Purchaced a 8' slate billard table absolutly love it..the website so easy to find what tour looking for..had to wait a minute for the installer to arrive but it was definatly worth the wait 😀😀
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a few issues with my order but despite this the Leaf team kept in constant communication, replied to all my emails promptly and tried to find solutions before ultimately giving me back a full re... Mehr ansehen
Having sent numerous messages via their AI chat, asking various questions & given positive answers, despite being promised several times that I will receive an email, I never did. I finally rang, but... Mehr ansehen
Unternehmen hat geantwortet
Still waiting for delivery or even an update on expected delivery. Has been over 6 weeks. Several emails exchanged but no results or indication of when my items will be delivered if at all. I think th... Mehr ansehen
2.8
Akzeptabel
67 Bewertungen
Hat 65 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
John was super helpful and really…
John was super helpful and really friendly, he didn't rush me and explained everything clearly. The product arrived on time, looks great, and works exactly as described. The whole experience was stress-free.
12. August 2025
Bewertung ohne vorherige Einladung
Super sturdy and feels really safe
We got trampoline a few weeks ago. Putting it together took a bit of time, but everything was there and the instructions made sense. Super sturdy and feels really safe.
5. August 2025
Bewertung ohne vorherige Einladung
Big shoutout to James in sales
Big shoutout to James in sales, he helped us pick the right product for our space and gave some really helpful tips. We didn't feel pushed into anything, which we appreciated. The delivery was quick, setup was easy, and it's already getting heaps of use. Super happy with the purchase!
3. August 2025
Bewertung ohne vorherige Einladung
I can not describe how bad the quality…
I can not describe how bad the quality is. There really needs to be minus stars in the options. If I can save 1 person from paying money to this company, I'll feel better. Where do I start.. My wife got sucked into to the fancy website pictures with website reviews. She purchased a kids' bunk bed and was listed as ready in 2 - 4 days.. 2 months later, and after weeks of emails asking where it is, it finally turned up at a dodgy warehouse in Loganholme, Brisbane. I opened boxes to saw dust everywhere, on every piece (perfect for my daughter, she is allergic to dust). Nothing fits correctly. The holes are out. Not just the alignment but the depth as well, and we are not talking 1 - 2mm, we are talking 10-15mm. Multiple holes were drilled in the wrong places, and then attempted repairs. The paint is like it's been painted by hand out of a spray can from Bunnings. Instructions are basically useless, as the numbers don't match on the timber, and some don't even have numbers. Missing parts. It's honestly ridiculous how a company can sell this rubbish. I don't know how long this bed will last. It's not even really that safe. Don't believe the photos on the website. Don't believe the 4 & 5 star (FAKE) reviews. Don't believe the comments from the company. DON'T HAND OVER MONEY. Go in person to a homemaker centre or Harvey Norman's and look at the beds before handing over money online. If we didn't spend so much, I would put it in a skip bin.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von leafliving.com.au
Dear Mr. Cahill,
Thank you for taking the time to share your experience. On behalf of our entire team, I would like to express our sincere apologies for the disappointment and frustration you’ve encountered. Your feedback has been heard loud and clear.
As soon as we became aware of the issues you raised, we immediately held a meeting with our supplier to go through each of your points in detail. Clear action plans for quality improvement have already been implemented. Please rest assured that every piece of feedback is taken extremely seriously, and your experience has already contributed to tangible changes. Our commitment to product quality and customer satisfaction is not just a company standard, but a shared value across both our internal team and supply partners.
As your communication was not initially directed to our customer service team, we’re unsure whether the bed has already been assembled. If not, please know that we’re more than happy to send a professional installer to assist you at no cost. If the bed has already been assembled, we would still be glad to arrange a follow-up visit to check that it has been installed correctly—especially considering that this is a bunk bed designed for children. Just like you, we place the safety and comfort of every child as our top priority.
If an on-site visit is not convenient or necessary, we’d also like to invite you to refer to photos of correctly assembled beds by our other customers, to help verify that the product you received has been properly set up. You can view them here:
https://cdn.shopify.com/s/files/1/0581/7932/1994/files/INS-BUNKBED-0626-2.jpg?v=1750909653
https://cdn.shopify.com/s/files/1/0581/7932/1994/files/INS-BUNKBED-0626-1.jpg?v=1750909653
https://cdn.shopify.com/s/files/1/0581/7932/1994/files/INS-BUNKBED-0626-3.jpg?v=1750909650
Lastly, to all our valued customers reading this: please know that our products and services are continuously improving, driven by every piece of feedback we receive. If you ever consider giving us another opportunity in the future, we will do everything we can to exceed your expectations and deliver an experience as close to perfect as possible—that has always been, and will always remain, our first priority.
Warm regards,
Ruby.G
Customer Service Manager
Leaf Living
Scam
Ordered back in Black Friday. Keep pushing order back. Now pushed back to end of February. Have requested refund? How does it take 4 months?
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von leafliving.com.au
Hi Christopher,
Thanks again for your feedback, and I’m really sorry for the issues you’ve experienced along the way. I just wanted to give you an update on where things stand.
I’m happy to let you know that your goods were successfully delivered, and our manager has been actively helping to sort everything out for you. We’ve been doing everything we can to improve your experience and ensure things are running smoothly.
(https://cdn.shopify.com/s/files/1/0581/7932/1994/files/LL-2554.jpg?v=1748220184)
We totally understand the frustration caused by the delays, and we genuinely want to make sure you’re happy with the outcome. If there’s anything else you need or if you have any more questions, don’t hesitate to reach out. We’re always here to help.
We really hope you’ll consider coming back to us in the future – we’d love the opportunity to provide you with a better experience next time. Thanks again for your patience and understanding.
Best regards,
Leafliving Team
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