Horrendous communications. Ordered part which was advertised as on 2 day delivery, but after numerous chasing emails, with no response, the part finally arrived on the 23rd day. Not a service anyone... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service, correct part delivered in 3 days - a tricky fit, so relieved properly machined, all belts lined up perfectly and up and running before the next storm! Highly recommend, Many tha... Mehr ansehen
Don't buy from them buy from the parent company on eBay, international systems and equipment based in Ireland. I thought this UK company would deliver quicker being UK based and having the items in st... Mehr ansehen
We saw online photos of a Stihl strimmer harness for £40.49 & bought from this company. What eventually arrived was a strimmer harness made by Pirhana which is a cheaper version. On complaining to th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Lawnmower Parts Online is the UK's largest Online Lawnmower parts Supplier who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery. We provide these parts at great factory-direct prices. We have an ever expanding range of filters, belts, cables, blades, service kits, etc. but if you cannot find what you are looking for please send us an email and we'll do our best to find it for you at a great price. We have access to parts for almost every make of lawnmower. We have access to parts for almost every make of garden machinery, so if you cant find an item on our site, just contact us!
Kontaktinformationen
Unit H1, Tribune Avenue, WA14 5RX, Altrincham, Vereinigtes Königreich
- 01615527924
- info@lawnmowerpartsonline.co.uk
- lawnmowerpartsonline.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 67 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
dreadful supplier performance.
dreadful supplier performance.
Strimmer air filter ordered 22 May; 9 days later no sign of any delivery. Phoned 29th to be advised it is now out with Royal Mail.
Will NOT use this supplier ever again. Sussex based customer

Antwort von Lawn Mower Parts Online UK
Hi What a great company .Great price…
Hi What a great company .Great price ,great product ,
Great service ,! Very quick delivery and my product was
Very well parcelled up. .Would most definitely use this company again.
No good bad service
Item out of stock I said I would wait but still not received well after the 10 days they said it would take. Communication is terrible as they send one email saying they will investigate then nothing still no goods but still charged for them... I would not recommend....
In response to your response tried contacting you just get one email back then no follow up over and over...

Antwort von Lawn Mower Parts Online UK
All okay in the end.
So, ordered belt on Sunday and it arrived Thursday but they had picked the wrong one. It was also not a Genuine belt but alternative brand. Emailed and called and after a long time on hold got the option for a call back. A lovely lad called Callum called me back. We had a debate about the website description of OEM which suggests to me an original genuine belt, however, the company interpret it as meaning a belt built to the OEM spec but can be an alternative brand. I wanted an original so cancelled my order. They have provided return postage due to picking error. I await a full refund on return which they have promised. I can’t give 5 stars based on the picking errors and telephone wait time. I also think that OEM should mean it’s a genuine part from the OEM rather than just the spec but perhaps that’s up to interpretation.
Callum was helpful and polite and quick to resolve so pay rise for Callum!
Don't bother.
Never able to speak to anyone on the phone, on hold for 20 mins at a time then cut off, ordered 12 business days ago and still not received my order, although they quote 2-3 and charge you for the privilege.

Antwort von Lawn Mower Parts Online UK
Very helpful when a lack of updates arose
Took payment for two replacement lawnmower blades on 7th April. After a problem somewhere with email notification since, we now have confirmation that the order is already on the way. Thank you for sorting this out.

Antwort von Lawn Mower Parts Online UK
Fantastic delivery within 3 days after…
Fantastic delivery within 3 days after order on line. No fuss or hassle with order correct parts sent. Happy husband with sharp blades on his ride on. Thank you will use again if needed.
Excellent customer support
Excellent customer support from Callum in customer service. Identified correct belt ( I had ordered incorrect part) and arranged same day delivery...at a great price
They have resolved the phone answering glitch
The company was going through a bad patch with not enough staff to answer phones, but they assure me that has been fixed and after I managed to speak to somebody they were very helpful and delivered what I needed. Finally good service and good value.
The place to order your parts
Ordered my hedge trimmer blades from Lawn Mower Parts online which arrived on time.
Good communication and excellent service. Would recommend
I ordered and paid for parts in March…
I recommend with confidence. People work a lot, especially during this time of year when we all know the madness begins.
Callum really knows his stuff.
Callum was very helpful. My lawn mower lives because of him. Thank you Callum.
Has been impossible to contact about missing paid forparts
We ordered and paid for parts at the beginning of March and to date we have not received them 4th April 2025.
There might be a good reason for this which happens but I have emailed/phoned numerous time, even used their return call facility to no avail/I have also gone as far as send my query via the contact form on the website. So far at this date the service has been appaling

Antwort von Lawn Mower Parts Online UK
Great service and goods delivered as…
Great service and goods delivered as promised. Would recommend.
Fantastic experience that truly deserves 5 Stars
Fantastic experience that truly deserves a five-star rating! The website is beautifully designed, making it easy to navigate through their extensive selection of products.
What really impressed me was the exceptional customer service. I had a few questions about specific products and the team responded promptly with knowledgeable answers.
Shipping was incredibly fast, and my order arrived well package.
Overall, my experience was fantastic and I can't wait to place my next order!

Antwort von Lawn Mower Parts Online UK
Had fantastic service from Freddy over…
Had fantastic service from Freddy over the phone helping me get the right part ordered.
Really appreciate your help.
Thank you!

Antwort von Lawn Mower Parts Online UK
Great service fast delivery
Great service our new blade came so fast and we’re now ready for the spring and our first cut of the year

Antwort von Lawn Mower Parts Online UK
Great customer service
Great customer service, knew the right part, ordered paid and received it within a few days. Great company to deal with.

Antwort von Lawn Mower Parts Online UK
Good company great prices and free…
Good company great prices and free shipping a big plus, an invoice included which is good to see and fast delivery via royal mail , good job

Antwort von Lawn Mower Parts Online UK
Wrong item
Ordered a carb for Stihl HS80 the only one listed on their site. What i was set was very different looked nothing like the image on the site (the image was an exact match to the original) took a while to get through to customer service only to be told there 3 different carbs, they offered to try another but opted to send it back for a refund and go to another supplier who can send what is ordered rather than trial and error. Waste of time and money, poor experience will not be using again. How hard is it to take a photo of the product you are selling and list it on your website?!?!?.

Antwort von Lawn Mower Parts Online UK
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