great Stairlift Installation

Great Stairlift Installation – Highly Recommend

Really impressed with the whole experience from start to finish. Booking the appointment was easy and the office team were friendly and helpful. Chris came out to do the survey and was very thorough, making sure everything was just right.

Jonny did a brilliant job with the installation and took the time to show my mum how to use it properly. She’s loving it and it’s given her independence back after a recent fall—she’s on it all the time!

Lindsay followed up with a lovely call to check everything was okay, which was a nice touch. It’s reassuring to know we’ve got support if we ever need it.

Great value, excellent service, and a team that genuinely cares. Would definitely recommend :)

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Julie, Thank you so much for your kind words! I’m really glad to hear that everything went smoothly from the survey right through to installation and that your mum is loving her stairlift. Jonny and Chris will be pleased to hear your feedback, and I’m happy my follow-up call gave you some extra peace of mind. We’re always here if you need any support in the future. Thanks again for recommending us! Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Excellent product, price & customer service

Friendly, efficient, knowledgeable and professional advice from the initial phone call enquiry to the installation and after care service. Would definitely recommend. A*****

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi, Thanks so much for your lovely review! I’m so happy everything went smoothly from your first enquiry right through to the aftercare. I’ll let the rest of the team know you were pleased — they’ll be delighted! Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

From the very first phone call speaking…

From the very first phone call speaking with staff , such a professional and caring company to deal with .
Allan Richardson was extremely reasuring, explaining all the necessary points which we needed to be aware of. Dan the engineer who fitted the stair lift, was so helpful and patient with my father .
A wonderful company to deal with. Would highly recommend

9. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Good afternoon George. Thank you so much for your fantastic review and recommendation. It is good to know that the service you have been provided throughout the process was of the highest standard. I will pass on your comments to Allan and Dan. Thank you once again. Craig

Bewertet mit 5 von 5 Sternen

Amazing service

I posted on the website that i needed a stairlift for my mother on a Sunday evening and got a call back within 10 minutes. I spoke to Claire and arranged a visit for Thursay. She turned up early. Gave us all the options and once chosen arranged an appointment to install 5 days later. The engineer was very efficient In installing the stairlift and explained how to use it. He nade no mess and cleared away all the packaging. Would recommend this company to anyone who needs a stairlift installing.

8. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Thank you so much for your kind review! We're delighted to hear that Claire was able to respond so quickly and guide you through all the available options. It's great to know the installation went smoothly and that our engineer left everything clean and tidy. We truly appreciate your recommendation—it means a lot to us. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Highly reccommend Leodis stairlifts …

My dad was coming out of hospital and needed to get a stairlift fitted ASAP I rang leodis stairlifts as they were recommended by a family member. I rang and got a appointment to visit to look measure and get a quote the next day we were really impressed with the efficency and time that suited us .
Allan came on time smart ,presentable friendly and so helpful and informative and explained everything to where it would go ,how they fit it and how it works gave us all the information of cost to buy and rental how long it would take to install there was no pushing to go with them at all I said I was happy with the quote but I had to speak to my father Allan gave me a brochure to show my dad with all details to show him .
My dad was really happy with the quote and price and wanted to go ahead and buy one,I rang leodis syairlifts with the number Allan left and the customer service team were really helpful and knew how quickly we needed 1 and gave a date and time that was convenient for us which was 2 days later .

On the day of fitment Martin arrived to supply and fit stairlift we was told could be few hours martin came was smart ,friendly and got on with the job straightaway Martin did a excellent job and it looks really nice ,neat and no mess Martin cleaned up after himself and explained to us how it worked and what to do if errors came up on stairlift and left us a instruction manual of codes for the stairlift ,he even asked my dad if he wanted a go to see how it felt and showed him how it worked so my dad could understand and took the time and showed my dad respect and was patient and really nice with him .

We would highly recommended Leodis stairlifts 100% to family and friends and anyone that asks .
We even got a call a week later to see how everything is with the stairlift .
So if you have a loved one who needs a stairlift don't hesitate to contact Leodis stairlift you won't be disappointed definatley give give them 5 stars they are 10 out of 10 .

Thank you Leodis stairlifts made our life's so much better my dad can now have a shower and be safe with no worry of him getting upstairs .😁

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Claire, Thank you so much for your wonderful and detailed review we’re truly touched by your kind words. We're so pleased we could help during such an important time for your family and that everything went smoothly from start to finish. Allan and Martin will be thrilled to hear your feedback we’re proud to have them on our team, and it means a lot to know they made such a positive impression. Ensuring our customers feel comfortable, informed, and respected is at the heart of what we do, so we're delighted your dad felt confident using the stairlift and that it's already making such a difference in his daily life. Thank you again for your recommendation and trust – it really does mean the world to us. If you ever need anything in the future, we’re only a phone call away.Wishing you and your dad all the very best, Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

Swift, efficient and knowledgable service

Great advice and recommendations from the start. Fitting went smoothly and in a timely fashion and fitters were polite and efficient. Mum hates any technology but manages to use the stair-lift fairly easily. Would highly recommend.

3. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Dominic, Thank you so much for your kind words! We're delighted to hear that you found our service swift, efficient, and knowledgeable. It's especially great to know that the installation went smoothly and that your mum is finding the stair-lift easy to use even without being a fan of technology! We’ll be sure to pass your compliments on to our fitting team. Your recommendation means a lot to us. Many thanks, Lindsay

Bewertet mit 5 von 5 Sternen

100000% RECOMMENDED

From the minute I rang the office and spoke to Martin, I felt like someone was actually listening to the needs of my parents, Martin arranged for Claire to come out and visit us, she was very polite, knowledgeable and most of all made my parents feel human, she made them feel like a stairlift was normal and not something you need because they was getting older. We were requiring the stairlift to turn slightly at the bottom of the stairs as well as the top, straight away, Claire said “no problem” ( we had 2 other companies out, that told us it wasn't possible). Within 5 days we had gone from an initial phone call, home visit, stairlift being installed. The installation lads were top class, they were very chatty, explained everything they were doing and made my parents feel relaxed and in safe hands. I would highly recommend Leodis,

Probably like most people having to make a decision to have a stairlift, looking at the practicality of it working in your home, the costs and most of all your parents needs, all this is a massive learning curve and a worry, especially when you have had other companies out that didn't give you much confidence. I really wish I had rang Leodis first, every single person I spoke to within this company was amazing and made everything really simple.
A big massive THANK YOU. First class service

26. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Heather, Wow, thank you so much for this incredible review! We're truly touched by your kind words and absolutely thrilled that your experience with Leodis was such a positive one from start to finish. Martin, Claire, and our installation team will be over the moon to know they made such a difference. Making your parents feel comfortable, respected, and cared for is exactly what we aim for and hearing that Claire helped take away any stigma around needing a stairlift means everything to us. We understand how daunting this decision can be, especially when other companies haven’t given you the confidence you needed. That’s why we’re so proud to have earned your trust and to have delivered a solution that worked even when others said it couldn’t be done. Thank you again for your kind words and for recommending us so highly. Many thanks, Lindsay

Bewertet mit 3 von 5 Sternen

An expensive repair

The purchase and installation were fine. When the stairlift stopped working, at 1 year and 12 days from new (and just 10 days from it's first service when it was found to have a faulty electrical contact on the runner frame), the out of hours callout response was equally professional but only after I'd spent some time ringing every LEODIS contact number I could find on their website until I finally managed to get through to a lady called Claire on there Newcastle number. She explained that the automated answerphone must not have been switched to out of hours response. Claire quickly managed to contact an engineer who subsequently contacted the duty engineer who arrived within 1½ hours of speaking to Claire. However, the failure and need for replacement of batteries and a circuit panel together with callout charge was quoted at about £600 to £700. He opined that the faulty electrical contact found on the first service probably contributed to an early degradation of the batteries. The engineer explained that only the batteries and the panel would be covered by a further 1 year warranty and recommended that I pay £1000 for the whole carriage assembly to be replaced, which would give a more comprehensive warranty. Having bought a new stairlift on 13 Jun 24, I really had not expected to pay so much for a repair just 10 days out of its 1 year warranty.

25. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi John,Thank you for taking the time to leave such a detailed review. We’re pleased to hear that your initial experience with the purchase, installation, and the professionalism of our engineer was positive. We’re genuinely sorry to hear of the fault that occurred shortly after your warranty expired. We fully understand how disappointing and unexpected it must have been to face a significant repair cost so soon after your stairlift's first service especially when it had only recently passed the one-year mark. While warranty terms are clearly defined, we appreciate that the timing of the fault was frustrating, and we regret any added inconvenience caused by the initial difficulty in reaching our out-of-hours support. Your comments regarding this have been noted and we’re working to ensure our systems function more reliably in future. We value your feedback and thank you again for sharing your experience. It helps us continue to improve both our products and service. Kind regards Lindsay

Bewertet mit 5 von 5 Sternen

Leodis Stairlift

From start to finish we were very happy working with this Company who had been recommended to us by a neighbour.

The installation went very smoothly on the day and was done quicker than we were expecting.

The lift is easy to use and gives us peace of mind that Mum can easily get upstairs now.

10. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Leodis Stairlifts

Hi Jenny,
Thanks so much for the lovely review! We’re really glad to hear everything went smoothly and that the lift is helping your mum get upstairs with ease. It means a lot to us that you were recommended by a neighbour, word of mouth is the best kind of compliment. We're always here if you need anything in the future. Many thanks Lindsay

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